Emergency Water Damage Remediation Services by PuroClean of the Chagrin Valley


We understand the challenges that come with sudden property damage situations. That is why we aim to provide you with peace of mind during the water damage restoration process, minimizing disruptions to your daily life.

Our team utilizes cutting-edge equipment to accurately assess the extent of the damage and restore your property efficiently, all while keeping you and your insurance provider informed every step of the way.

PuroClean serving Chagrin Falls is committed to addressing your water damage emergencies promptly and professionally, around the clock, seven days a week.

The Water Damage Restoration Process

Initially, our experts will remove damaged materials for either restoration or disposal, including baseboards, insulation, furniture, upholstery, carpets, drywall, and more.

Once the damaged items are cleared, we proceed with drying out the affected areas and disinfecting them, using specialized tools like air movers and dehumidifiers as necessary. Mold remediation is also a priority during the restoration process to prevent further spread.

Emergency Water Extraction

We swiftly remove any standing water using top-grade equipment strategically positioned to extract water efficiently.

Immediate water removal is achieved through advanced pumping machines, followed by the removal and storage or disposal of affected belongings and structures. Upon completion, our technicians will properly dispose of the water and remove the equipment from the premises.

Drying and Dehumidification

Identified areas are isolated and prepared for thorough drying and dehumidification, which may require the removal of belongings and upholstery.

Air-moving machines are strategically placed to focus on moisture-laden areas, facilitating the extraction of trapped water. The extracted water is then disposed of, and moisture levels are continuously monitored until normal levels are achieved.

Carpet Restoration

We employ a specialized process to restore damaged carpets to their pre-loss condition, beginning with identifying the source of water damage. If salvageable, remaining water is extracted, and high-grade fans are used to remove moisture and prevent mold growth.

Throughout the process, our technicians keep you and your insurance agent informed, and once dry, all equipment is removed, and belongings are returned to their original positions.

Carpet Cleaning, Deodorization, and Spot Removal

Any water-damaged carpet is susceptible to mildew and odors, which can be addressed through thorough cleaning, deodorization, and spot removal. Our technicians conduct a comprehensive inspection and vacuuming of the carpet, followed by furniture removal for repair.

Spot and pet odor treatment are administered as needed, and options for fiber or textile protection are available to extend the carpet’s lifespan.

Water Damage Restoration Do’s and Don’ts


Ensuring safety during water damage restoration is our utmost concern. Whether dealing with mitigation or restoration after water damage, following these guidelines can minimize setbacks caused by rain, floods, plumbing issues, or leaks from A/C or roofs.

What to Do

  1. Shut Off Water: Turn off your home’s water supply and seek professional assistance for repairs.
  2. Exercise Caution: Be mindful of slippery floors and potential trip hazards, including exposed electrical wires.
  3. Remove Water: Mop up excess water. In cooler weather, ventilate by opening windows; in warmer weather, if safe, use the air conditioning to aid drying.
  4. Prop Up Upholstery: Remove loose cushions and elevate upholstered furniture.
  5. Manage Area: Clear away rugs and objects from floors.
  6. Dry Storage Items: Air out wet suitcases and storage containers, ideally in sunlight.
  7. Protect Valuables: Safeguard paintings and artwork in a dry, secure location.
  8. Dry Clothing: Immediately dry garments, and hang fur and leather items at room temperature.
  9. Furniture Protection: Place aluminum foil or plastic under furniture legs on wet carpeting. Leave drawers and cabinet doors open to aid drying.
  10. Contact PuroClean of the Chagrin Valley: Reach out to (216) 354-0444 to enlist the expertise of our skilled technicians in water damage restoration.

What Not to Do

  1. Avoid Vacuum Cleaners: Use only wet vacuums designed for water extraction, avoiding regular household vacuums.
  2. Do Not Operate Electrical Appliances: Refrain from using TVs, radios, computers, or other electrical devices while standing on wet surfaces, especially concrete or tile floors.
  3. Avoid Outlet Interaction: Do not plug or unplug electrical appliances or handle plugged-in devices.
  4. Moderate Heat: Maintain a cool interior environment, as mold thrives in warm, humid conditions.

“We needed someone to clean an area in our home with what we suspected was mold…I was panicking because my husband is ill, and I felt this might affect his condition…Finally got a referral for […]
Carol R.

Dangers of Not Resolving Water Damage

FAQs

Below Are the Questions Typically Asked by Our PuroClean Customers:

What happens if I have a flood late at night and need assistance?

PuroClean of the Chagrin Valley is open 24 hours a day, seven days a week, and will respond to your call for assistance at any time, on any day. We will treat your property as if it were our own and will leave it in better condition than we found it. Call us now at (216) 354-0444.

What do I need to do to get a free estimate?

Call us now at (216) 354-0444 for a free estimate of our water damage restoration services.

Does homeowner’s insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

Water Damage FAQs

Can warranty cover water damage?

Warranties offer a variety of coverages. Check your warranty and/or call the “help” number for the company offering the warranty.[…]

How do you get water-damage smell out of carpet?

[VIDEO] For a small area, you can mix one cup of vinegar and 2 cups of water and spray on the area. If your entire carpet is damaged, you should call in a water mitigation company, such as PuroClea[…]

How do you avoid water damage in your home?

[VIDEO] You can avoid water damage by cleaning gutters and downspouts, checking your appliances regularly, upgrading washing machine hoses, checking your water pressure, monitoring your water bill,[…]

Do you get water out of carpet?

Yes – we have a system for removing water from carpets, but sometimes carpets and pads must be replaced after getting wet.[…]

Why does PuroClean Emergency Recovery Services need access to my house or business?

Initially PuroClean needs to get into the home or office to do the emergency remediation and mitigation work. Then, during the drying process, PuroClean will need to return each day to monitor the […]

The Chagrin Falls Water Restoration Experts

Our QuickDry System™

The PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature. This system will effectively and efficiently facilitate drying and help ensure that your water-damaged property is restored.

Water Removal Process

PuroClean of the Chagrin Valley’s trained technicians will care for your property and belongings with respect and compassion while ensuring water damage, both visible and invisible, is corrected.

Mold/Odor Removal

Our technicians will sanitize the mold-infected structure, and we will remove contaminants at risk of becoming airborne with our HEPA air filters and HEPA vacuums. This way, your property will be in its cleanest and safest state.

Exceptional Service

Throughout the water remediation process, we constantly think about you and the job. We strive to ensure you are completely satisfied and that we exceed your expectations of a water damage restoration company.

PuroClean of the Chagrin Valley is prepared to respond immediately to remove standing water and moisture from your property regardless of the origin of the damage. Our team is IICRC-certified and will fully restore your home or business located in the Chagrin Falls and surrounding areas to its pre-damaged condition. Our water remediation service aims to prevent further damage and avoid mold growth. Call us today at (216) 354-0444.

PuroClean Emergency Flood and Related Water Damage Restoration Services

  • Water Removal

  • Emergency Water Extraction

  • Drying & Dehumidification

  • Carpet Restoration

  • Carpet Cleaning, Deodorization & Spot Removal

  • Mold & Odor Removal

  • Reconstruction

Urgency and Sensitivity

Recognizing that water damage causes a devastating setback to families or businesses, our Paramedics of Property Damage® respond with urgency and sensitivity 24 hours a day, seven days a week, to salvage your property professionally. We understand the trauma you are facing, so we rescue your property with compassion and minimal disruption to your daily life.

Detailed and Accurate Assessments

Our damage restoration professionals identify the full extent of water damage, visible and unseen, using sensors such as moisture detectors and hygrometers. Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process to understand what is happening, what to expect, and what to do.