Trey, Robert, and the PuroClean team were fantastic! Their five star service included quick response time and follow up, exceptional communication, professionalism, and thorough completion of our basement water mitigation after the sump pump failed. Highly recommend this company and their employees!
Susan Minor
July 21, 2025
We recently hired Trey from PuroClean company for a cigarette smoke remediation project in our home, and we couldn’t be happier with the experience. From the very beginning, he stood out by clearly explaining the process and outlining exactly how he would tackle the cleanup. He provided us with a prompt and reasonable quote, and took the time to patiently answer all of our questions before work began.
When it was time to start, Trey’s crew arrived right on schedule and worked efficiently to complete the job. After the initial remediation treatment, my wife and I noticed a faint lingering odor. What truly impressed us was Trey’s commitment to our satisfaction—he repeatedly assured us that he wanted us to be completely happy with the results. Without any prompting from us, he returned to address the issue further, and this extra effort made all the difference. The odor was completely resolved to our satisfaction.
We highly recommend Trey and PuroClean for anyone needing smoke remediation or similar services. Their professionalism, dedication, and customer-first attitude truly set them apart!
Glenn McMullen
June 7, 2025