24/7 EMERGENCY RESPONSE (843) 972-4200

Get 24/7 Expert Help

(843) 972-4200

Disasters can happen at any time. That’s why PuroClean responds all the time— 24/7/365. After a disaster, you need immediate response to minimize business interruption and PuroClean provides rapid response. We also offer unparalleled service and renowned remediation from professionals certified to the highest standards in the industry. Whether it is a loss due to water, fire, mold or a biohazard, we are prepared to immediately mitigate with expertise, compassion, and respect. You can be confident that if the unexpected occurs, PuroClean will be at the ready.

Why PuroClean? Our expansive North American network responds cost-effectively to any size emergency. PuroClean handles your project from start to finish, including reconstruction. We quickly stabilize your facility, assess your loss, and plan for the rapid recovery of your site thus ensuring you regain use of your property and prevent long-term damage. We can assist you in preparing your site in order for repairs to begin quickly, saving you additional expenses.

Every day commercial clients rely on our responsiveness and superior disaster restoration services which include:

  • Pre-Loss Planning Project Management
  • Data & Document Recovery
  • Electronics Restoration
  • Antiques & Fine Arts Restoration
  • Emergency Mitigation Services
  • Emergency Power
  • Board-Up
  • Building Stabilization
  • Drying & Dehumidification
  • Restoring to Pre-Loss Condition
  • Cat-3 Response
  • Reconstruction

Emergency Management Plan for Commercial Clients

The PuroClean Emergency Management Plan (EMP) was designed for commercial clients who are seeking to improve their emergency preparedness. In addition to emergency planning for all types of events, the program also offers risk management and assessment.
PuroClean’s EMP can help you effectively manage unexpected events and minimize the impact on your business, your property, and your customers.

Preparedness Planning and Response

Before an event occurs, we perform a thorough evaluation of your facilities to gain an in-depth understanding of your operations. This helps us to properly plan and respond in case of an emergency. Our EMP process includes:

Planning → Customizing → Execution → Ongoing Training → Review and Access

When you call our 24/7/365 Call Center to report an emergency, the PuroClean team acts immediately, following protocols established in your customized EMP. Our highly trained professionals will work quickly to get your business back up and running.

To find out more about our Emergency Management Plan and training, please contact us at (843) 972-4200 or email us at derickson@puroclean.com

A prompt response using the

PuroClean QuickDry System™ can save

15-40%

on water damage claim costs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

“Very professional and reliable. Made a bad situation more bearable.”

PHILIP B.
James Island, SC

"Excellent first responders. They were onsite at our manufacturing facility that was flooded last week within hours. They had 15,000 square feet of water evacuated within 24 hours and the project [...]

NIKKI T.
North Charleston, SC

“We were very happy with ALL aspects of our service and would definitely work with them again in the future.”

CHELSEY & DAVID S.
Folly Beach, SC

FAQ

Do you fix water damaged wood floors?

Yes - including subfloors, reconstruction and refinishing. The repairs needed depend on many factors.

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What should I do after a flood or sewage or water leak?

Firstly, contact a water damage restoration company as soon as possible. Don’t wait as water can cause mold and irremediable

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Will my homeowners insurance cover water damage?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However,

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Do you get water out of carpet?

Yes - we have a system for removing water from carpets, but sometimes carpets and pads must be replaced after getting wet.

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I had a pipe burst in my home and the standing water receded. Won't it just dry out by itself?

It is best to call in a professional like PuroClean Disaster Restoration Specialists to map out the 70% of water

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