Water Damage Restoration in Lake Norman, & Cornelius, NC

Something as simple as a leaky faucet or as major as a burst pipe are often causes of significant water damage. Your local PuroClean in Lake Norman, & Cornelius, NC is dedicated to responding quickly to make sure that any water and moisture is removed from your home, regardless of the cause. Your home or business is in good hands and will be taken care of by our trained technicians. Our goal is to avoid additional damage and avoid the risk that mold will affect the structure or your belongings. Call us anytime at (704) 992-6046 – Don’t wait!

Trust PuroClean in Lake Norman, & Cornelius, NC for your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During our Process of Water Removal: The PuroClean in Lake Norman, & Cornelius, NC certified water damage professionals are there to ensure that the obvious and hidden water damaged areas of your property are restored – while giving special care to all of your belongings and property.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to additional damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective strategy as bleach does not kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a safe and clean condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: During the Lake Norman, & Cornelius, NC water damage repair process we will work with you and your insurance company to keep you both aware of what is happening, what to expect and what to do. It’s our goal at PuroClean in Lake Norman, & Cornelius, NC to be transparent, to ensure all parties involved stay fully aware of what is happening and are able to make decisions confidently.

It’s our goal to assist you with as much compassion and minimal interruption to your everyday routine, because we understand the trauma you are experiencing. PuroClean in Lake Norman, & Cornelius, NC can be counted on to respond to your Lake Norman, & Cornelius, NC water damage emergency with urgency and sensitivity 24 hours a day, 7 days a week, and to act with professional speed and kindness to salvage your home.

Our certified technicians use advanced equipment to accurately measure just how bad the water damage is and to thoroughly restore your property that has been affected by both visible and invisible water damage. We will continue to keep you and your insurance company updated on our progress during the process.

PuroClean Emergency Flood and Related Water Damage Repair Services in Lake Norman, & Cornelius, NC

Water Damage Assessments:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Lake Norman, & Cornelius, NC Emergency Water Extraction

We begin by extracting any standing water found in your home or business using high-grade equipment strategically placed to remove all water from the area.

• The first step consists of immediate water removal using our advanced pumping machines. Once the water is removed, all affected belongings and structures will be removed and stored or discarded.
• Once the water is fully removed from the premises, the equipment is removed, and the displaced water will be discarded at an environmentally safe location.

Drying and Dehumidification

Then our fucus is to identify, isolate and prep all areas that require drying and dehumidification.

1. Removal of belongings and upholstery are required to ensure that the process can be finished completely.
2. Our professionals will place industrial air movers, focusing on the most affected areas. The most highly affected areas will be the focus, and trapped water will be removed by the machines. These machines are very loud.
3. During the dehumidification process, the moisture is pulled into the air by air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. PuroClean technicians dispose of all the excess water in a different location.
4. To ensure that everything is being dried properly, your PuroClean technician will monitor moisture levels. Once moisture levels are back to normal, any removed items will be placed back to their original locations.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

Lake Norman, & Cornelius, NC Water Damage Do’s and Don’ts

Although the repair of water damage in Lake Norman, & Cornelius, NC is a high priority, the safety of our customers and technicians is our most important goal. The following tips will help lower risk of suffering setbacks due to a rain event, flood, roof leaks or faulty plumbing or AC units; regardless of whether you’re mitigating or restoring water damage.

To Do:

• Shut Off Water: Shut down the home’s water source and call a plumber for repairs.
• Be extra careful: Watch your step as floors may be wet and slick. Keep a lookout for obstacles and any exposed electrical wiring. USE CAUTION.
• Remove Excess Water: Mop up as much water as possible. In colder weather, open windows to speed drying; in hot weather, if safe, switch on your A/C.
• Prop Up Upholstery: Take out all loose cushions and prop up upholstered furniture.
• Eliminate obstacles – Remove rugs: Pick up wet rugs and remove all items that are sitting on the floor and could pose a treat when walking.
• Dry Storage Containers: Any storage containers such as wet suitcases and storage boxes should be opened and dried in the sunlight if at all possible.
• Protect Your Valuables: Paintings, artwork, and any other valuables should be relocated to a safe, dry place.
• Dry Clothing: Immediately dry all garments. Hang leather and fur goods to dry at room temperature.
• Furniture Protection: Put aluminum foil or some sort of plastic under all furniture legs that are touching wet carpets. Open drawers and cabinet doors to dry out interiors (but don’t force them open).
• Call PuroClean Immediately: Call PuroClean in Lake Norman, & Cornelius, NC. Our experienced technicians are highly skilled in Lake Norman, & Cornelius, NC water damage repair.

What You Should Not Do:

• Don’t operate a vacuum cleaner: DON’T USE your basic household vacuum cleaner. You may use a wet vac or wet/dry vac that is built to handle water.
• Don’t mess with electrical outlets: DO NOT unplug or plug any electrical cords or outlets and don’t touch anything that’s plugged in.
• Don’t use any devices or appliances: DON’T touch or run any electrical appliances, such as televisions, computers, radios, fans, or anything that is or may be hooked to electric power – and ESPECIALLY while standing on any wet floor, regardless of the material.
• Don’t let it get too warm: Try to keep wet areas as cool as possible as hot, moist areas stimulate mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean in Lake Norman, & Cornelius, NC are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (704) 992-6046.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (704) 992-6046 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.