Water Damage Restoration & Repair in Austin, TX

Call the experts at PuroClean of Austin, TX if your home floods or experiences other water damage. We’re available 24/7. Floods often result in water damage to properties, which may appear on the surface as a minor problem, but can quickly escalate into needless, extensive damage to both health and property. Timing is important to reducing additional damage. PuroClean’s licensed and trained technicians work compassionately, professionally and quickly to contain the water first. Call us today at (512) 956-5700!

Trust PuroClean of Austin, TX for your Water Damage Restoration

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Water Removal Process: PuroClean of Austin, TX‘s certified technicians respectfully care for your property and belongings while making sure water damage, both visible and invisible, is restored.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to additional damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective approach as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a safe and clean condition.

Odors are an indicator that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean will work with you and your insurance provider throughout the Austin, TX water damage repair process. This is to make sure that you both know what is transpiring, what to expect and what you can do. At PuroClean of Austin, TX, we strive to be transparent to ensure all parties involved are fully informed and making confident decisions.

You can count on PuroClean of Austin, TX to respond to your Austin, TX water damage incident with urgency and sensitivity, 24/7, and to professionally restore your home or property. We respect the trauma you and your family are going through, and we will assist you with compassion, and minimal disruption to your daily life.

Our IICRC certified technicians accurately determine the extent of the water damage using the best and latest equipment and thoroughly restore damaged property by addressing both visible and invisible water damage. Throughout every step of the way we will keep you and your insurance broker appraised on our progress.

PuroClean Emergency Flood and Related Water Damage Repair Services in Austin, TX

The Water Damage Assessment:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Extraction of Water in Austin, TX

PuroClean will start by removing all standing water from your affected areas. We strategically locate commercial grade water removal equipment to remove unwanted water as quickly as possible.

• The first step calls for immediate water removal with our advanced pumping machines. Once the water has been extracted, all affected belongings and structures will be removed and stored or discarded.
• Once completed, the equipment will be removed and the water will be disposed of off-site by PuroClean’s technicians.

Dehumidification & Drying

Areas to be dried and dehumidified are marked, isolated and prepped to be our focus for drying and dehumidification.

1. Your belongings and upholstery need to be moved to ensure the process can be completely finished.
2. We will place air moving machines, focusing on the most affected areas. The most highly affected areas will be the focus, and hidden moisture will be removed by the machines. These powerful air movers are very loud.
3. The water is extracted into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. Our technicians dispose of the water in a separate location.
4. Only after monitoring humidity levels and confirming the levels have returned to normal, your property will be returned to their original location.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet. To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

Austin, TX Water Damage Do’s and Don’ts

Although the repair of water damage in Austin, TX is a high priority, safety of our customers and technicians is our most important priority. The following tips will help lower risk of suffering setbacks due to a heavy rain, flood, roof leaks or faulty plumbing or AC units; regardless of whether you are mitigating or restoring water damage.

What You Should Do:

• Shut off the main water supply: Turn off your home’s water supply. You may also need to call a plumber for repairs.
• Be very careful: Watch your step as floors may be slippery and wet. Keep a lookout for obstacles and any exposed wiring. USE CAUTION.
• Water removal: Mop as much water as possible. In cooler weather, open windows to help speed up drying and in hot weather, only if it’s safe to do so, turn your air conditioning on.
• Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
• Deal with Area Rugs and Obstacles: Take out rugs and pick up all items that may be sitting on the floor.
• Dry Storage Containers: Any storage containers like wet suitcases and storage bins should be opened and dried in the sunlight if at all possible.
• Protect Your Valuables: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
• Dry Wet Clothing: Quickly dry any damp garments. Hang leather goods and furs to dry at room temperature.
• Furniture Protection: Put tin foil or some sort of plastic under all furniture legs touching wet carpets. Open drawers and cabinet doors to dry out interiors (but don’t force them open).
• Contact PuroClean ASAP: Call PuroClean of Austin, TX. Trained technicians highly trained in Austin, TX water damage are ready and waiting to come to you.

Do Not Do:

• Do not Use a Vacuum Cleaner: Only use a wet vacuum, which is produced to deal with water. DO NOT USE your normal household vacuum cleaner.
• Do not touch electrical outlets: Leave cords alone. If it is plugged in, leave it and if it’s not plugged in, leave it be. Do not touch electrical cords at all.
• Do not Operate Any Electrical Appliances: DO NOT TURN ON TVs, radios, computers, ceiling fans, or any electrical appliances especially while standing on damp carpets or floors, particularly concrete or tile floors.
• Do not let it get too hot: Try to keep wet areas as cool as possible because hot, damp areas increase mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Austin, TX are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (512) 956-5700.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (512) 956-5700 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.