PuroClean Property Savers At PuroClean, we’re committed to helping our partners succeed. Our IICRC-certified technicians use advanced equipment and industry-best practices to deliver efficient, high-quality property damage restoration. With years of experience supporting insurance professionals and claims teams, we understand your workflow and priorities. That’s why we provide clear communication, timely updates, and detailed documentation—ensuring you can close files quickly and confidently.
Trusted Restoration Services for Insurance Agents in Austin, TX
When policyholders experience a property emergency, they turn to their insurance provider for guidance, reassurance, and a fast resolution. At PuroClean, we understand the importance of delivering outstanding service—not just to the customer, but to the insurance professionals who represent them. That’s why PuroClean is the preferred provider of restoration services for insurance agents in Austin, TX, offering consistent, reliable, and cost-effective solutions that protect your reputation and streamline the claims process.
A Trusted Partner for Insurance Professionals
PuroClean is the emergency property restoration company of choice for insurance agents, claims adjusters, and insurance carriers across North America. With over 260 locally owned and operated locations and 24/7 emergency response, our team is ready to support your policyholders at a moment’s notice.
Certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), our technicians bring advanced training, professionalism, and a compassionate approach to every job. Whether it’s water, fire, mold, or biohazard cleanup, we help resolve losses quickly—minimizing claim costs and improving customer satisfaction.
The Paramedics of Property Damage™
Our teams are known as The Paramedics of Property Damage™—and for good reason. We show up fast, act decisively, and deliver compassionate care in moments of distress. Our goal is to help policyholders recover from property loss quickly and with as little disruption as possible, so they can move forward with confidence.
This approach not only leads to better outcomes for the homeowner—it also enhances your ability to deliver exceptional service as their trusted insurance representative.
National Reach, Local Response
With a network of almost 500 certified locations across North America, PuroClean offers both the scalability and local expertise you need in a restoration partner. Each franchise is independently owned and operated—ensuring personalized, community-based service—while adhering to nationally recognized training and quality assurance standards.
In Austin, TX, our team is embedded in the local community, available around the clock to support both you and your clients when disaster strikes.
Helping You Serve Your Clients Better
We understand that time is critical during property emergencies—and so is the customer experience. That’s why PuroClean invests heavily in advanced reporting tools, job tracking software, and technician training. This allows us to provide:
- Faster claim resolution
- Fewer call-backs
- Reduced claim severity
- Increased policyholder satisfaction
We also provide educational opportunities for insurance agents and adjusters, including continuing education (CE) courses on topics like water damage mitigation, mold remediation, and ethics in restoration. These courses are designed to keep you informed and help you deliver more value to your clients.
Your Reliable Restoration Partner in Austin, TX
At PuroClean, we take great pride in the long-term partnerships we’ve built with insurance professionals. When you refer your clients to us, you can be confident they’ll be treated with professionalism, respect, and urgency. Our mission is to protect your reputation, streamline your workflow, and exceed your client’s expectations at every stage of the restoration process.
Need a reliable restoration partner you can trust? Contact PuroClean today to learn more about our restoration services for insurance agents in Austin, TX. We’re here 24/7 to serve you and your policyholders with the highest level of care. Call us at (512) 956-5700 to connect with our local team.
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Certified Priority Response (CPR) Program
PuroClean’s Certified Priority Response (CPR) Program is built to help insurance professionals and commercial clients reduce claim costs while enhancing customer satisfaction. Through rigorous certification standards, defined response protocols, and pre-approved scopes of work, we ensure a consistent, efficient restoration experience.
With 24/7 access and a commitment to fast, reliable service, our CPR-certified teams are ready to respond quickly, operate efficiently, and deliver cost-effective results—every time.
The CPR Process
- You can assign a loss electronically or through our National Call Center at 800-775-7876.
- Every CPR-certified PuroClean office will make contact within 60 minutes or less of assignment notification.
- A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of assignment notification.
- A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection. All reports, readings and real-time data will be obtained through our PuroMetrix™ claims management system.
- A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.
Priority Response
As part of our Certified Priority Response (CPR) Program, PuroClean uses Restoration Manager, a comprehensive claims management platform that streamlines job tracking, data collection, and real-time reporting for insurance carriers, adjusters, and claims managers.
When a first notice of loss is received through our National Call Center at 800-775-7876, the claim is entered into Restoration Manager and immediately routed to the nearest CPR-certified PuroClean office. From there, our team manages the job using the platform to upload live updates, including moisture readings, photos, job notes, and customer signatures—captured directly from the field via mobile tablets.
This system ensures complete transparency, faster communication, and seamless coordination with insurance partners. It also supports centralized billing, making it an ideal solution for regional and national insurance programs seeking efficiency and consistency in their property restoration network.
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PuroClean’s state-of-the-art training center, the PuroClean Academy, is one of the most advanced facilities in the restoration industry. Designed to deliver real-world, hands-on education, the Academy offers PuroClean franchise owners and their teams the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC)—the industry’s leading authority on standards and best practices.
In addition to training restoration professionals, the Academy also serves as a valuable resource for insurance companies. We invite insurers and their teams to participate in tailored training programs that keep them up to date with the latest restoration techniques, improving claims handling and customer support.
A highlight of the Academy is our IICRC-approved Applied Structural Drying (ASD) “Flood House”—one of only 24 in the world. This full-scale, simulated environment allows for practical, hands-on instruction in a real-life setting, giving trainees the experience and confidence needed to handle complex restoration scenarios. As the premier ASD training facility in the nation, it reflects our commitment to delivering the highest level of education and service across the PuroClean network.
FAQ
What is involved in reconstruction?
Reconstruction may involve electrical, drywall, carpentry, or painting, flooring, cabinetry, roofing, permit acquisition, replacement or installation, project management or inspections and will depend on the scope of work to be [...]
Why should I consider using PuroClean for reconstruction?
The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services [...]
What is Reconstruction?
Reconstruction is the work done to repair damages from fire, flood, or other catastrophic events. [...]
Do I need to have a permit for deconstruction services?
A permit may be needed depending on the requirements of your municipality and the full scope of the work to be done. [...]
PuroClean Property Savers 