Reviews

5 / 5

From that first moment we made the call, PuroClean has been with us every step of the way. Dealing with water loss in your home is extremely overwhelming, especially in the humid south. Add in a major holiday weekend, and that becomes a recipe for disaster!! However, each PuroClean technician we worked with, in person, or on the phone, took the time to walk us through the entire process. Derek, Ryan, Gene, and Joshua, are extremely professional, knowledgeable, and friendly. They took the time to answer my many, many questions and made recommendations based on their experience working with water loss like ours. Though, the biggest impact they made was their genuine care for me, my family, our home, and even our dog Bella!

5 / 5

We had a house fire and the PuroClean team did an incredible job bringing our home back to a clean slate to rebuild from. They helped bring a sense of comfort to a stressful situation

5 / 5

Well done all the people: workers, office personnel, and supervisors have been excellent. Good at communicating all the steps of the process. Very accommodating to my needs.

5 / 5

Super great to work with. They were there right after my call. Very nice and professional. I hope I don’t have to use them again but they would be my first call if I had a water leak again

5 / 5

Puroclean provided an exceptionally prompt response to our water damage emergency. Michelle, Derek and the team were universally excellent. They were always accessible and their willingness to help coordinate with other vendors and interface with our insurer was a great benefit.

Source: Google Review

5 / 5

Very skilled, detailed and caring. Thorough and responsive, cared about the overall quality of completion. Deals with insurance directly to make sure the total cost is covered. Well done, thank you for making my home safe again.

Source: Google Review

5 / 5

I cannot express how wonderful they are!!! This staff treated my family like their own. They are extremely knowledgeable about what they do and helped calm my fears during this terrible ordeal. I highly recommend them to anyone. Thank you Puroclean for caring about us!!!!

Source: Google Review

5 / 5

The team at Puroclean were professional yet very understanding about my mothers situation. They worked with us to make the cleaning something my mother could deal with while still maintaining their high standards. Everyone we dealt with couldn't have been nicer and more helpful. We would highly recommend them for anyone in a big cleaning situation.

5 / 5

Several months ago I came home to a totally destroyed guest room. There was a leak from a pipe that was separated in the attic. I had no idea who to call or what to do. I was referred to PuroClean. Derek came out and looked at the at the mess and made arrangements to start the next day. He completed the work by himself and it was very professional and efficient. I hope that I never have to do this again but if I need their services I will immediately. Molina even tried to work with the insurance company but they still refused to pay. The cost was reasonable, especially for the amount of work and hauling off wet Sheetrock and carpet. etc…They are a local, family owned business and very easy to work with. Give them a call for your water restoration needs. You won’t regret it.

5 / 5

If circumstances dictate that you need a Mitigation Company I HIGHLY recommend PuroClean! Ryan, Josh, Derek & Gene were professional , timely and very considerate with all my personal belongings ------they cleaned up all dust and debris before leaving. The office staff Michelle & Meghan were on the ball and kept everyone including my Insurance adjuster informed of what was needed and what was completed. Everyone at PUROCLEAN WAS exceptional!!!