Why Choose PuroClean Property Damage Experts

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

PuroClean of Cleveland, TN takes pride in the ability to respond rapidly to water damage issues and emergencies in Cleveland, TN and surrounding areas. We respect that water damage can be caused by all kinds of events ranging from leaky faucets to something more significant like frozen or burst pipes. Your home is in good hands with our experienced and trained technicians. Our goal here at PuroClean of Cleveland, TN is to prevent any further damage and avoid the risk of mold that could impact the structure of your home. Don’t wait to contact us anytime at (423)790-3500.

Trust PuroClean of Cleveland, TN for your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Water Removal Process: PuroClean of Cleveland, TN‘s certified technicians strongly care for your property and belongings while making sure water damage, both visible and invisible, is restored.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective method as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a safe and clean condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: We strive to be transparent so that everyone affected are fully informed and able to make crucial decisions. Throughout your water damage in Cleveland, TN repair experience, we ensure that you and your insurance company are fully informed on all steps of our work. We let you know what to expect and what you can and can’t do as we go along.

Here at PuroClean of Cleveland, TN, you can trust us to respond to Cleveland, TN water damage emergencies with urgency and sensitivity 24/7. We always conduct ourselves professionally and thoughtfully when salvaging your property. We always strive to serve you with as much compassion and as little disruption to your daily life. We understand this is a traumatic experience.

Our certified technicians use advanced equipment to accurately measure the extent of the water damage and to thoroughly restore your property that has been affected by both water damage that can be seen and unseen. We will continue to keep you and your insurance company updated on our progress during the process.

PuroClean Emergency Flood and Related Water Damage Repair Services in Cleveland, TN

Water Damage Assessment:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Cleveland, TN Emergency Water Extraction

Qualified specialists will commence by removing all standing water from your affected areas. We strategically place commercial grade water removal machines to remove the water as quickly as possible.

  • The first step consists of immediate water removal with our advanced pumping machines. Once the water is removed, all damaged items and materials will be removed and stored or discarded.
  • Once completed, the equipment will be removed and the water will be discarded elsewhere by PuroClean’s technicians.

Drying and Dehumidification

The next step is to identify, isolate and prep all areas that require drying and dehumidification.

  1. Removal of belongings and upholstery are required to ensure that the process can be accurately done and completed.
  2. We will place air moving machines, focusing on the most affected areas. The most highly affected areas will be the focus, and hidden moisture will be removed by the machines. These machines are very loud.
  3. The water is extracted into the air by these powerful air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. PuroClean technicians dispose of the water in a separate location.
  4. PuroClean techs will put back any relocated items to where they belong once moisture levels return to normal. The technicians monitor humidity levels closely during the drying process to make sure that proper drying is happening.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

Cleveland, TN Water Damage Do’s and Don’ts

Although the repair of water damage in Cleveland, TN is a high priority, safety of our customers and technicians is our most important priority. The following tips will help lower risk of suffering setbacks due to a rain event, flood, roof leaks or faulty plumbing or AC units; regardless of whether you are mitigating or restoring water damage.

What You Should Do:

  • Shut off the main water supply: Turn off your home’s water supply. You may also need to call a plumber for repairs.
  • Be extra careful: Watch your step as flooring may be slippery and wet. Keep an eye out for obstacles and any exposed wiring. USE CAUTION.
  • Remove Water: Mop up as much water as possible. In colder weather, open windows to speed drying; in hot weather, if safe, switch on your A/C.
  • Prop Up Upholstery: Take out all loose cushions and prop up upholstered furniture.
  • Deal with Area Rugs and Obstacles: Take out rugs and pick up all items that are sitting on the floor.
  • Dry Storage Containers: Open wet suitcases and storage boxes; and, if possible, have them dry in the sunlight.
  • Protect Valuables: Move any paintings and other art to a safe, dry place.
  • Dry Wet Clothing: Quickly dry all wet garments. Hang leather goods and furs to dry at room temperature.
  • Furniture Protection: Put tinfoil or some sort of plastic under all furniture legs that are touching wet carpets. Open drawers and cabinet doors to dry out interiors (but do not force them open).
  • Call PuroClean Immediately: Call PuroClean of Cleveland, TN. Our experienced techs are highly skilled in Cleveland, TN water damage repair.

Do Not Do:

  • DON’T VACUUM: You shouldn’t use a traditional everyday vacuum cleaner. Only use a wet vac, the type specifically made to deal with water.
  • Don’t mess with electrical outlets: DO NOT unplug or plug any electrical cords or outlets and don’t touch anything that is already plugged in.
  • Do not use any devices or appliances: DON’T touch or run any electrical appliances, such as televisions, computers, radios, fans, or anything that may be hooked to electric power – and ESPECIALLY while you are standing on any wet floor, regardless of the material.
  • Do not let it get too hot: Try to keep wet areas as cool as possible because hot, moist areas promote mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Cleveland, TN are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (423)790-3500.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (423)790-3500 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

I had a washer that I was not able to turn the water off. My trailer was flooded! Charles came and set up his big fans. Vacuumed all the water out. Had to remove some of the rugs in hallway. Put those [...]

PAULINE T.

Charles Atkins and his crew are beyond amazing. Exceptionally professional. A job well done! I would recommend PuroClean to family and friends without any reservation whatsoever.

ARRIS C.

FAQ

Do I need to find a reconstruction contractor to do the repairs after the water restoration is done?

Many PuroClean Professionals provide Full Service to you including the replacement or repair of any structural items that have been damaged. Consult your local PuroClean office to see if they [...]

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Do you get water out of carpet?

Yes - we have a system for removing water from carpets, but sometimes carpets and pads must be replaced after getting wet. [...]

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Why is my property monitored so often?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying process is proceeding properly. [...]

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How fast can mold form on water-damaged drywall?

[VIDEO] Mold can grow on the surface within 24 to 48 hours.    [...]

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Do you get water out of carpet?

Yes - we have a system for removing water from carpets, but sometimes carpets and pads must be replaced after getting wet. [...]

Read more

24/7 Emergency Response (423)790-3500