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Water Damage Restoration Services in Carthage, NC

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Why Choose PuroClean of the Sandhills For Water Damage Restoration In Carthage, NC

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted Water Damage Restoration Contractor

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Water Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Water damage can result from seemingly minor issues, such as a leaky faucet, or more significant events, like frozen pipes bursting. Your local PuroClean of Carthage, NC is dedicated to delivering quick responses to make sure that any water and moisture is removed from your home, regardless of the cause. Our experienced technicians will take care of your home or business. Preventing mold damage is a top priority for us, with the ultimate goal of minimizing any additional harm. Don’t hesitate to contact us at any time; you can reach us at (910) 294-6137.

Trust PuroClean of Carthage, NC For Your Water Damage Restoration Needs in Carthage, NC

PuroClean QuickDry System™

Our QuickDry system designed to dry affected structural materials and contents and in a timely and effective manner can consist of:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until building materials have reached their pre-loss condition and established drying goals.

During our Process of Water Removal: At PuroClean of Carthage, NC, our IIRCRC certified water damage restoration technicians are there to ensure that the obvious and hidden water damaged areas of your home and property are restored – we do this while giving special care to all of your belongings and property.

Mold Removal and Odor Removal:
If water losses are not addressed promptly and efficiently dried, it can lead to additional issues such as microbial growth. This can compromise the integrity of structural components, impact indoor air quality, and potentially contribute to health concerns for occupants. With our team of IICRC certified technicians at PuroClean water damage restoration company, we adhere to industry best practices to effectively remediate mold-infected or damaged areas and restore the property to its pre-loss condition. Once we establish a remediation and repair plan, we implement engineering controls and containment measures, including negative pressure with HEPA air filtration devices, to prevent cross-contamination to unaffected sections of the building. Our remediation protocol is carefully developed to remove contaminants by:

  • The removal of compromised porous materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold and prevent mold growth; however, this is an ineffective strategy as bleach doesn’t kill the spores; it only bleaches them. With PuroClean, we have a mission to return your property to a safe and clean condition.

Odors are an indicator that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean of Carthage, NC strives to practice transparency in all its work in order to ensure all parties are aware and confident in making decisions. Throughout the excess water damage repair process in Carthage, NC , We will make sure that both you and your insurance provider are fully informed about the situation, aware of what to expect, and updated about the available options for resolution.

Here at PuroClean of Carthage, NC, you can always count on us to respond to Carthage, NC water damage emergencies with urgency and sensitivity 24/7. We always conduct ourselves professionally and thoughtfully when restoring your property. We always strive to be here for you with as much compassion and as little disruption to your daily life. We understand this is a traumatic experience.

We keep you and your insurance agent informed about our progress during the entire process. PuroClean’s IICRC certified technicians will use advanced equipment to precisely gauge the extent of your damage and will restore areas with both visible and hidden water damage.

PuroClean Emergency Flood Cleanup and Related Water Damage Restoration Services in Carthage, NC

Water Damage Assessment:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues and structural damage, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Water Extraction in Carthage, NC

To extract the standing water from your affected area, we start by using strategically placed high-grade water removing equipment that quickly removes the water.

  • Our advanced pumping machines will be immediately used to remove all standing water right away upon arrival. Your damaged belongings will be removed to be stored or discarded.
  • Once completed, our machines will be removed and the water will be disposed of off-site by PuroClean’s technicians.

Dehumidification & Drying

Afterwards, our goal is to identify, isolate and prep all areas that up for drying and dehumidification.

  1. This process requires all belongings to be removed to thoroughly complete the water removal.
  2. A PuroClean professional will assess the isolated area and choose locations for the powerful air movers. Areas of the home or business that contain the most moisture and trapped water are our top concern, to pull out trapped water. Remember, these air movers are quite loud.
  3. The water is extracted into the air by these powerful air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. PuroClean technicians will make sure the water is disposed of in another location.
  4. Only after monitoring humidity levels and confirming that the levels have returned to normal, your items and property will be returned to their original location.

Final Water Damage Restoration Process


In the aftermath of water damage, odors can quickly develop in a carpet, arising from soils and potentially other issues like mildew. These unpleasant smells may extend beyond the affected area, affecting your entire home or business. Through our professional approach at PuroClean, we ensure a thorough cleaning, deodorizing, and spot removal process. This method safely and effectively eliminates the soils and organics responsible for the odors, restoring a fresh and clean environment.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

Water Damage Do’s and Don’ts

Mitigating or restoring water damage in Carthage, NC is one of our primary goals. However, our top priority is the safety of all individuals involved in our process, technicians and customers alike. Follow these tips to reduce setback chances due to roof water leaks, faulty plumbing and AC, rains, floods, flood waters etc.

What You Should Do With Water Damage:

  • Shut Off Water: Shut down your home’s water source and call a plumber for repairs.
  • Use Caution: Due to wet floors, make sure to watch your step. Also, watch for any trip and fall hazards as well as for exposed electrical wires.
  • Remove Water: Mop up as much water as possible. In cool weather, open windows to speed the drying process; in hot weather, if safe, switch on your Air Conditioning.
  • Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
  • Deal with Area Rugs and Obstacles: Take out any area rugs and pick up all items that may be sitting on the floor.
  • Dry Storage Containers: Open wet suitcases or storage bins; and, if at all possible, have them dry in the sunlight.
  • Protect Valuables: Relocate paintings and other artwork to a safe, dry place.
  • Dry Clothing: Immediately dry all garments. Hang leather and fur goods to dry at room temperature.
  • Protect Your Furniture: Place tinfoil or plastic wrap under furniture legs on wet carpeting. Open (but do not force) drawers and cabinet doors to dry out the inside.
  • Call PuroClean Immediately: Call PuroClean of Carthage, NC. Our certified technicians are highly skilled in Carthage, NC water damage repair.

What Not To Do With Water Damage:

  • Don’t operate a vacuum cleaner: Do not use your basic household vacuum cleaner. You may use a wet vac or wet/dry vac that is designed to handle water.
  • Don’t touch electrical outlets: Leave cords alone. If it is plugged in, leave it and if it’s not plugged in, leave it be. Do not touch electrical cords at all.
  • DO NOT USE APPLIANCES: Do not use TVs, radios, computers, ceiling fans, or any other electrical appliances while standing on wet floors or carpets, particularly tile or concrete floors.
  • Do Not turn up the heat: keep interiors cool, as mold grows with heat and moisture.

Frequently Asked Questions About Water Damage

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Carthage, NC are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (910) 294-6137.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (910) 294-6137 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts and broken pipes). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

Will my homeowners insurance cover water damage?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is [...]

How do you prepare for claims adjuster water-damage home visit?

Contact your insurance agent and/or adjuster and they will tell you everything you need to have ready to ensure the claims process is smooth. [...]

Can I add water damage to my home insurance?

You may be able to add water damage coverage to your insurance policy. Contact your insurance agent and/or adjuster to find out if you’re eligible for coverage. [...]

How do certified technicians typically handle water damage?

The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation, furniture, carpeting, upholstery, carpet padding, fragile woods, drywall, and more. [...]

How can you prevent water damage in shower walls?

The bathroom is a prime area for water damage, since almost everything you do in there involve water use. To prevent water damage, you can replace torn shower curtains, dry [...]