Why Choose PuroClean Disaster Restoration Specialists of Charleston

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Water damage is often caused by something that seems minor, like a leaky faucet or something major, like frozen and burst pipes. Your local PuroClean of Charleston, SC is dedicated to responding quickly to make sure that any water and moisture is removed from your home, regardless of the cause. Your home or business is in good hands and will be taken care of by our trained techs. It’s important to avoid the risk of mold damage. Our goal is to avoid further damage. Don’t wait to call us anytime, at (843) 972-4200.

Trust PuroClean of Charleston, SC for your Water Damage Remediation

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During Our Water Removal Process: Our IICRC certified PuroClean of Charleston, SC water damage restoration technicians ensure that the water damage to your property – both visible and invisible is restored, they do this while keeping a high level of care for your property and your belongings.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective approach as bleach does not kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a safe and clean condition.

Odors are an indicator that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: We will work closely with you and your insurance provider throughout the Charleston, SC water damage repair process. This is to make sure that you both know what is transpiring, what you can expect and what you can do. At PuroClean of Charleston, SC, we are always transparent to ensure that all parties know what’s happening and can make confident decisions.

You can trust PuroClean of Charleston, SC to respond to your Charleston, SC water damage incident with urgency and sensitivity, 24/7, and to professionally restore your property. We understand the trauma you and your family are experiencing, and we will assist you with compassion, and as few disruptions to your daily life as possible.

The PuroClean certified techs accurately measure the extent of the water damage using the best and latest equipment and thoroughly restore damaged property by addressing both visible and invisible water damage. Throughout every step of the way we will keep you and your insurance company updated on our progress.

PuroClean Emergency Flood and Related Water Damage Repair Services in Charleston, SC

Water Damage Assessments:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Charleston, SC Emergency Water Extraction

To remove the standing water from your affected area, we start by using strategically located high-grade water removing equipment that quickly removes the water.

  • Once the water has been removed, any affected areas and property are removed to be stored or discarded. This first step happens right away and is achieved using our commercial pumps. PuroClean will begin water removal immediately using our high tech commercial water pumping equipment. Upon the finishing of the water removal process, PuroClean will remove all damaged structures and/or belongings regardless if you’re keeping or trashing them.
  • Once completed, the equipment will be removed and the water will be discarded elsewhere by PuroClean’s technicians.

Dehumidification & Drying

Once all areas requiring this process have been identified, the areas are marked off and prepped for drying and dehumidification.

  1. Your belongings and upholstery need to be moved to ensure the process can be completely performed.
  2. Our professionals will place industrial air movers, focusing on the most affected areas. The most highly affected areas will be the focus, and hidden moisture will be removed by the machines. These machines are very loud.
  3. These air movers are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. The water that was removed is disposed of professionally by our technicians at a separate location.
  4. Only after monitoring the humidity and confirming that the levels have returned to normal, your property will be returned to their original location.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean Charleston, SC‘s Water Damage Dos and Don’ts

Repairing water damage in Charleston, SC is very important, but the safety of everyone involved is our first priority. Whether mitigating or restoring water damage, the following tips will help reduce the risk of you suffering a setback due to a heavy rain, flood, faulty plumbing, leaky AC, or roof.

To Do:

  • Shut Off Water: Shut down the home’s water supply and call a plumber for repairs.
  • Be extra careful: Watch your step as flooring may be slippery and wet. Keep an eye out for obstacles and any exposed electrical wiring. USE CAUTION.
  • Remove Excess Water: Mop up as much water as possible. In colder weather, open windows to speed drying; in hot weather, if safe, turn on your Air Conditioning.
  • Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture.
  • Deal with Area Rugs and Obstacles: Remove any area rugs and pick up any items that may be sitting on the floor.
  • Dry Storage Containers: Open wet suitcases or storage bins; and, if possible, have them dry in the sun.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
  • Dry Clothing: Immediately dry all garments. Hang leather and fur goods to dry at room temperature.
  • Protect Furniture: Put aluminum foil or plastic underneath furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out the inside.
  • Contact PuroClean ASAP: Call PuroClean of Charleston, SC. Trained technicians highly trained in Charleston, SC water damage are waiting to come to you.

What Not To Do:

  • DON’T VACUUM: You shouldn’t use a common everyday vacuum cleaner. Only use a wet vac, the type specifically created to deal with water.
  • Don’t mess with electrical outlets: DO NOT unplug or plug any electrical cords or outlets and don’t touch anything that’s plugged in.
  • Do not use any devices or appliances: DON’T touch or run any electrical appliances, such as TVs, computers, radios, fans, or anything that may be plugged into electric power – and ESPECIALLY while you are standing on any wet floor, regardless of the material.
  • Do not let it get too hot: Try to keep wet areas as cool as possible – hot, damp areas stimulate mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Charleston, SC are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (843) 972-4200.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (843) 972-4200 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

Very prompt response, knows their business and hard-working.”

HARBORVIEW INN
Historic Downtown Charleston, SC

"Very professional and helpful. Reliable, organized and knowledgeable."

LINDA D.
Mt. Pleasant, SC

FAQ

What should I do after a flood or sewage or water leak?

Firstly, contact a water damage restoration company as soon as possible. Don’t wait as water can cause mold and irremediable damage to the wood, walls, and carpet in your home. [...]

Do you clean water damaged furniture?

It depends on the material and how long it was wet. We can asses this for you during a visit. [...]

Why is water damage dangerous?

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and mold growth can [...]

Do you fix water damaged wood floors?

Yes - including subfloors, reconstruction and refinishing. The repairs needed depend on many factors. [...]

Will my homeowners insurance cover water damage?

[VIDEO] Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, [...]

24/7 Emergency Response (843) 972-4200