Behind the Scenes with Joshua: A Day in the Life of an Estimating Manager

Ensuring precise and reliable restoration estimates isn’t just part of my job—it’s my commitment to the people I serve. I’m Joshua, the Estimating Manager here at PuroClean, and I’m dedicated to guiding homeowners through the often-complex process of mitigation and reconstruction.

I began my journey as a mitigation technician, working hands-on in the field. Those experiences taught me not only the technical skills needed for restoration but also the importance of empathy and clear communication during challenging times. Today, I bring that same care and expertise to every estimate I create, helping homeowners navigate their restoration journey with confidence and peace of mind.

The Procedure for Estimating and Scope of Work Determination

Creating accurate estimates at PuroClean is both an art and a science, and I rely on a blend of advanced tools and expert judgment to get it right every time. At the heart of our process is Xactimate, a powerful software that allows my team and me to develop detailed cost analyses based on the damage we assess. Here’s a glimpse into how it all comes together:

Tech-Driven Scoping
Our process begins on-site, where a mitigation technician carefully examines the affected area. Whether removing water-damaged drywall or replacing a warped floor, every detail is documented to ensure nothing is overlooked.

Data Entry and Precision
Using Xactimate, we input the scope of work, itemizing tasks and materials to generate a clear and comprehensive estimate. It’s not just about numbers—it’s about creating a roadmap for the restoration process.

Insurance Review
Once the estimate is complete, we send it to the insurance company for review. This ensures everyone is on the same page and work can move forward with confidence and clarity.

For reconstruction estimates, I sometimes rely on tools like DocuScan to analyze completed mitigation work. Whether through on-site evaluations or software, my goal is always to determine exactly what’s needed to restore the property to its original condition.

At the end of the day, it’s about precision, collaboration, and helping homeowners move forward with peace of mind.

Mitigation vs. Reconstruction: A Breakdown for Estimating

Mitigation and reconstruction might sound similar, but they play very different roles in the restoration process. As someone who’s worked in both phases, I’ve seen firsthand how they complement each other to bring a property back to life.

Mitigation
This is all about damage control—stopping further harm in its tracks. When assessing a property during mitigation, I focus on what needs immediate attention. Whether removing wet carpets or tearing out compromised drywall, the goal is to stabilize the situation and prevent things from worsening.

Reconstruction
Once mitigation is complete, the focus shifts to rebuilding. This is where we restore the property to its original condition, step by step. As I work on reconstruction estimates, I identify what’s missing—baseboards, drywall, paint—and determine what’s needed to create a safe and functional space again.

As the Federal Emergency Management Agency points out, it’s incredible to think that even one inch of water can cause up to $25,000 in damage. That’s why accurate estimating and timely mitigation are so critical. Balancing these two phases requires precision and a clear plan, and I take pride in helping homeowners experience a seamless and stress-free restoration journey.

An Estimating Manager’s Key Responsibilities

As the Estimating Manager, I take pride in overseeing some of the most critical parts of PuroClean’s operations. My role allows me to combine my technical expertise with leadership skills to make sure every project runs smoothly and every client feels supported. Here’s how I approach it:

• Ensuring Accuracy
  I’m committed to ensuring every estimate meets PuroClean’s high standards and aligns with our clients’ needs. It’s not just about numbers—it’s about creating a clear and trustworthy plan for moving forward.
• Client Communication
  From the first inquiry to project updates, I work closely with homeowners to provide clarity and reassurance. I know how overwhelming restoration can feel, so I prioritize guiding clients through the process with compassion and care.
• Team Coordination
  A strong team is key to getting things done right. I focus on distributing tasks, setting clear goals, and keeping everyone on track to meet deadlines efficiently and effectively.

Every day, I’m reminded of the importance of what we do—restoring properties and helping people rebuild their lives. It’s a responsibility I’m proud to carry.

What Clients Should Know About the Estimation Process

Restoration estimates are more than just numbers—they’re a detailed roadmap to recovery. Here’s what I want potential clients to know about the process:

• The Client Comes First
  Customer care is always at the heart of what we do. My team and I go above and beyond to address every aspect of your restoration needs, ensuring the process is seamless and transparent. From our first conversation to the final touches, we’re committed to clear communication and attention to detail to help ease the stress of unexpected property damage.
• Approval Takes Time
  I understand the urgency homeowners feel when dealing with water or fire damage. However, the estimation process involves several important steps. After we prepare a detailed estimate using advanced tools like Xactimate, it must go to the insurance provider for review. This process can take one to two weeks, but it ensures accuracy and avoids delays caused by discrepancies.
• Collaboration for Success
  Throughout the entire process, we prioritize open communication with both you and your insurance company. I make sure all parties are aligned, providing updates and answering any questions along the way. This collaborative approach ensures you feel confident and supported, knowing your property is in expert hands.

Helping clients navigate their restoration journey with care and precision is what drives me every day. Together, we’ll get your property—and your life—back on track.

Why Expertise Matters

My journey from technician to Estimating Manager has taught me the importance of hands-on experience. Working directly in mitigation and reconstruction gave me a deep understanding of the practical challenges homeowners face, which now helps me create accurate estimates and confidently manage projects from start to finish.

Balancing my role at PuroClean with being a young father has shaped who I am, both personally and professionally. It’s taught me the value of reliability, dedication, and a strong work ethic—qualities I bring to every project and every client interaction.

This combination of technical expertise and personal commitment drives me daily. I’m proud to be part of the PuroClean team, helping families and businesses rebuild when they need it most.

PuroClean of Central Southwest Houston is A Restoration Company You Can Rely On

Restoring a property after damage is a collaborative process involving technicians, estimators, and insurance providers. With experts like Joshua at the helm, PuroClean of Central Southwest Houston ensures that every detail, from the initial assessment to the final reconstruction, is handled with care and precision.

Whether you’re facing water damage, fire damage, or other restoration needs, trust PuroClean of Central Southwest Houston to guide you every step of the way. To get started, call us today at (832) 856-5900.