Professional water damage mitigation and restoration services to help restore your home after unexpected water intrusion.
You can trust PuroClean Property Restoration Experts to respond to your water damage incident with urgency and sensitivity, 24 hours a day, 7 days a week, and to salvage your property professionally. We understand the trauma you and your family are experiencing, and we will assist you with compassion and minimal disruption to your daily life.
Our IICRC certified technicians use state-of-the-science equipment to measure the extent of the water damage accurately and to thoroughly restore your property that has been affected by both visible and invisible water damage. We will keep you and your insurance agent updated on our progress every step of the way.
Recognizing that water damage causes a devastating setback to families or businesses, our Paramedics of Property Damage™ respond with urgency and sensitivity 24 hours a day, seven days a week to professionally salvage your property. We understand the trauma you are facing so we rescue your property with compassion and minimal disruption to your daily life.
Our professionals identify the full extent of water damage, both visible and unseen, by using sensors such as moisture detectors and hygrometers. Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do.
We begin by extracting any standing water found in your home or business using high-grade equipment, strategically placed to remove water from the area.
Once all areas requiring this process have been identified, the areas are isolated and prepped for drying and dehumidification.
Carpet restoration is the process that PuroClean uses to take your damaged carpet and restore it to its previous state.
Any carpet that has been affected by water damage is subject to mildew being formed, which can cause an odor to spread not only in the affected room but throughout the entire home or office. Any such odors can be removed from your carpet with proper cleaning, deodorization, and/or spot removal.
What Our Customers Say:
We at PuroClean Property Restoration Experts will tend to your mold damage and ensure your home or business is fully restored by following a strict process that involves the following. Please note that getting a professional on-site quickly to address water damage is essential to preventing mold growth.
We will then use HEPA Air Filtration and HEPA Vacuuming equipment to evaporate water and eliminate moisture.
Repairing water damage is very important, but the safety of all parties is our number one priority. Whether mitigating or restoring water damage, the following tips will help reduce the risk of you suffering a setback due to a rain event, flood, faulty plumbing, leaking AC, or roof.
Below are questions typically asked by our PuroClean customers:
What happens if I have a flood late at night and need assistance?
We at PuroClean Property Restoration Experts are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (972) 892-0000.
What do I need to do to get a free estimate, or how much does it cost?
Call us now at (972) 892-0000 for a free estimate of our water damage services.
Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?
Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.
Find answers to common questions about our services
You can check the walls and ceilings for water stains, the floors for warping and buckling, and the pipes for corrosion, leaks, missing grout, and mold. Attics and basements may have damaged flooring, mildew or mold, dampness, and odors. Also, be sure to inspect the exterior of the home for cracked roof tiles, puddles, standing water, and whether the ground is sloping away from the house.
First, if safe, shut off the utilities in your home to avoid further damage. Don’t enter your home if it has suffered structural damage. Don’t walk through floodwater if electricity hasn’t been turned off, and avoid contaminants. Next, contact a water-damage restoration company, such as PuroClean Property Restoration Experts, as soon as possible. Don’t wait, as water can cause mold and irremediable damage to the wood, walls, and carpet. Then, depending on the extent of the damage and the recommendation of the remediation company, contact your insurance provider to start the claim process.
There are many variables that determine whether a flooded property can be saved: the amount of water, and even more important, the amount of time the water was in/around the property. Every situation is different, and PuroClean Property Restoration Experts expert restoration professionals can determine what can be salved once one site.
Property water damage can pose several dangers including structural instability, electrical hazards, mold and mildew growth leading to health issues, contamination from sewage or chemicals, and potential collapse of weakened structures.
Water flooding can cause extensive damage including structural damage to walls, floors, and foundations, damage to personal belongings, electrical hazards, and potential health risks from mold and bacteria growth. The longer water sits, the more severe the damage becomes.
You can check the walls and ceilings for water stains, the floors for warping and buckling, and the pipes for corrosion, leaks, missing grout, and mold. Attics and basements may have damaged flooring, mildew or mold, dampness, and odors. Also, be sure to inspect the exterior of the home for cracked roof tiles, puddles, standing water, and whether the ground is sloping away from the house.
First, if safe, shut off the utilities in your home to avoid further damage. Don’t enter your home if it has suffered structural damage. Don’t walk through floodwater if electricity hasn’t been turned off, and avoid contaminants. Next, contact a water-damage restoration company, such as PuroClean Property Restoration Experts, as soon as possible. Don’t wait, as water can cause mold and irremediable damage to the wood, walls, and carpet. Then, depending on the extent of the damage and the recommendation of the remediation company, contact your insurance provider to start the claim process.
There are many variables that determine whether a flooded property can be saved: the amount of water, and even more important, the amount of time the water was in/around the property. Every situation is different, and PuroClean Property Restoration Experts expert restoration professionals can determine what can be salved once one site.
Property water damage can pose several dangers including structural instability, electrical hazards, mold and mildew growth leading to health issues, contamination from sewage or chemicals, and potential collapse of weakened structures.
Water flooding can cause extensive damage including structural damage to walls, floors, and foundations, damage to personal belongings, electrical hazards, and potential health risks from mold and bacteria growth. The longer water sits, the more severe the damage becomes.
Trained and Certified Restoration Professionals
Our residential water damage restoration team is trained, certified, and experienced in responding to a wide range of water damage situations. Many technicians hold IICRC certifications, and we follow industry standards and proven restoration practices to support safe and effective recovery.
Water damage is stressful enough without confusion. Our team works with insurance providers to help document damage and support the claims process, keeping homeowners informed throughout each stage of restoration.
Some types of water damage require immediate attention. Our team is available 24/7 to respond to residential water damage emergencies when time matters most.
Water damage can result from unexpected leaks, flooding from storms, plumbing failures, or appliance malfunctions. Our certified teams focus on rapid water removal, drying, and stabilization to help prevent further damage and mold growth.
Even after a fire is extinguished, smoke, soot, and odor can continue to affect your home. Fire damage restoration services address visible damage while also helping reduce lingering effects that impact indoor air quality and surfaces.
Mold often develops as a result of unresolved moisture or hidden water damage. Professional mold remediation helps identify affected areas, contain growth, and restore healthy indoor conditions.
PuroClean provides 24/7 commercial property damage restoration services for businesses and facilities across the United States.
Water damage can result from unexpected leaks, flooding from storms, plumbing failures, or appliance malfunctions. Our certified teams focus on rapid water removal, drying, and stabilization to help prevent further damage and mold growth.
PuroClean Property Restoration Experts
(972) 892-0000
1501 10th Street, Suite 100, Plano, TX 75074
© 2026 PuroClean. All Rights Reserved.