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Frequently Asked Questions

About Property Restoration

Absolutely! Our specialized equipment is made to run continuously without overheating or causing safety problems. Remember, we position the equipment in a particular way to promote the drying process. So please don’t move it.
Please Don’t! The drying process requires running the equipment 24 hours a day for several days. Our equipment is designed for efficiency. That means, depending on the size of the loss, on average, the estimated cost to run this equipment can be as little as $1 to $2 per day. And because we know the noise might be problematic, for sleeping purposes or the quiet enjoyment of your home or office, we often suggest you call your insurance agent to see if your policy covers alternate living expenses or business continuity expenses.
Please Don’t! Because our technicians have set up the best conditions on your property for drying it efficiently, if you open windows during the drying process it causes problems. Depending on weather conditions, opening windows slows down the drying progress. So, the best rule of thumb is to keep doors and windows closed, and don’t turn off air conditioning or heat without talking to us first.
If you hired us to handle your loss from start to finish, you don’t need to worry about finding a general contractor. We have a team of qualified, experienced professionals to do the reconstruction needed, or we use sub-contractors as a part of the restoration package.

“Coronavirus” is an umbrella term for many types of viruses. This group of viruses has been known for decades and can cause respiratory diseases in both people and animals. What has been most publicized lately is the 2019 Novel Coronavirus — COVID-19 (previously 2019-nCoV), which is a new strain. According to the World Health Organization, this strain had not been previously identified in humans.

If you feel that your home or office has been impacted by the COVID-19 or any other virus or infection, contact your local PuroClean professionals. Our team uses the PuroClean RapidDefense™ Program system to provide deep mitigation cleaning in areas compromised by a Coronavirus or Influenza outbreak. Using this process, the team at PuroClean will carefully contain the area and will minimize the risk of pathogens spreading using The Environmental Protection Agency-registered (EPA) hospital grade products. If there are any lingering odors, our trained technicians will deodorize the area and return your property back to its pre-loss condition with empathy and care.

Cleaning and disinfecting frequently touched objects and surfaces are the recommended actions to help prevent the spread of respiratory diseases, like Coronavirus. Since any surface can be re-contaminated after cleaning, and because the Coronavirus is also spread person-to-person, PuroClean’s services are not guaranteed to prevent the spread of Coronavirus. Visit the Center for Disease Control and Prevention website for more information regarding Coronavirus, its spread, and prevention.

There is currently no evidence that household pets can be infected with or transmit the Coronavirus.  However, the CDC recommends having limited contact with household pets and other animals until more information is known about the virus.

Therefore, to protect other people and yourself, the CDC recommends that you restrict contact with pets if you are sick with COVID-19, just as you would restrict your contact with other people.

For now, pet owners in the U.S. don’t need to do anything other than follow normal health precautions such as washing their hands with soap and water after contact with any animal. To reduce the spread of germs, you may consider wiping your pet’s paws when they come in and out of the house with a paw cleaner and paw wipes. Clean and disinfect frequently touched objects and surfaces.

Based on the guidelines of the Centers for Disease Control and Prevention (CDC), our technicians will provide intensified cleaning of visibly dirty surfaces, high touch-points, and any other areas that may have been impacted by the virus. This process includes the use of EPA-registered hospital-grade disinfectants for the cleaning of COVID-19 (Coronavirus) contamination and other viral respiratory illnesses in commercial, institutional, and home environments to help in reducing the risk to your family and your pets.

Cleaning and disinfecting frequently touched objects and surfaces are the recommended actions to help prevent the spread of respiratory diseases, like Coronavirus. Since any surface can be re-contaminated after cleaning, and because the Coronavirus is also spread person-to-person, PuroClean’s services are not guaranteed to prevent the spread of Coronavirus. Visit the Centers for Disease Control and Prevention for more information regarding Coronavirus, its spread, and prevention.

Property damage restoration is the process of repairing and restoring a
property after it has been affected by property damage, such as water, fire,
mold, or biohazard. The goal is to mitigate further damage and clean and
restore the property to its pre-loss condition as quickly and efficiently as
possible.

Yes! Even minor property damage can lead to long-term issues like structural damage and reduced property value. Professional restorers, like PuroClean Franchise Owners and their teams, are licensed, trained, and trusted to handle property restoration for both residential and commercial properties. They are equipped to mitigate damage from everyday events such as water, fire, mold, and biohazards, as well as severe damage from weather emergencies. Hiring a professional restoration company ensures effective, long-lasting results, preventing further complications and minimizing disruption to your property. Attempting DIY repairs or relying on small-scale contractors can lead to hidden damage and future complications, often without proper insurance coverage.

These terms are often used interchangeable, but actually each refers to a different stage of the recovery process. Mitigation aims to reduce or prevent further damage, such as extracting water or stopping fire spread. Remediation focuses on removing contaminants or hazards (like mold or asbestos) to ensure the safety of the environment. Restoration involves repairing and rebuilding the property to return it to its pre-damaged condition. Each process plays a vital role in bringing a property back to its original state, ensuring safety, and minimizing future damage.

The cost of property damage restoration varies widely based on factors such as the type and extent of damage, the size of the property, and the required services. PuroClean of Central Denver utilizes industry-standard pricing systems to ensure consistency and fairness across the company’s network of franchises, helping determine accurate pricing for property restoration services. According to a Forbes Home report, “the average cost of water damage restoration is between $1,300 and $5,600. It’s not a cheap service, but it’s critical in many situations.” Forbes Home also notes that the “national average of fire damage repair for a house is $12,900… minor fire emergency restoration in part of your home can cost as little as $1,200 while whole-home repairs that include kitchen restoration or roof replacement cost up to $72,300.” Insurance coverage plays a significant role in how much a property owner ultimately pays, as many policies may cover part or all of the restoration costs depending on the type of damage. For an accurate estimate, it’s best to consult a restoration professional like PuroClean of Central Denver.

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PuroClean of Central Denver
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PuroClean of Central Denver

(303) 993-1313

1270 W Cedar Ave, Denver, CO 80223

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