Property Managers

Speak to a Business Development Specialist

(512) 956-5700

PuroClean is a Preferred Provider for Commercial Management Companies Nationwide

PuroClean is the preferred provider of restoration services for property managers in Austin, TX, serving commercial management firms, real estate professionals, hospitality, retail, and multifamily properties with 24/7 emergency response. We understand the urgent needs of property managers and deliver fast, reliable solutions when disaster strikes.

With a network of almost 500 locations across North America, PuroClean combines local responsiveness with national strength. Our team is trained through a rigorous quality assurance program to ensure every job is handled with professionalism and care.

Whether the emergency involves water, fire, mold, or biohazard damage, our certified technicians respond promptly, work efficiently, and treat every property—and occupant—with respect and empathy. We specialize in minimizing disruption, protecting your investment, and restoring spaces to pre-loss condition.

PuroClean’s reputation is built on trust, transparency, and results. When you need dependable restoration services for property managers in Austin, TX, we’re just one call away—ready to act as your reliable partner in property recovery.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Do you have an emergency plan?

Emergency Preparedness & Restoration Services for Property Managers in Austin, TX

Property emergencies are unpredictable—but your response doesn’t have to be. PuroClean offers a proactive solution for commercial property professionals through our Emergency Management Process (EMP), designed to complement our trusted restoration services for property managers in Austin, TX.

Our EMP is a comprehensive planning tool created specifically for property managers, facility directors, and building owners. It equips you with a customized emergency response plan so you’re prepared before disaster strikes.

Why Property Managers in Austin, TX Choose EMP + PuroClean:

  • Customized Emergency Plans: We help you build a detailed emergency preparedness strategy for your properties and teams, so you can act quickly and effectively when damage occurs.
  • Risk Identification: We assess each property to identify potential hazards that could lead to future loss, reducing your exposure to liability.
  • Faster Recovery Time: Having a plan and pre-authorization in place means faster action, minimized damage, and quicker return to normal operations.
  • Improved Tenant Satisfaction: Our third-party customer evaluations ensure a high level of satisfaction at the end of every job—strengthening your relationships with tenants and owners.

Your EMP Portfolio Includes:

  • A customized Emergency Action Checklist
  • Preferred partner status for priority response
  • Advanced warning and contact protocols
  • Utility shut-off maps and key location photos
  • Insurance and emergency service contact details
  • Pre-approved work authorizations and NTE limits to expedite action
  • Local contact info for fire departments, hospitals, security, and more

This program works hand-in-hand with our full range of restoration services for property managers in Austin, TX, providing peace of mind, reduced downtime, and a reliable partner when emergencies arise.

PuroClean is proud to build long-term partnerships based on trust, responsiveness, and quality. We back our work with a one-year workmanship and materials guarantee—because your properties deserve nothing less.

Be ready when it counts. Contact PuroClean today to learn more about our EMP program and expert restoration services in Austin, TX.

Call (512) 956-5700

to speak to a business development specialist or email us at [email protected]

OR, request a sample emergency management process below.

Certified Priority Response (CPR) Program

PuroClean’s Certified Priority Response (CPR) Program is built to help property managers and insurance professionals lower claim costs and improve client satisfaction. By following strict certification standards, predefined protocols, and pre-approved scopes of work, we ensure consistent, efficient service.

Our commitment is simple: provide 24/7 access, respond rapidly, and deliver cost-effective, high-quality results—every time.

CPR Badge

The CPR Process

  • You can assign a loss electronically or through our National Call Center at 800-775-7876.
  • Every CPR-certified PuroClean office will make contact within 60 minutes or less of assignment notification.
  • A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of assignment notification.
  • A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection. All reports, readings and real-time data will be obtained through our PuroMetrix™ claims management system.
  • A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.

Priority Response

PuroClean’s Priority Response system leverages the full Next Gear Solutions technology suite to deliver seamless job management, real-time communication, and complete project oversight. This includes PuroLogic for operational management, ProAssist for homeowner updates, LuxorCRM for customer growth, MICA for water mitigation documentation, and BI Reporting for data analytics.

When a loss is reported to our National Call Center at (512) 956-5700, it is promptly entered into PuroLogic Admin and assigned to the nearest CPR-certified PuroClean office. From there, our team uses PuroLogic Desktop and Mobile to manage every phase of the job—from initial contact through final payment.

PuroLogic Mobile enhances efficiency in the field by enabling technicians to manage tasks, track equipment, capture photos, and dictate notes directly into the job file, ensuring accurate, real-time updates and smooth communication across all touchpoints.

Partner with Experts in Restoration Services

At PuroClean, we’re committed to making our partners look their best. Our certified technicians use advanced equipment and proven techniques to deliver efficient, high-quality property damage remediation. With extensive experience supporting industry professionals, we understand your priorities and provide timely, detailed documentation—helping you close files accurately and without delay. When you partner with PuroClean, you gain a responsive, skilled team dedicated to your success.

Call (512) 956-5700

to speak to a business development specialist
or email us at [email protected]

PuroClean’s state-of-the-art training facility, the PuroClean Academy, is one of the most advanced in the restoration industry. Here, franchise owners and their teams receive hands-on instruction and earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC)—the industry’s leading standards organization.

The Academy also welcomes insurance professionals for immersive training, helping them stay current on the latest restoration techniques and better serve policyholders in times of need.

At the heart of the Academy is our IICRC-approved Applied Structural Drying (ASD) Flood House, one of only 24 in the world. This fully functional flood simulation structure offers real-world training scenarios, setting the standard for excellence in property restoration education.