24/7 Emergency Response (843) 972-4200

Why Choose PuroClean Disaster Restoration Specialists of Charleston

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

PuroClean of Charleston takes pride in the ability to respond rapidly to water damage problems and emergencies in Charleston and surrounding areas. We respect that water damage can be caused by all sorts of issues ranging from leaky faucets to something more serious like frozen or burst pipes. Your home is in good hands with our experienced and trained technicians. Our goal here at PuroClean of Charleston is to prevent any further problems and avoid risk of mold that could impact the structure of your home. Don’t wait to contact us anytime at (843) 972-4200.

Trust PuroClean of Charleston for your Water Damage Remediation

In order to restore as much of your water damaged property as possible, we use our PuroClean QuickDry System™ – which is an applied psychrometric science. This proven process that properly manages dehumidification and temperature to effectively facilitate the drying process.

During Our Water Removal Process: Our IICRC certified PuroClean of Charleston water damage restoration technicians ensure that the water damage to your property – the damage that can be seen and is hidden, is restored, all while caring for your property and belongings.

Removal of Mold and Odor: Mold damage issues can’t be solved by only using bleach. By using HEPA Air Filters and HEPA vacuums, our certified technicians sanitize the mold affected areas and remove potential airborne contaminants from the air.

The odors caused by mold damage in Charleston can stay in an area and be challenging to remove. Thanks to our advanced cleaning equipment, we can return your home or business to a pre-loss condition.

Ongoing Communication: We strive to practice transparency so that everyone impacted are fully informed and able to make important decisions. Throughout your water damage in Charleston repair process, we ensure that you and your insurance provider are fully informed on all areas of our work. We always let you know what to expect and what you can and can’t do as we go along.

You can trust PuroClean of Charleston to respond to your Charleston water damage report with urgency and sensitivity, 24/7, and to professionally restore your home or property. We understand the trauma you and your family are experiencing, and we will help you with compassion, and minimal disruption to your daily life.

Our IICRC certified technicians use advanced equipment to precisely measure just how bad the water damage is and to thoroughly restore your property that has been affected by both water damage that can be seen and unseen. We will keep you and your insurance provider updated on our progress during the process.

PuroClean Emergency Flood and Related Water Damage Repair Services in Charleston

The PuroClean Water Removal Process:

  • To begin with, our technicians will take out damaged materials. This includes, partly: drywall, fragile wood, carpet, carpet padding, upholstery, furniture, insulation baseboards and more.
  • Next, specialized equipment like dehumidifiers and industrial fans are normally used during the drying process. When the affected items and structure are removed, we start drying and disinfecting the water affected property.
  • All areas affected by mold are then addressed and the mold is abated and areas disinfected safely and expeditiously to eliminate the chances of the mold spreading.

Emergency Extraction of Water in Charleston

To remove the standing water from your home or business, we begin by using strategically located high-grade water removing equipment that quickly removes the water.

  • Once the water has been removed, any affected areas and property are relocated to be stored or thrown away. This first step takes place immediately and is carried out using our advanced pumping machines. Puroclean will begin water removal immediately using our powerful commercial water pumping equipment. Upon the finishing of the water removal process, PuroClean will remove all affected structures and/or belongings whether they are to be stored or discarded.
  • Once completed, our machines will be removed and the water will be disposed of off-site by PuroClean’s professionals.

Dehumidification and Drying

Afterwards, our goal is to identify, isolate and prep all areas that up for drying and dehumidification.

  1. Your belongings and upholstery need to be moved to make sure the process can be completely performed.
  2. Air moving machines will be placed strategically in the most affected areas. The areas that contain the most moisture will be the focus, to pull out trapped water. Keep in mind, these machines are very loud.
  3. Following this, the water will be pulled into the air by the fans as they go through the dehumidification process. All of the water pulled out is to be disposed of by the PuroClean professional in another location.
  4. To make sure that everything is drying, a PuroClean technician will monitor moisture levels. Once moisture levels are back to normal, all removed items will be placed back to their original locations.

Carpet Damage Restoration

Water damaged carpet is fixed by Puroclean and brought back to the original state during our carpet restoration process.

  1. Locating the water damaged areas and determining whether your carpet is salvageable is the first step in this process.
  2. Additional water is removed from the carpet that is found to be salvageable.
  3. To prevent any mold growth on the carpet, the next step is to use commercial fans to eliminate remaining moisture.
  4. Our technicians will keep you and your insurance provider in the loop during this drying process.
  5. Once the carpet is fully dry, all our equipment will be removed from the area, and all belongings will be put back where they were.

Cleaning, Deodorizing and Spot Removal of Carpet

Mildew can form in carpet that has been water damaged very easily. This mildew can then create odors that may spread beyond the affected area and into your entire home or business. Our process of cleaning, deodorizing and spot removal will safely and properly remove this odor.

  • The process begins with a detailed inspection and vacuuming of the area by our technician.
  • Then, your furniture will be removed to repair your carpet.
  • If necessary, a spot and pet odor treatment is done.
  • Also, a fiber or textile protectant is available that will protect your carpet and prolong its value.

PuroClean Mold Removal

PuroClean of [metro area] will follow a strict process to eliminate the mold damaged property and confirm that your home or business is properly restored. Keep in mind that contacting PuroClean of Charleston and getting a certified professional involved ASAP is important to preventing mold growth by assessing the water damage.

  • We begin by carefully inspecting the whole water damaged area for all signs of mold. Your home then undergoes a complete sitewide mold removal in the required areas.
  • The deodorization process follows the mold removal. Cleaning, sanitization and deodorization is executed after all instances of mold is remediated.
  • PuroClean uses specialized commercial equipment such as HEPA Filters and HEPA Vacuums to thoroughly remove water and eliminate all moisture.

Charleston Water Damage Do’s and Don’ts

Although the repair of water damage in Charleston is a high priority, safety of our customers and technicians is our most important goal. The following tips will help reduce risk of suffering setbacks due to a heavy rain, flood, roof leaks or faulty plumbing or AC units; regardless of whether you are mitigating or restoring water damage.

What To Do:

  • Shut Off Water: Shut down your home’s water source and call a plumber for repairs.
  • Be extra careful: Watch your step as flooring may be wet and slick. Keep an eye out for obstacles and any exposed electrical wiring. USE CAUTION.
  • Remove Excess Water: Mop up as much water as possible. In colder weather, open windows to speed drying; in hot weather, if safe, switch on your Air Conditioning.
  • Prop Up Upholstery: Take out all loose cushions and prop up upholstered furniture.
  • Manage Area Rugs and Obstacles: Remove any area rugs and pick up all items that are sitting on the floor.
  • Dry Storage Containers: Open wet suitcases or storage bins; and, if possible, have them dry in the sun.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
  • Dry Wet Clothing: Quickly dry any wet garments. Hang leather goods and furs to dry at room temperature.
  • Protect Furniture: Put tinfoil or plastic wrap under furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out interiors.
  • Contact PuroClean ASAP: Call PuroClean of Charleston. Experienced technicians highly trained in Charleston water damage are waiting to come to you.

Do Not Do:

  • DO NOT VACUUM: You shouldn’t use a common everyday vacuum cleaner. Only use a wet vac, the type specifically designed to handle water.
  • Don’t touch electrical outlets: Leave cords alone. If it’s plugged in, leave it and if it’s not plugged in, leave it be. Do not touch electrical cords at all.
  • Don’t use any devices or appliances: DON’T touch or operate any electrical appliances, such as: televisions, computers, radios, fans, or anything that may be hooked to electric power – and ESPECIALLY while standing on any wet floor, regardless of the material.
  • Do not turn on your heat: The cooler you keep your affected area, the better. Hotter areas promote mold growth.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Charleston are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (843) 972-4200.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (843) 972-4200 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

"I received excellent service from this company. When Dawn answered the phone, her reassuring and calming voice helped me decrease my anxiety and fear. After talking with her, I knew it was going to [...]

AUDREY W.
James Island, SC

Exceptional service, prompt to show up and to follow through the entire project. Very helpful and easy to reach!”

ANJA & TODD S.
Mt. Pleasant, SC

FAQ

Do you fix water damaged wood floors?

Yes - including subfloors, reconstruction and refinishing. The repairs needed depend on many factors. [...]

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How do certified technicians typically handle water damage?

The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation, furniture, carpeting, upholstery, carpet padding, fragile woods, drywall, and more. [...]

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Do you clean water damaged furniture?

It depends on the material and how long it was wet. We can asses this for you during a visit. [...]

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What should I do after a flood or sewage or water leak?

Firstly, contact a water damage restoration company as soon as possible. Don’t wait as water can cause mold and irremediable damage to the wood, walls, and carpet in your home. [...]

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Do you get water out of carpet?

Yes - we have a system for removing water from carpets, but sometimes carpets and pads must be replaced after getting wet. [...]

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