Reviews

5 / 5

Amazing customer service, I found some standing water underneath my sink. They were quick to come out and provide a full analysis and help me understand the situation. Everything was resolved quickly and professionally! Highly recommend!!!

5 / 5

PuroClean was great. They responded immediately after hurricane Florence. Pulled all my water damaged wall board down, moldings got rid of the mold and dried everything out. Staff were professional and new their stuff! Great company

5 / 5

My Fantastic Experience (if one can actually say that after a disaster destroys your home) started with the first phone call. The office staff explained thoroughly how the entire insurance process worked from start to finish and set my mind at ease from the start. When the crew show up on time, they were professional and worked a 12 hour day to remove all the damaged drywall etc. and set up their machines. They check on us twice through the process and cleaned up their mess when they left. I would recommend this company to everybody that needs their home restored.

5 / 5

We were very pleased with the responsiveness of the Puroclean staff. Their knowledge and skills put us at ease during a very difficult time, as their abilities were all-inclusive. Many thanks to them for their understanding and friendliness.

5 / 5

I just wanted to Thank all of the great people at PuroClean Disaster Restoration of Charleston, SC for treating us like family during the aftermath of hurricane Florence. Dawn H. and her entire team went above and beyond to provide water restoration services for us in a timely manner and at reasonable rates. We felt like our problems really mattered to the PuroClean team and they were going to do whatever it took to make things right for us. We can't Thank-you enough for the peace of mind and all of the help you provided! We would highly recommend PuroClean for any and all water restoration services.

5 / 5

I can't thank and recommend Mark and his team enough. Not only are they fast, efficient, professional and expert at what they do - they're communicative along every step of the way. Very impressed with this team. Oh, and they're great nice folks as well.

5 / 5

The night before my 96-year old mother’s funeral, my wife and I discovered that the pipe leading to her shower was completely corroded. There is never a “good time” to have a major water leak, but certainly not will morning a beloved family member. The folks from Puroclean were just the ticket for helping us through that crisis. There work was impeccable, a 15 on a scale of 1 to 10. They were careful to keep the rest of the house clean as they brought in fans to dry out the water, after opening up the wall etc. It was amazing how thoughtful and professional they were, coming back exactly when they told me they would come to complete their work and check on the progress. I could rely on their schedule. I’m an attorney, so I’m experienced with cleaning up messes other’s have made and know how important it is to provide reliable and sensitive support in the midst of a disaster. Puroclean is an incredibly good company. G. Daniel Bowling, Esq.

5 / 5

All the employees, from office staff to on-site, are helpful and understanding. Communication is excellent.

5 / 5

The service was great. They were very nice and professional. They were prompt and did a wonderful job.

5 / 5

Wonderful people and service.