After a leak PuroClean came out to mitigate the water damage. Will Ellenburg and Jaylynn Bradford arrived on time. They were courteous, professional and thorough. Most of all they were clearly there to make us satisfied and informed. It was everything I could have asked for.
Charles childers
November 21, 2024
Amazing customer service! I suspected black mold in my shower and called PuroClean yesterday. First of all, PuroClean actually answered the phone and talked to me — no automated phone rotary or voicemail! The office person was extremely knowledgeable, and a mold inspector came to my home today. I anticipated the worst, but the inspection determined I did not have mold and also no identified leaks. This is an honest, reputable company (that is also on the Greenfield Chamber of Commerce's web site). They could have told me I had mold as I was prepared for the worst, but the inspector explained everything to me, including the tests he performed, and said I did not have any mold issues. What a great company and outstanding customer service! I highly recommend them, and if I am ever in need of restoration services, I will definitely call them again! Truly a cut above the vast majority of service companies.
Layne Maloney
November 12, 2024