PuroClean of the Chagrin Valley Provides Emergency Water Damage Remediation Services


We know that dealing with emergency water damage can be frustrating, so we want you to feel at ease throughout the process and experience only minimal disruption to your daily life.

Our technicians use the latest equipment to measure the extent of the water damage accurately and thoroughly restore your property while keeping you and your insurance agent updated each step of the way.

PuroClean of the Chagrin Valley will respond to your water damage restoration emergencies with professionalism and courtesy, 24 hours a day, seven days a week.

The Water Damage Restoration Process:

  1. The first thing our technicians will do is remove damaged materials that will either be restored or discarded. These materials include baseboards, insulation, furniture, upholstery, carpeting, carpet padding, fragile wood, drywall, and more. 
  2. After the damaged items are removed, we begin drying out the water and disinfecting the affected areas. Specialized tools like air movers and dehumidifiers are typically used in the drying process. 
  3. Our technicians will then handle mold damage in the restoration process. Mold-infected surfaces will be disinfected and restored as quickly as possible to prevent mold from spreading.

Emergency Water Extraction

We begin by extracting any standing water found in your home or business using high-grade equipment, strategically placed to extract all water from the area.

  1. The first step requires immediate water removal through our advanced pumping machines. Once the water has been extracted, all affected belongings and structures will be removed and either stored or discarded.
  2. Once completed, the equipment will be removed, and the water will be discarded elsewhere by PuroClean of the Chagrin Valley’s technicians.

Drying and Dehumidification

Once all areas requiring this process have been identified, the areas are isolated and prepped for drying and dehumidification. 

  1. Removal of belongings and upholstery will be necessary to ensure that the process can be done thoroughly.
  2. When ready, your local PuroClean of the Chagrin Valley technician will place air-moving machines around the isolated area. Keep in mind that these machines are loud. The fans will be focusing on areas of the house or business that contain moisture, to pull out any trapped water. 
  3. Next, the water will be pulled out of the air as it goes through the dehumidification process. All of the water pulled out will be disposed of by the PuroClean technician in another location.
  4. To ensure that everything is drying, a PuroClean of the Chagrin Valley technician will monitor moisture levels. Once moisture levels are normal, any removed items will be placed back in their original locations.

Carpet Restoration

Carpet restoration is the process that we use to take your damaged carpet and restore it to its pre-loss condition.

  1. The first step is to find the source of the water damage as this determines whether or not your carpet is salvageable. 
  2. If the findings of step one show that the carpet is salvageable, any remaining water is removed through water extraction. 
  3. Then, high-grade air-moving fans will be used to remove the moisture from the carpet to prevent mold growth. 
  4. Our technicians will keep you and your insurance agent updated during the drying process. 
  5. Once the carpet is dry, all equipment will be removed from the area, and all belongings will be put back into place.

Carpet Cleaning, Deodorization, and Spot Removal

Any carpet that has been affected by water damage is subject to mildew formation, which can cause an odor to spread not only in the affected room but also throughout the entire home or office. Any such odors can be removed from your carpet with proper cleaning, deodorization, and/or spot removal.

  1. Our technician will begin with a complete inspection and vacuuming of your carpet. 
  2. Then, your furniture will be removed to repair your carpet.
  3. Spot and pet odor treatment will be done, should the need arise.
  4. Fiber or textile protection is also available, which will protect and prolong the value of your carpet.

Water Damage Do’s and Don’ts


Repairing water damage is very important, but the safety of all parties is our main priority. Whether mitigating or restoring water damage, the following tips will help reduce the risk that you will suffer a setback due to a rain event, flood, faulty plumbing, or leaking A/C or roof.

What to Do

  1. Turn Water Off. Shut down your home’s water supply and call a plumber for repairs. 
  2. Use Caution. Watch your step as floors may be slippery. Also watch for trip-and-fall hazards, as well as for exposed electrical wires.
  3. Remove Water. Mop up as much water as possible. In cool weather, open windows to speed drying. In hot weather, if safe, switch on your A/C. 
  4. Prop Up Upholstery. Remove all loose cushions and prop up upholstered furniture. 
  5. Manage Area Rugs and Obstacles. Remove rugs and pick up any items that may be sitting on the floor. 
  6. Dry Storage Containers. Open wet suitcases and storage boxes. If possible, dry them in the sunlight. 
  7. Protect Valuables. Move paintings and other artwork to a safe, dry place.
  8. Dry Clothing. Immediately dry all garments. Hang fur and leather goods to dry at room temperature. 
  9. Protect Furniture. Place aluminum foil or plastic under furniture legs on wet carpeting. Open, but do not force, drawers and cabinet doors to dry out their interiors.
  10. Call PuroClean Immediately. Call PuroClean of the Chagrin Valley at [phone number]. Our trained technicians are highly skilled in water damage restoration.

What Not to Do

  1. Don’t Use a Vacuum Cleaner. Only use a wet vacuum, which is equipped to handle water. DO NOT use your regular household vacuum.
  2. Don’t Operate Electrical Appliances. DO NOT use TVs, radios, computers, ceiling fans, or any other electrical appliances while standing on wet carpets or floors, particularly concrete or tile floors. 
  3. Don’t Touch Outlets or Plugs. DO NOT plug or unplug any electrical appliances or touch anything that is already plugged in.
  4. Don’t Turn up the Heat. Keep interiors cool because mold grows in heat and moisture.
“We needed someone to clean an area in our home with what we suspected was mold…I was panicking because my husband is ill, and I felt this might affect his condition…Finally got a referral for […]
Carol R.

Dangers of Not Resolving Water Damage

FAQs

Below Are the Questions Typically Asked by Our PuroClean Customers:

What happens if I have a flood late at night and need assistance?

PuroClean of the Chagrin Valley is open 24 hours a day, seven days a week, and will respond to your call for assistance at any time, on any day. We will treat your property as if it were our own and will leave it in better condition than we found it. Call us now at (216) 354-0444.

What do I need to do to get a free estimate?

Call us now at (216) 354-0444 for a free estimate of our water damage restoration services.

Does homeowner’s insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

Water Damage FAQs

Do I need to find a reconstruction contractor to do the repairs after the water restoration is done?

Many PuroClean Professionals provide Full Service to you including the replacement or repair of any structural items that have been damaged. Consult your local PuroClean office to see if they provi[…]

Is it okay for me to open the doors and windows?

Please do not open doors or windows. The equipment selected for every job and the process are based on having a “closed drying system.” Opening doors or windows will upset that process […]

Can I turn the equipment off at night to save money or to reduce noise?

It is important that you NOT turn the equipment off. The drying process is most effective and most efficient when the equipment is allowed to run 24 hours every day. This will allow PuroClean to co[…]

Is it okay to leave the equipment running all the time?

Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process.[…]

Why is my property monitored so often?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying process is proceeding properly.[…]

The Chagrin Valley’s Water Damage Remediation Experts

Our QuickDry System™

The PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature. This system will effectively and efficiently facilitate drying and help ensure that your water-damaged property is restored.

Water Removal Process

PuroClean of the Chagrin Valley’s trained technicians will care for your property and belongings with respect and compassion while ensuring water damage, both visible and invisible, is corrected.

Mold/Odor Removal

Our technicians will sanitize the mold-infected structure, and we will remove contaminants at risk of becoming airborne with our HEPA air filters and HEPA vacuums. This way, your property will be in its cleanest and safest state.

Exceptional Service

Throughout the water damage restoration process, we constantly think about you and the job. We strive to ensure you are completely satisfied and that we exceed your expectations of a water damage remediation company.

PuroClean of the Chagrin Valley is prepared to respond immediately to remove standing water and moisture from your property regardless of the origin of the damage. Our team is IICRC-certified and will fully restore your home or business located in the Chagrin Falls and surrounding areas to its pre-damaged condition. Our water remediation service aims to prevent further damage and avoid mold growth. Call us today at (216) 354-0444.

PuroClean Emergency Flood and Related Water Damage Restoration Services

  • Water Removal

  • Emergency Water Extraction

  • Drying & Dehumidification

  • Carpet Restoration

  • Carpet Cleaning, Deodorization & Spot Removal

  • Mold & Odor Removal

  • Reconstruction

Urgency and Sensitivity

Recognizing that water damage causes a devastating setback to families or businesses, our Paramedics of Property Damage® respond with urgency and sensitivity 24 hours a day, seven days a week, to salvage your property professionally. We understand the trauma you are facing, so we rescue your property with compassion and minimal disruption to your daily life.

Detailed and Accurate Assessments

Our professionals identify the full extent of water damage, visible and unseen, using sensors such as moisture detectors and hygrometers. Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process to understand what is happening, what to expect, and what to do.