Our Team

PuroClean Property Damage Experts of Cleveland is a family business, operating since 2014 as PuroClean, but prior to owning our Franchise, we were an independent restoration company for ten years. Our family takes pride in being the backbone of this business. We respond quickly and professionally, and with a personal touch. Once we are on site, we assess the situation and explain the procedure to our client before we start mitigation. We are always accessible to the client and any of their concerns.

The whole Tennessee-based PuroClean team understands that water, fire, mold, and property damage presents an unexpected and stressful disruption to our daily lives. Our role is beyond just repairing the property – it’s also repairing lives.

We service the Cleveland, Tennessee area, where the friendliest people we have ever met live. Not only are they friendly, they also care for their families and their community. We at PuroClean Property Damage Experts take that same community spirit into every home or business we serve. We go beyond repairing property: we also repair the homes and lives of every customer we meet. We also service the counties of Hamilton, Polk, McMinn, and areas in North Georgia. We do not call Cleveland the City with the Spirit just to be saying something. It truly is a city with a sweet southern spirit. We love servicing this area because we are a close knit community of caring people.

No matter the size, PuroClean Property Damage experts are ready to help. We recently completed a fire job at our local Belk’s, located in the stock room and Men’s department, that was very extensive. We were able to get the store back open within 48 hours. We also recently completed a frozen pipe flood at the Smoky Mountain Children’s Home that included the cafeteria, two campus houses, and the gymnasium. We were also able to mitigate extensive microbial growth in a benevolence home here in town, and we were able to clean and get a microbial testing clearance.

Cleveland customers appreciate a predictable, systematic recovery process, with our team promptly answering questions and giving consistent updates on progress towards normalcy. Customers just call us at (423)790-3500 or email us at catkins@puroclean.com and we usually respond within an hour or two.

PuroClean Property Damage Experts provides 24/7/365 emergency restoration service in Cleveland and all of our surrounding areas. If you need assistance anytime, please call our 24-hour local hotline.

Our Story

PuroClean Property Damage experts are proud to be strongly bound in the close-knit community we love. We are members of the local BBB, Cleveland Power Lunch/BNI group and Cleveland Chamber of Commerce. We proudly support our local soccer team, and each year, our family does a Mission trip to the Appalachian Region, providing coats, blankets, food boxes and Christmas gifts for children. We also support our local Sheriff’s Department often, are active in local church events, and participate in Life Clinic, providing free medical assistance to those in need.

We worked for many years on the volunteer side of disaster recovery, alongside the faith-based community and the Church of God, before starting our first restoration business in 2004. We still do lots of volunteer work when time permits; however, our first priority is to take the utmost care of our customers. In fact, our owner Charles Atkins has been a Disaster Response Chaplain for many years and uses that training to understand and care for the needs of our customers. In other words, at PuroClean Property Damage Experts, you are a name, not a number.

Charles Atkins

Our Team

Charles Atkins

Charles and Sharon Atkins


Charles and Sharon are no strangers to the restoration and housing business. After working for twelve years in construction Charles opened his own mold and restoration company in 2004. After ten years he saw an opportunity to work nationwide. Charles brings a lot of expertise to this industry with multiple certifications in water, fire, structural drying, mold, odor, and carpet damage.
Property Damage Experts, Cleveland Tn

Wendi Tourigny

Bookkeeping, Graphic Design / Website, Video & Social Media Marketing

A native of Cleveland, TN, Wendi works in our bookkeeping and marketing department. She has worked in bookkeeping and marketing for 30 years, has started and built several businesses of her own and sold them. She enjoys graphic design and video editing the most. She has two grown children who both work in ministry successfully.


We have been honored to receive the following awards and certifications...

PuroClean Property Damage Experts, Cleveland TN

IICRC Certified

PuroClean Property Damage Experts, Cleveland TN

EPA Lead Safe Certified

They are great! Loved them helping Belk with our fire damage clean up.” - Myua P. "Charles and Harrison Atkins are heroes! Our church recently experienced damages due to flooding. The flood was not [...]


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We had a water leak in our back offices. They came out within the hour, moved everything, brought huge fans in, and came back and checked on them within that time frame. Those machines controlled the [...]


PuroClean is very professional. They have been working on a project at my gym and throughout the process. So far they have not only been professional, courteous, but also have kept things clean and [...]


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