24/7 Emergency Response (512)956-5700

Why Choose PuroClean Water Damage Restoration in Austin

Unlike other water damage repair companies, we provide water damage restoration in Austin, TX and surrounding areas with the PuroClean QuickDry System™. It’s a method we created that helps us dry properties in the shortest possible time. It also significantly lowers the costs of water damage repair compared to using traditional drying systems. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Call the experts at PuroClean Property Savers for water damage restoration in Austin and surrounding areas. We are always available. Floods often result in water damage to homes, which may appear on the surface as a minor loss. But, it can quickly escalate into needless, extensive damage to both property and health. Therefore, timing is critical to reducing further damage. PuroClean’s licensed and certified technicians work compassionately, professionally and quickly to contain the water.

Trust PuroClean of Austin for your Water Damage Remediation

Our QuickDry System™: This is our proven process that uses applied psychrometric science to properly manage the moisture removal process and the temperature in order to both efficiently and effectively help with drying and ensure the property experiencing water damage is restored.

During Our Water Removal Process: Our IICRC certified PuroClean of Austin water damage restoration technicians ensure that the damage caused by water to your property – the damage that can be seen and is hidden, is restored, they do this while caring for your property and belongings.

Removal of Mold and Odor: Mold damage problems aren’t solved by only using bleach. With the use of HEPA Air Filters and HEPA vacuums, our certified techs will sanitize the mold damaged areas and remove potential airborne contaminants from the air.

Mold damage in Austin can cause odors that will permeate the surrounding area and prove difficult to get out. Puroclean’s state-of-the-science equipment fortunately has the power and ability to return your affected home to a nice, pre-damaged condition.

Ongoing Communication: PuroClean of Austin strives to be transparent in all its work to ensure all parties are fully aware and confident in making decisions. Throughout the Austin water damage repair process, we will make sure that you and your insurance provider understand what is happening, what to expect, and what you can do.

Here at PuroClean of Austin, you can trust us to respond to Austin water damage emergencies with urgency and sensitivity 24/7. We always conduct ourselves professionally and thoughtfully when restoring your property. We always strive to serve you with as much compassion and as little disruption to your daily life. We respect and understand that this is a difficult situation to be in.

Our IICRC certified technicians use advanced equipment to precisely measure just how bad the water damage is and to thoroughly restore your property that has been affected by both water damage that can be seen and unseen. We will keep you and your insurance provider updated on our progress throughout the entire process.

PuroClean Emergency Flood and Related Water Damage Repair Services in Austin

The PuroClean Water Removal Process:

  • Firstly, our technicians will remove damaged materials. This includes, in part: drywall, fragile wood, carpet, carpet padding, upholstery, furniture, insulation baseboards and more.
  • Then we will begin drying and sanitizing the areas affected by water. Specialized commercial fans and humidifiers are used to expedite this process.
  • Next, during the restoration process, our specialists will address mold damage. All mold affected areas are sanitized and restored ASAP to stop the chances of spreading.

Emergency Extraction of Water in Austin

To extract the standing water from your home or business, we start by using strategically placed high-grade water removing equipment that expeditiously eliminates the water.

  • The first step calls for immediate water removal using our advanced pumping machines. Once the water has been extracted, all damaged items and materials will be removed and stored or discarded.
  • The equipment will be removed upon completion and the PuroClean technicians will discard the water at another location.

Drying and Dehumidification

Once all areas requiring this process have been identified, they are isolated and prepped for drying and dehumidification.

  1. This process requires all belongings to be removed to thoroughly complete the water removal.
  2. Air moving machines will be located strategically in the most affected areas. The areas that contain the most moisture will be the focus, to pull out trapped water. Keep in mind, these machines are very loud.
  3. These fans extract the water into the air and out of your property. The water removed is disposed of by our technicians at a different location.
  4. PuroClean technicians will put back any relocated property to where they belong once moisture levels return to normal. The technicians monitor the humidity levels closely during the process of drying to make sure that proper drying is taking place.

Carpet Restoration

Water damaged carpet is fixed by Puroclean and returned to the original state during our carpet restoration process.

  • 1. The process starts by finding the source of the water damage as this helps to determine if your carpet is salvageable.
  • 2. Water is removed from the carpet that is found to be salvageable.
  • 3. Then, commercial grade air-moving fans will be used to remove the moisture from the carpet to prevent mold growth.
  • 4. Puroclean technicians, during this process, will be sure to keep you and your insurance agent updated on what’s happening with the progress.
  • 5. All belongings will be returned to their original location and Puroclean of Austin will remove all of the equipment once the carpet is dry.

Carpet Cleaning, Carpet Deodorization and Spot Removal

Mildew often forms in carpet that has been water damaged very easily. This mildew can often creates odors that may spread beyond the damaged area and into your whole home or business. Our process of cleaning, deodorizing and spot removal will safely and properly eliminate this odor.

  • This process begins by our certified technicians performing a robust inspection and carpet vacuuming.
  • To repair the damaged carpet, where needed, any furniture will be removed.
  • Pet odor and spot removal, if necessary, is then completed on your carpet.
  • Also, a fiber or textile protectant is available that will protect and prolong the value of your carpet.

PuroClean Mold Removal

Contacting Puroclean and getting a professional to your water affected areas as soon as possible can help us measure the damage and get ahead on mold removal. Restoring your property and removing all m old is our main focus. Following is a summary of the rigid process we follow.

  • We will start by performing a mold assessment, carefully inspecting your home for signs of mold. Then we will conduct our full mold removal, where we thoroughly remove the mold from the site.
  • The deodorizing process follows the mold removal. Cleaning, disinfecting and deodorization is executed after all instances of mold is remediated.
  • To be sure all water is removed from your home and belongings, Puroclean technicians use state-of-the-science equipment such as HEPA air filters and HEPA vacuums.

PuroClean’s Dos and Don’ts of Water Damage in Austin

Repairing water damage in Austin is very important, but the safety of everyone involved is our first priority. Whether mitigating or restoring water damage, the following tips will help lower the risk of you suffering a setback due to a rain event, flood, faulty plumbing, leaking AC, or roof.

What You Should Do:

  • Turn Water Off: Shut down your home’s water source and call a plumber for repairs.
  • Be extra careful: Watch your step as floors may be slippery and wet. Keep a lookout for obstacles and any exposed wiring. USE CAUTION.
  • Water removal: Mop as much water as possible. In cooler weather, open windows to speed up drying and in hot weather, only if it’s safe to do so, turn on your A/C.
  • Upholstery should be propped up: All loose cushions and upholstered furniture should be propped up in a dry place.
  • Eliminate obstacles – Remove rugs: Pick up any wet rugs and take out all items that are sitting on the floor and could pose a treat when walking.
  • Dry Storage Containers: Open wet suitcases or storage bins; and, if possible, have them dry in the sunlight.
  • Protect Valuables: Relocate paintings and other art to a safe, dry place.
  • Dry Wet Clothing: Quickly dry all damp clothes. Hang leather goods and furs to dry at room temperature.
  • Furniture Protection: Put aluminum foil or some sort of plastic under all furniture legs touching wet carpets. Open cabinet doors and drawers to dry out interiors (but do not force them open).
  • Contact PuroClean ASAP: Call PuroClean of Austin. Experienced technicians highly trained in Austin water damage are ready and waiting to come to you.

Do Not Do:

  • DO NOT VACUUM: You shouldn’t use a traditional household vacuum cleaner. Only use a wet vac, the type that is specifically designed to handle water.
  • Don’t touch electrical outlets: Leave cords alone. If it is plugged in, leave it and if isn’t plugged in, leave it. Don’t touch any cords at all.
  • Do not Operate Electrical Appliances: DON’T TURN ON TVs, radios, computers, ceiling fans, or any electrical appliances while standing on wet carpets or floors, particularly concrete or tile floors.
  • Do Not turn up the heat: keep interiors as cold as possible, as mold grows in heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Austin are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (512)956-5700.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (512)956-5700 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

The PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science. It is a proven process that manages dehumidification and temperature to quicken drying and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

The system uses advanced restoration equipment:

  • High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.
  • A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

Additionally, we measure and log the moisture content of materials, and monitor and log progress. That helps us know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Fewer.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or fewer*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours.

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

It's rare to find someone as responsive, professional and thorough as Israel. He not only removed the mold from the walls of our master bedroom, but he brought in other contractors to repair my roof [...]

JOE ELLIOTT
Austin, TX

I do not have enough good things to say about Israel and his team. Professional, prompt, patient, courteous, detail oriented, and many many more positive attributes could be used to describe the type [...]

PHILIP GONZALEZ
Austin, TX

FAQ

How do you assess water damage when buying a house?

You should get a professional home inspector to determine if there is water damage and the extent of the damage. A contractor can estimate the repair cost. [...]

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What should I do after a flood or sewage or water leak?

Firstly, contact a water damage restoration company as soon as possible. Don’t wait as water can cause mold and irremediable damage to the wood, walls, and carpet in your home. [...]

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How long does it take for drywall to dry?

There are many variables that affect the time for drywall to dry after being wet. Normally it will be returned to a dry condition in two – three days, but [...]

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Do you clean water damaged furniture?

It depends on the material and how long it was wet. We can asses this for you during a visit. [...]

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How can you prevent water damage on the roof?

Replace missing shingles, clean gutters, inspect vents, valleys, chimneys, pipes, skylights, etc. You should also check your attic ceiling and remove ice buildup during heavy snow. [...]

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