PuroClean Disaster Restoration

24/7 Emergency Response (317)467-4436

Property Damage Restoration is More than a Technical Problem

The whole Indiana based PuroClean team understands that water, fire, mold, trauma, crime scene, suicide or biohazard property damage presents an unexpected and stressful disruption to our daily lives. Our role is beyond just repairing the property – it’s also repairing lives.
Our customers appreciate a compassionate, discreet, predictable, and systematic recovery process, with our team promptly answering questions and giving consistent updates on progress towards normalcy. Customers just call us at (317)467-4436 or email us at info@purocleanindy.com.

A Systematic Property Damage Restoration Approach.
One of the things that sets us apart from other restoration companies is how we are customer-focused. When a customer calls, they will speak to our Customer Advocate, who will walk them through every step of the process and remain as a resource for any questions along the way. She will even call and check in while work is being done. Our Customer Advocate has an extensive insurance background, which she now puts to use in helping our customers navigate through the insurance claims process. Our skilled technicians work hard to provide our “WOW Service” while restoring the property loss. We want to alleviate the stress, worry, and inconvenience of a property damage emergency. We’re available 24/7/365 to help.

At our PuroClean office, we understand there are many restoration companies in our area. Our goal is to set ourselves apart with an excellent customer service experience. We go the extra mile to keep the customer informed and put their homes and lives back together quickly, easily, and with compassion. One of the largest jobs we have done was for our local school corporation. The large structure sustained major water damage when a storm hit as the roof was being replaced. The structure had to be dried and gutted in a very tight timeline so the school could accommodate children in the new school year. However, large or small, we believe that all of our jobs are important. Whether we are assisting a homeowner in doing their own work or working through a large commercial loss, our goal is to help the people and businesses in our community.

Helping Property Managers Serve Residents

As the restoration provider of choice for property managers throughout the country, we know first hand the challenges you face when property damage occurs. We understand the importance of finding a restoration provider that combines responsiveness, professional expertise, value, and compassion — every time.

As your restoration partner, we are committed to building a lasting relationship that ensures property owner and tenant satisfaction while keeping costs down and minimizing liabilities.

PuroClean Minimizes Restoration Costs

Through our responsiveness, skill in the science of drying, mitigation techniques, and our availability to tackle a problem at any hour, further damage is prevented. Tenants get back on track quickly, minimizing offsite housing costs and further inconvenience.

  • We will reduce liability risks. We identify potential hazards that could lead to future damage and address them or notify you as appropriate.
  • We’ll improve tenant/property owner satisfaction. At the end of every job, we conduct third-party customer evaluations to ensure the highest level of satisfaction.
  • We build lasting relationships with our clients. We provide a one-year guarantee on our workmanship and materials.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

They did an excellent job while being upfront and honest.

STEVE & LESLEY A.

Employees were very professional, organized and responsive to any concerns. Also, found rare coins and immediately gave them to us.

NANCY A.

Jeff is the best. Only classes I attend.

LAURA H., STATE FARM INSURANCE

FAQ

Is it okay to leave the equipment running all the time?

Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process.

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Will my homeowners insurance cover water damage?

[VIDEO] Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts).

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Can I turn the equipment off at night to save money or to reduce noise?

It is important that you NOT turn the equipment off. The drying process is most effective and most efficient when

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What causes water damage?

Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions,

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How do you prepare for claims adjuster water-damage home visit?

Contact your insurance agent and/or adjuster and they will tell you everything you need to have ready to ensure the

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