24/7 Emergency Response (423)790-3500

Why Choose PuroClean Property Damage Experts

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Get in touch with the experts at PuroClean of Cleveland, TN if your property floods or experiences other water damage. We’re available 24/7. Floods often result in water damage to properties, which may appear on the surface as a minor problem, but can quickly escalate into needless, extensive damage to both property and health. Timing is important to reducing further damage. PuroClean’s licensed and certified techs work compassionately, professionally and quickly to contain the water first. Call us today at (423)790-3500!

Trust PuroClean of Cleveland, TN for your Water Damage Remediation

Our Proven Process of the PuroClean QuickDry System™: Using advanced applied psychrometric science we are able to effectively and efficiently manage the temperature while removing moisture in order to promote proper drying that will ensure as much of your water damaged property as possible is restored.

During our Process of Water Removal: The Cleveland, TN IIRCRC certified water damage restoration technicians are there to make sure that the obvious and hidden water damaged areas of your property are restored – they do this while giving special care to all of your belongings and property.

Removal of Mold and Odor: Mold damage issues aren’t solved by only using bleach. With the use of HEPA Air Filters and HEPA vacuums, our IICRC certified technicians sanitize the mold affected areas and remove potential airborne contaminants from the air.

The odors caused by mold damage in Cleveland, TN can stay in an area and be challenging to get rid of. Thanks to our advanced cleaning equipment, we can return your home or business to its original state.

Ongoing Communication: PuroClean of Cleveland, TN strives to be transparent in all its work in order to ensure all parties are aware and confident in making decisions. Throughout the Cleveland, TN water damage repair process, we will make sure that both you and your insurance provider understand what is happening, what to expect, and what can be done.

It is our mission to support you with as much kindness and little disruption to your everyday life, because we respect the trauma you are experiencing. PuroClean of Cleveland, TN can be counted on to respond to your Cleveland, TN water damage emergency with urgency and sensitivity 24 hours a day, 7 days a week, and to act with professional speed and care to salvage your home or property.

We keep you and your insurance provider informed about our progress throughout the entire process. Our certified techs will use advanced equipment to precisely gauge the extent of your damage and will restore all areas with both visible and hidden water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Cleveland, TN

The Water Removal Process:

  • Our certified technicians will first remove damaged material, regardless of whether it will be trashed or restored. Materials included are drywall, fragile wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more.
  • Next, specialized equipment like dehumidifiers and air movers are normally used during the drying process. When the affected items and structure are removed, we start drying and sanitizing the water damaged areas.
  • All areas affected by mold are then addressed and the mold is abated and areas sanitized thoroughly and expeditiously to eliminate the spread of the mold.

Cleveland, TN Emergency Water Extraction

Qualified specialists will start by removing all standing water from your premises. We strategically place commercial grade water removal machines to remove the water as quickly as possible.

  • The first step consists of immediate water removal with our advanced water pumps. Once the water has been extracted, all affected belongings and structures will be removed and stored or discarded.
  • Once completed, the equipment will be removed and the water will be disposed of off-site by PuroClean’s professionals.

Dehumidification & Drying

Once all areas requiring this process have been identified, the areas are isolated and prepped for drying and dehumidification.

  1. This procedure calls for all belongings to be removed to thoroughly complete the water removal.
  2. A PuroClean technician will assess the marked off premises and choose locations for the powerful fans. Areas of the home or business that have the most moisture and trapped water will be the key focus, to pull out trapped water. Remember, these industrial fans are quite loud.
  3. These powerful fans suck the water out into the air and out of your property. The water that was removed is disposed of professionally by our technicians at a different location.
  4. Only after monitoring the humidity, and confirming that the levels have returned to normal, your items will be returned to their original location.

Carpet Damage Restoration

Restoring your carpet and returning it to the original state is Puroclean of Cleveland, TN’s carpet restoration process.

  1. Finding the source of the water damage is our first step, and deciding if your carpet is salvageable or not.
  2. If it’s determined that the carpet is salvageable, any additional water is removed through water extraction.
  3. Then, commercial grade air-moving fans are used to remove the moisture from the carpet to prevent any mold growth.
  4. Puroclean technicians, during this process, will make sure to keep you and your insurance provider updated on what’s happening with the progress.
  5. Once the carpet is fully dry, all our equipment will be removed from the area, and all your belongings will be put back where they were.

Cleaning, Deodorizing and Spot Removal of Carpet

Water damaged carpet can form mildew, and this mildew often creates odors that spread throughout the affected area and throughout your home or office. PuroClean can properly eliminate the odors through our proven process of cleaning, deodorizing and spot removal where needed.

  • This process begins by our certified techs performing a complete inspection and carpet vacuuming.
  • A technician will then remove the furniture required to work on the carpets.
  • If necessary, a pet odor and spot removal will be performed during this time.
  • Additionally, a textile and fiber protectant is available that will protect and prolong the value of your carpet.

Our Mold Removal Process

Contacting Puroclean and getting a professional to your water affected areas as soon as possible can help us measure the damage and be more effective on mold removal. The full restoration of your property and full removal of mold is our main focus. Following is a summary of the strict process we follow.

  • The first thing we do is perform a mold assessment, carefully examining your home for signs of mold. Then we will conduct our full mold removal, this is where we thoroughly remove the mold from the site.
  • Once all the mold is removed, we deodorize the site. Deodorization includes cleaning and disinfecting the structure, fixtures, and content.
  • We then use HEPA air filtration and vacuuming equipment to evaporate water and eliminate moisture.

PuroClean’s Dos and Don’ts of Water Damage in Cleveland, TN

Mitigating or restoring water damage in Cleveland, TN is one of our primary goals. However, our top priority is the safety of all parties involved in our process, technicians and customers alike. Follow these tips to reduce setback chances due to roof leaks, faulty plumbing and AC, rains, floods, etc.

What You Should Do:

  • Shut off the main water supply: Turn off your home’s water supply. You may also need to call a plumber for repairs.
  • Use Caution: Watch your step, as floors may be slippery. Also, watch for trip and fall hazards as well as for any exposed electrical wires.
  • Water removal: Mop as much water as possible. In cool weather, open windows to help speed up the drying process and in hot weather, only if it’s safe to do so, put your A/C on.
  • Upholstery should be propped up: All loose cushions and upholstered furniture should be propped up in a dry place.
  • Manage Area Rugs and Obstacles: Remove rugs and pick up any items that may be sitting on the floor.
  • Dry Storage Containers: Storage containers like wet suitcases and storage boxes should be opened and dried in the sunlight if at all possible.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be relocated to a safe, dry place.
  • Dry Clothing: Immediately dry all garments. Hang leather and fur goods to dry at room temperature.
  • Furniture Protection: Put tinfoil or some sort of plastic under all furniture legs that are touching wet carpets. Open any drawers and cabinet doors to dry out interiors (but don’t force them open).
  • Call PuroClean Immediately: Call PuroClean of Cleveland, TN. Our certified technicians are highly skilled in Cleveland, TN water damage repair.

What You Should Not Do:

  • Do not operate a vacuum cleaner: DON’T USE your basic household vacuum cleaner. You can use a wet vac or wet/dry vac that is designed to handle water cleanup.
  • Do not touch electrical outlets: Leave cords alone. If it’s plugged in, leave it and if isn’t plugged in, leave it. Don’t touch electrical cords at all.
  • Do not use electrical appliances: DO NOT touch or run any electrical appliances, such as: TVs, computers, radios, fans, or anything that may be hooked to electric power – and ESPECIALLY while you are standing on any wet floor, regardless of the material.
  • DON’T USE YOUR HEAT: The cooler you can keep your affected area, the better. Warmer temperatures promote mold growth.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Cleveland, TN are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (423)790-3500.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (423)790-3500 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

They are great! Loved them helping Belk with our fire damage clean up.” - Myua P. "Charles and Harrison Atkins are heroes! Our church recently experienced damages due to flooding. The flood was not [...]

CARRIE C.

If you ever need any of PuroClean services, you will not be disappointed with their service. Great job and highly recommend! Thank God for sending us a company with integrity and compassion to help us [...]

SHARRON Q.

FAQ

Does homeowner’s insurance cover water damage from ice dams?

[VIDEO] Every Insurance policy is different. You should contact your broker/agent or your insurance company to determine the amount of coverage that you have.   [...]

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Do you get water out of carpet?

Yes - we have a system for removing water from carpets, but sometimes carpets and pads must be replaced after getting wet. [...]

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How can you protect hardwood floors from water damage?

Remove wet moist or damp items, wipe up spills, fix any plumbing leaks, control the humidity in your home, reinforce the sealant, when cleaning your floors make sure you dry [...]

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How can you prevent water damage on the roof?

Replace missing shingles, clean gutters, inspect vents, valleys, chimneys, pipes, skylights, etc. You should also check your attic ceiling and remove ice buildup during heavy snow. [...]

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How do you correctly repair water-damaged subfloor?

First you have to remove the damaged floor material, add the framing as needed, then measure, cut, and fasten new plywood. [...]

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