PuroClean Commercial Sales Class attendees posing in front of a company backdrop.

Skills and Sales: A Roundup of the Commercial Sales Class 2.0 in Houston

In early April, our team participated in the second installment of the Commercial Sales Seminar Class. Held in our vibrant city of Houston, the event provided an enriching experience. We gained valuable insights and honed our knowledge to tackle challenges in commercial sales endeavors confidently.

The Featured Presenters

The seminar was spearheaded by several key PuroClean figures, notably Sherri Spohn, Director of Sales and Franchise Growth, and senior executives such as George Hernandez, Senior Vice President of Operations for Commercial Large Loss, and Rob Drexler, Vice President of Operations—Commercial Storm. Our owners, 2023 Franchisee of the Year winners Nilo Quiroz and John Villon, presided over hosting duties.

Nilo Quiroz is working with PuroClean members in an interactive workshop during the Commercial Sales class.
John Villon and Nilo Quiroz pose in front of a PuroClean backdrop for the Commercial Sales Class 2.0 after-party.

The two-day workshop was hosted by Nilo Quiroz (depicted in the first picture, center left) and John Villon (shown in the right image, center left).

Commercial Sales Class 2.0 Takeaways

The seminar included a training session at the Hispanic Culture Institute and a hands-on exercise at our warehouse. The interactive portion included role-playing activities, breakout sessions, simulated scenarios, and more. When the seminar concluded, each team had to lead a professional presentation, showcasing their newly acquired skills.

Throughout the seminar, our team gleaned the following insights:

  1. How to implement commercial terminology to improve client communication
  2.  The purpose and significance of a Master Service Agreement (MSA)
  3.  The importance of an Emergency Management Plan (EMP)
  4.  Ways to deliver value to clients with engaging Continuing Education (CE) courses

Following the immersive two-day seminar, our team departed with increased confidence in both effective business development strategies and communication techniques.

John Villon of PuroClean Houston/Sugar Land/Province discussing sales techniques with team members.

The workshop featured interactive role-playing activities, simulated scenarios, and theory seminars.

The After-Party: Networking and Building Up a Community

When the learning finished, it was time to celebrate! Everyone had an enjoyable PuroClean Chill & Grill dinner, graciously hosted by John and Nilo at our new facility. Attendees enjoyed delicious fajitas and cocktails while a lively mariachi band added to the festive ambiance. We relished networking with a vibrant community of commercial sales and property restoration experts.

Great job to everyone for expanding your PuroClean horizons and taking the initiative to stay ahead of the sales game!

A mariachi band played during the fiesta after a successful weekend.
PuroClean members celebrate with some mariachi music after a successful workshop.
PuroClean team members pose in front of an archway of balloons.
The workshop weekend concluded with a fiesta that had fajitas, cocktails, and mariachi music.

The successful seminar concluded with a fiesta consisting of fajitas, cocktails, and mariachi music.

A Brighter Future for PuroClean of Central Southwest Houston

The Commercial Sales Class 2.0 was a great success. We gained valuable insights on how to increase our commercial sales success and deliver excellent service to clients. At PuroClean of Central Southwest Houston, we are dedicated to providing top-tier property restoration services to both commercial and residential clients. If you are in need of fire, water, or mold damage restoration services, please don’t hesitate to contact us today at (832) 856-5900.

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