24/7 Emergency Response (832) 918-3938

Trust PuroClean of West Houston for your Water Damage Repair Needs

Poorly draining clay soils, proximity to the coast, and the flat topography have led to immense water damage issues in Houston. Other everyday issues can result from a leaky water heater or overflowing dishwasher.  Whatever the cause, large or small, PuroClean of West Houston is ready to remove standing water and moisture from your property, providing full water damage repair services. Our IICRC certified technicians are well-trained and cared for, ready to restore your property in West Houston, River Oaks, Post Oak, Midtown, Uptown, Piney Point Village, West University, Bellaire and Washington Avenue. Our goal is to prevent further damage and avoid the risk that mold will affect the structure or your belongings. Don’t wait to call us any time of the day or night, at (832)776-8880.

QuickDry System™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying, and to help ensure that your water-damaged property is restored.

Ongoing Communication

Throughout the water damage repair process, we will ensure that you and your insurance provider understand what is happening with thorough documentation and photos. We, at PuroClean of West Houston, want everyone to be fully aware and confident in making decisions. 
You can trust PuroClean of West Houston to respond with a sense of urgency to your water damage incident 24 hours a day, seven days a week, and to salvage your property professionally. 

Water Removal Process in West Houston

PuroClean of West Houston’s IICRC certified technicians respectfully care for your property and belongings while ensuring water damage, both visible and invisible, is restored. 

Mold/Odor Removal Process

Mold damage is an issue that bleach cannot solve. Our IICRC certified technicians will sanitize the mold-infected structure. Through the use of our HEPA Air Filters and HEPA vacuums, we will remove contaminants that are at risk of becoming airborne. This way, your property will be at its cleanest and safest state.
The odor resulting from mold damage can permeate an area and be difficult to remove. Fortunately, with our state-of-the-science equipment, we will restore your home or business to its pre-loss condition.

You can trust PuroClean of West Houston to respond to your water damage incident with urgency and sensitivity, 24 hours a day, 7 days a week, and to salvage your property professionally. We understand the trauma you and your family are experiencing, and we will assist you with compassion and do water damage restoration with minimal disruption to your daily life. 

Our IICRC certified technicians use state-of-the-science equipment to measure the extent of the water damage accurately and to thoroughly restore your property that has been affected by both visible and invisible water damage. We will keep you and your insurance agent updated on our progress every step of the way.

Urgency and sensitivity

Recognizing that water damage causes a devastating setback to families or businesses, our Paramedics of Property Damage™ respond with urgency and sensitivity 24 hours a day, seven days a week to professionally salvage your property. We understand the trauma you are facing so we rescue your property with compassion and minimal disruption to your daily life. ..

Detailed and Accurate Assessments

Our professionals identify the full extent of water damage, both visible and unseen, by using sensors such as moisture detectors and hygrometers. Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do.

PuroClean Emergency Flood and Related Water Damage Restoration Services

The Water Removal Process

  1. First, our technicians will remove damaged materials and either restore or discard them. These materials may include baseboards, insulation, furniture, upholstery, carpeting, carpet padding, fragile wood, drywall, and more. 
  2. After removing the damaged items, we begin drying out the water and disinfecting the affected areas. Specialized tools like air movers and dehumidifiers are typically used in the drying process. 
  3. Our technicians will then handle mold damage. Mold-infected surfaces will be disinfected and restored as quickly as possible to prevent it from spreading.

Emergency Water Extraction

We begin by extracting any standing water found in your home or business using high-grade equipment, strategically placed to remove water from the area.

  1. The first step requires immediate water removal through our advanced pumping machines. Once the water has been extracted, all affected belongings and structures will be removed and stored or discarded.
  2. Once completed, the equipment will be removed, and the water will be discarded elsewhere by PuroClean’s technicians.

Drying & Dehumidification

Once all areas requiring this process have been identified, the areas are isolated and prepped for drying and dehumidification. 

  1. Removal of belongings and upholstery will be necessary to ensure that the process can be thoroughly completed.
  2. When ready, the PuroClean technician will place air moving machines around the isolated area. Keep in mind that these machines are loud. The fans will be focusing on areas of the house or business that contain moisture to pull out any trapped water. 
  3. Next, the water will be pulled into the air and the fans as they go through the dehumidification process. All of the water pulled out will be disposed of by the PuroClean of West Houston technician.
  4. To ensure that everything is drying, our technician will monitor moisture levels. Once moisture levels are normal, any removed items will be placed back to their original locations.

Carpet Restoration

Carpet restoration is the process that PuroClean of West Houston uses to take your damaged carpet and restore it to its previous condition.

  1. The first step is to find the source of the water damage as this determines whether or not your carpet is salvageable. 
  2. If the findings of step one show that the carpet is salvageable, any remaining water is removed through water extraction. 
  3. Then, high-grade air-moving fans will be used to remove the moisture from the carpet to prevent mold growth. 
  4. PuroClean of West Houston’s technicians will keep you and your insurance agent updated during the drying process.
  5. Once the carpet is dry, all equipment will be removed from the area, and all belongings will be put back into place.

Carpet Cleaning, Deodorization & Spot Removal

Any carpet that has been affected by water damage is subject to mildew being formed, which can cause an odor to spread not only in the affected room but throughout the entire home or office. Any such odors can be removed from your carpet with proper cleaning, deodorization, and/or spot removal.

  1. Our technician will begin with a complete inspection and vacuuming of your carpet. 
  2. Then, your furniture will be removed to repair your carpet.
  3. Should the need arise, a spot and pet odor treatment will be done.
  4. Available fiber or textile protection is also available, which will protect and prolong the value of your carpet.

Mold & Odor Removal

We at PuroClean of West Houston will tend to your mold damage and ensure your home or business is fully restored by following a strict process that involves the following. Please note that getting a professional on-site quickly to address water damage is essential to preventing mold growth.  

  1. We will start by performing a mold assessment by delicately inspecting your property for signs of mold. Then we’ll conduct full mold removal.
  2. After all the mold is removed, we will deodorize the site. Deodorization includes cleaning and sanitizing the structure, fixtures, and content.
  3. We will then use HEPA Air Filtration and HEPA Vacuuming equipment to evaporate water and eliminate moisture.

Water Damage Restoration Do’s and Don’ts

Repairing water damage is very important, but the safety of all parties is our number one priority. Whether mitigating or restoring water damage, the following tips will help reduce the risk of you suffering a setback due to a rain event, flood, faulty plumbing, leaking AC, or roof. 

What to do

  • Turn Water Off: Shut down your home’s water supply and call a plumber for repairs. 
  • Use Caution: Watch your step, as floors may be slippery. Also, watch for trip and fall hazards, as well as for exposed electrical wires.
  • Remove Water: Mop up as much water as possible. In cool weather, open windows to speed drying; in hot weather, if safe, switch on your A/C. 
  • Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture. 
  • Manage Area Rugs and Obstacles: Remove rugs and pick up any items that may be sitting on the floor. 
  • Dry Storage Containers: Open wet suitcases and storage boxes; if possible, dry them in the sunlight. 
  • Protect Valuables: Move paintings and other artwork to a safe, dry place.
  • Dry Clothing: Immediately dry all garments. Hang fur and leather goods to dry at room temperature. 
  • Protect Furniture: Place aluminum foil or plastic under furniture legs on wet carpeting. Open, but do not force, drawers and cabinet doors to dry out interiors. 
  • Call PuroClean Immediately: Call PuroClean of West Houston at (832) 776-8880. Our trained technicians are highly skilled in water damage repair

What Not to Do

  • Don’t Use a Vacuum Cleaner: Only use a wet vacuum, which is equipped to handle water. DO NOT USE your regular household vacuum.
  • Don’t Operate Electrical Appliances: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while standing on wet carpets or floors, particularly concrete or tile floors. 
  • Don’t Touch Outlets or Plugs: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is already plugged in. 
  • Don’t Turn up the Heat: Keep interiors cool, as mold grows in heat and moisture.

Water Damage Repair FAQs

Below are questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?
We at PuroClean of West Houston are open 24 hours a day, seven days a week, and will respond to your call for service with a great sense of urgency. We restore your property as if it were our own and will ensure the property will be in a better state than it originally was. Call us now at (832) 776-8880.

What do I need to do to get a free estimate, or how much does it cost?
Call us now at (832) 776-8880 for a free estimate of our water damage restoration services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?
Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%

on water damage claim costs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean work van

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

How do you correctly repair water-damaged subfloor?

First you have to remove the damaged floor material, add the framing as needed, then measure, cut, and fasten new plywood. [...]

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What causes water damage?

Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflows, poor drainage, and [...]

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Why is my property monitored so often?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying process is proceeding properly. [...]

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Do I have to leave my home or close my business during the restoration?

That depends on the amount of damage. It there is extensive damage it will not be possible to occupy the structure. However, every situation is different! [...]

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Do you get water out of carpet?

Yes - we have a system for removing water from carpets, but sometimes carpets and pads must be replaced after getting wet. [...]

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