The folks at PuroClean responded very quickly to our call for an estimate. The estimate was reasonable, and for both the estimate and the work, they arrived at the scheduled time. They addressed any concerns we had in a timely and professional manner. We would definitely recommend them!
Thank you Charles and PuroClean for taking care of our Flooded Basement, You guys were life savers. Thanks Again.
I had a washer that I was not able to turn the water off. My trailer was flooded! Charles came and set up his big fans. Vacuumed all the water out. Had to remove some of the rugs in hallway. Put those powerful fans on. Well there was no mold or mildew when he was through. I would recommend this business very highly. They are very honest and trustworthy. You will not regret calling them. In fact, like me you will recommend them too!! Thank you Charles Atkins for such a good job. You're the best!!
We had a slow leak in the icemaker/water line behind our fridge which saturated the sub floors and ruined the laminate top floor. Insurance sent another company to access damages and long story short, when insurance company refused to pay the claim, the other company didn't return calls/emails for over a week. I found the PuroClean info online, called Charles Atkins and he went above and beyond for us. He drove back to Cleveland from another job, arrived after 5:00 p.m. and gave us an estimate, set up his equipment and got the job started. The rates were reasonable and Mr. Atkins and his crew were super nice. I can't recommend them enough nor thank them enough for saving our sub floor. Since insurance didn't cover the loss, everything has been out of pocket for us and we just thank God for sending us a company with integrity and compassion to help us thru this issue. If you ever have need for any of the services PuroClean offers, you will not be disappointed with their services. Great job and highly recommended!! Thank you Mr. Atkins and God bless you and PuroClean.
They are great! Loved them helping Belk with our fire damage clean up.” - Myua P. "Charles and Harrison Atkins are heroes! Our church recently experienced damages due to flooding. The flood was not covered by insurance. Charles and Harrison came running (well, driving) to South Texas from Cleveland, TN, to save the day. They gave it their best, had great attitudes, and really blessed us many ways. It was a joy to host them. I highly recommend their restoration company! If you are looking for integrity, you will find it in PuroClean and Charles and Harrison Atkins!
I have gotten to know Charles Atkins. He is a great guy and runs an honest business. I have actually seen the work they do and will always recommend them to anyone who needs their services.
If you ever need any of PuroClean services, you will not be disappointed with their service. Great job and highly recommend! Thank God for sending us a company with integrity and compassion to help us through this issue.
PuroClean is very professional. They have been working on a project at my gym and throughout the process. So far they have not only been professional, courteous, but also have kept things clean and operational for my business.
Charles was so great to work with. He took care of my mold issue no problem. I even had a scare that I had uncovered more mold right before I moved my family in and Harrison came from Cleveland to check it out that day. Thankfully it wasn’t mold and I received a third party report a few days later that my mold spore count was at zero. I received a personal call from Charles afterwards to check on us AND a handwritten note...unheard of compassionate care. Thanks PuroClean!
Great people who really know what they're doing. We had PuroClean put in a moisture barrier under our home. They also treated some places inside our home. Charles came out and I quickly knew he was someone knowledgeable and trustworthy. His crew, Harrison and Tex, were courteous and efficient. I would recommend PuroClean because of the experience I had with them.