Why Choose PuroClean of Naperville

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Water damage can be caused by something minor, like a leaky faucet or something major, like frozen and burst pipes. Your local PuroClean of Naperville is dedicated to responding quickly to make sure that any water and moisture is removed from your home, regardless of the cause. Our trained technicians will conduct water damage restoration and take care of your home or business. Our goal is to prevent additional damage and avoid the risk that mold will affect the structure or your belongings. Don’t wait to call us anytime, at (630) 474-7876.

Trust PuroClean of Naperville for your Water Damage Restoration

PuroClean QuickDry System™: Here at Puroclean, we want to make sure that we are able to dry and restore as much of your water damaged property as we possibly can. Our QuickDry System™ uses psychrometric science – which is a proven way to properly manage dehumidification and the temperature that allows us to do just that.

During Our Water Removal Process: Our IICRC certified PuroClean of Naperville water damage restoration technicians ensure that the damage caused by water to your property – the damage that can be seen and is hidden, is restored, they do this while keeping a high level of care for your property and belongings.

Mold and Odor Removal: Puroclean’s IICRC certified techs sanitize any mold infected and/or damaged property. Our techs will then get rid of potential airborne contaminants, using our HEPA air filters and vacuums. Unfortunately, bleach cannot effectively get rid of mold problems, but our methods will return your property to a safe and clean place.

The odors caused by mold damage in Naperville can stay in an area and be challenging to remove. Thanks to our state-of-the-science equipment, we can return your home or business to a pre-loss state.

Ongoing Communication: We strive to be transparent so that all parties involved are fully informed and able to make crucial decisions. Throughout your water damage restoration in Aurora, we ensure that you and your insurance agent are fully informed on all areas of our work. We always let you know what to expect and what you can and can’t do as we go along.

We respect the impact this has on you and your family and will help you with both compassion and minimal disruption to daily life. PuroClean of Naperville can be trusted to quickly and carefully respond to your Naperville water damage emergency 24/7 and to salvage your property as professionally as possible.

The PuroClean certified techs accurately measure the extent of the water damage using state-of-the-science equipment and thoroughly restore damaged property by addressing both visible and invisible water damage. Every step of the way we will keep you and your insurance agent appraised on our progress.

PuroClean Emergency Flood and Related Water Damage Restoration Services in Naperville

Our Water Removal Process:

  • The initial thing our technicians will do is remove the damaged materials that will either be restored or discarded. These materials include baseboards, insulation, furniture, upholstery, carpeting, carpet padding, fragile wood, drywall, and more.
  • Next, we will begin drying and thoroughly cleaning the areas affected by water. Specialized air movers and humidifiers are used to speed up this process.
  • The mold affected areas are then focused on and are sanitized and restored in a timely manner to stop the mold from spreading.

Emergency Extraction of Water in Naperville

To extract the standing water from your home or business, we begin by using strategically located high-grade water removing equipment that quickly removes the water.

  • The first step calls for immediate water removal using our advanced pumping machines. Once the water has been extracted, all damaged items and materials will be removed and stored or discarded.
  • Upon completion, the equipment will be removed and the water will be discarded elsewhere by PuroClean’s technicians.

Drying and Dehumidification

Areas needing dried and dehumidified are marked, isolated, and prepped to undergo this process.

  1. To ensure this step can be completely performed, relocating items and upholstery will be necessary.
  2. When ready, the PuroClean professional will place air moving machines around the affected premises. Remember that these machines are loud. The fans will be concentrated on parts of the house or business that contain moisture to remove any trapped water.
  3. The water is pulled into the air by these powerful fans – Our technicians dispose of the water in a separate location.
  4. Only after monitoring humidity levels, and confirming the levels have returned to normal, your items and property will be returned to their original location.

Carpet Damage Restoration

Carpet restoration is the process that PuroClean takes to take your water damaged carpet and restore it to its previous state.

  1. Locating the water damaged areas and deciding whether your carpet is salvageable is the first step in our carpet restoration process.
  2. Any remaining water is removed from the carpet through water extraction. This happens if the carpet is salvageable.
  3. To prevent mold growth on the carpet, the next step is to use commercial fans to remove leftover moisture.
  4. During the drying process, PuroClean of Naperville’s technicians will keep you and your insurance broker updated on how things are going.
  5. Once the carpet is fully dry, all our equipment will be removed from the area, and all belongings will be put back where they were.

Carpet Cleaning, Carpet Deodorization and Spot Removal

Mildew often forms in the carpet that has been water damaged very easily. This mildew can then create odors that may spread beyond the damaged area to your entire home or business. Our process of cleaning, deodorizing and spot removal will safely and properly eliminate this odor.

  • This process will begin with our technicians performing a detailed inspection and carpet vacuuming.
  • After that, all your furniture will be removed to repair your carpet.
  • If needed, a pet odor and spot removal will be performed at this time.
  • Additionally, a fiber or textile protectant is available that will protect and prolong the value of your carpet.

PuroClean Mold Removal

PuroClean of Naperville will follow a strict process to eliminate the mold-damaged property and confirm that your home or business is fully restored. Keep in mind that contacting PuroClean of Naperville and getting a professional out to visit ASAP is important to preventing mold growth by assessing the water damage.

  • We’ll start by performing a mold assessment, carefully examining your property for signs of mold. After this we’ll complete our full mold removal, this is where we thoroughly remove the mold from the site.
  • The deodorization process follows the mold removal. Cleaning, sanitizing and deodorization are completed after all presence of mold is removed.
  • To be sure all water is completely removed from your premises and belongings, Our techs use state-of-the-science equipment such as HEPA air filters and vacuums.

Naperville Water Damage Do’s and Don’ts

Although the water damage restoration in Naperville is a high priority, the safety of our customers and technicians is our most important priority. The following tips will help lower the risk of suffering setbacks due to a rain event, flood, roof leaks or faulty plumbing or AC units; regardless of whether you are mitigating or restoring water damage.

What You Should Do:

  • Shut off the main water supply: Turn off your home’s water supply. You may need to call a plumber for repairs.
  • Be very careful: Watch your step as the flooring may be wet and slick. Keep an eye out for obstacles and any exposed wiring. USE CAUTION.
  • Remove Excess Water: Mop up as much water as possible. In cool weather, open windows to speed the drying process; in hot weather, if safe, switch on your Air Conditioning.
  • Prop Up Upholstery: Take out all loose cushions and prop up upholstered furniture.
  • Eliminate obstacles – Remove rugs: Pick up any wet rugs and take out any items that are sitting on the floor and/or in the main walkway area.
  • Dry Storage Containers: Any storage containers like wet suitcases and storage bins should be opened and dried in the sunlight if at all possible.
  • Protect Valuables: Relocate any paintings and other artwork to a safe, dry place.
  • Dry Wet Clothing: Quickly dry all wet clothes. Hang leather goods and furs to dry at room temperature.
  • Protect Your Furniture: Put aluminum foil or plastic wrap underneath furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out the inside.
  • Contact PuroClean ASAP: Call PuroClean of Naperville. Experienced technicians highly trained in Naperville water damage are waiting to come to you.

Do Not Do:

  • Do not operate a vacuum cleaner: DO NOT USE your basic household vacuum cleaner. You may use a wet vac or wet/dry vac that is designed to handle water.
  • Do not touch electrical outlets: Leave cords alone. If it is plugged in, leave it and if isn’t plugged in, leave it alone. Do not touch any cords at all.
  • Do Not Operate Any Electrical Appliances: DON’T TURN ON TVs, radios, computers, ceiling fans, or any electrical appliances while standing on wet carpets or floors, particularly concrete or tile floors.
  • Do Not turn up the heat: keep interiors cool, as mold grows in heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Naperville are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (630) 474-7876.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (630) 474-7876 for a free estimate of our water damage services.

Do homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

"The two words I did not check: Organized - they were as organized as possible due to the circumstance. Trustworthy - my impressions is that they are very trustworthy"

ARLENE K.

"Fantastic communication, on-time & helpful situation was taken care of by professional & friendly employees!"

MEGAN L.

FAQ

Do you clean water damaged furniture?

It depends on the material and how long it was wet. We can asses this for you during a visit. [...]

Do you get water out of carpet?

Yes - we have a system for removing water from carpets, but sometimes carpets and pads must be replaced after getting wet. [...]

Do you fix water damaged wood floors?

Yes - including subfloors, reconstruction and refinishing. The repairs needed depend on many factors. [...]

What causes water damage?

Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflows, poor drainage, and [...]

Why is water damage dangerous?

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and mold growth can [...]