Water Damage Restoration in Memphis

Water damage is often caused by something minor, like a leaky faucet or something significant, like frozen and burst pipes. Your local PuroClean of Memphis, TN is dedicated to responding quickly to make sure that any water and moisture is removed from your home, regardless of the cause. Your home or business is in good hands and will be taken care of by our experienced technicians. Our goal is to avoid further damage and avoid the risk that mold will affect the structure or your belongings. Call us anytime at (901) 237-2040 – Don’t wait!

Trust PuroClean of Memphis, TN for your Water Damage Restoration

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

The Water Removal Process: The PuroClean of Memphis, TN has certified water removal technicians that will ensure the water damage that is both seen and hidden is restored, while making sure to care for your property and belongings.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to additional damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective method as bleach does not kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a safe and clean condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean of Memphis, TN strives to practice transparency in all its work in order to ensure all parties are aware and confident in making decisions. Throughout the Memphis, TN water damage repair process, we will ensure that you and your insurance provider understand what is happening, what to expect, and what you can do.

We respect the impact this has on you and your family and will assist you with compassion and minimal disruption to daily life. PuroClean of Memphis, TN can be counted on to quickly and carefully respond to your Memphis, TN water damage emergency 24/7 and to salvage your property as professionally as possible.

Our IICRC certified technicians accurately measure the extent of the water damage using the best and latest equipment and thoroughly restore damaged property by addressing both visible and invisible water damage. Throughout every step of the way we will keep you and your insurance company updated on our progress.

PuroClean Emergency Flood and Related Water Damage Repair Services in Memphis, TN

Water Damage Assessments:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Memphis, TN Emergency Water Extraction

To extract the standing water from your affected area, we start by using strategically placed specially designed water removing equipment that expeditiously eliminates the water.

• The first step consists of immediate water removal using our advanced pumping machines. Once the water has been extracted, all affected belongings and structures will be removed and stored or discarded.
• After the water is fully removed from your property, the equipment will be removed, and the displaced water will be disposed of at an environmentally safe location.

Drying and Dehumidification

Once all areas needing attention have been identified, the areas are marked off and prepped for drying and dehumidification.

1. Your belongings and upholstery need to be moved to ensure the process can be completely finished.
2. A PuroClean technician will assess the marked off premises and choose locations for air moving machines. Areas of the home or business that are affected with the most moisture and trapped water will be the key focus, to pull out trapped water. Remember, these machines are quite loud.
3. These air movers are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. The water that was removed is disposed of by technicians at a different location.
4. PuroClean technicians will put back any relocated items to their original location once moisture levels are normal. Our technicians monitor the humidity levels closely during this drying process to ensure proper drying is happening.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean Memphis, TN‘s Water Damage Dos and Don’ts

Mitigating or restoring water damage in Memphis, TN is one of our primary goals. However, our primary concern is the safety of all parties involved in our process, technicians and customers alike. Follow these tips to reduce setback chances due to roof leaks, faulty plumbing and AC, rains, floods, etc.

To Do:

• Shut off main water supply: Turn off your home’s water supply. You may also need to call a plumber for repairs.
• Use Caution: Due to wet floors, make sure to watch your step. Also, watch for trip and fall hazards as well as for exposed electrical wires.
• Remove Water: Mop up as much water as possible. In cool weather, open windows to speed the drying process; in hot weather, if safe, switch on your Air Conditioning.
• Prop Up Upholstery: Take out all loose cushions and prop up upholstered furniture.
• Deal with Area Rugs and Obstacles: Take out any area rugs and pick up any items that may be sitting on the floor.
• Dry Storage Containers: Please open and dry all of your wet storage containers, bins, or suitcases. If possible, have them dry in the sun.
• Protect Valuables: Move any paintings and other art to a safe, dry place.
• Dry Wet Clothing: Quickly dry all wet garments. Hang leather goods and furs to dry at room temperature.
• Protect Furniture: Place aluminum foil or plastic underneath furniture legs on wet carpeting. Open (but do not force) drawers and cabinet doors to dry out interiors.
• Call PuroClean Immediately: Call PuroClean of Memphis, TN. Our trained technicians are highly skilled in Memphis, TN water damage repair.

What You Should Not Do:

• Do not Use a Vacuum Cleaner: Only use a wet vacuum, which is produced to deal with water. DON’T USE your regular household vacuum cleaner.
• Don’t Touch Outlets or Plugs: DON’T PLUG OR UNPLUG any electrical appliances or touch anything that is plugged in already.
• DO NOT USE APPLIANCES: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while you are standing on wet floors or carpets, particularly concrete or tile floors.
• Don’t turn up the heat: keep interiors cool, as mold grows with heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Memphis, TN are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (901) 237-2040.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (901) 237-2040 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.