Water Damage Restoration in Rockville, MD

Water damage is often caused by something minor, like a leaky faucet or something major, like frozen and burst pipes. Your local PuroClean in Rockville, MD is dedicated to responding quickly to make sure that any water and moisture is removed from your home, regardless of the cause. Your home or business is in good hands and will be taken care of by our experienced technicians. Our goal is to prevent additional damage and avoid the risk that mold will affect the structure or your belongings. Call us anytime at (800) 500-2399 – Don’t wait!

Trust PuroClean in Rockville, MD for your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During our Process of Water Removal: The PuroClean in Rockville, MD properly certified technicians are there to make sure that the obvious and hidden water damaged areas of your property are restored – while giving special care to all of your belongings and property.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective approach as bleach does not kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a safe and clean condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: During the Rockville, MD water damage repair process we will work with you and your insurance company to keep you both in the loop on what’s happening, what to expect and what to do. It is our mission at PuroClean in Rockville, MD to be transparent, to ensure all parties impacted stay fully aware of what’s taking place and are able to make decisions confidently.

Here at PuroClean in Rockville, MD, you can trust us to respond to Rockville, MD water damage emergencies with urgency and sensitivity 24 hours a day, 7 days a week. We always perform our work professionally and thoughtfully when salvaging your property. We always strive to serve you with as much compassion and as little disruption to your daily life. We respect and understand that this is a hard situation to be in.

We will consistently stay in contact with you and your insurance company through the entire process to make sure you are kept updated on the progress. State-of-the-science equipment is used by our IICRC certified technicians to accurately measure just how bad the water damage is and completely restore your property by removing visible and invisible water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Rockville, MD

The Water Damage Assessment:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Rockville, MD Emergency Water Extraction

We begin by strategically locating commercial water removal equipment in order to quickly rid your property of standing water.

• The first step calls for immediate water removal using our advanced pumping machines. Once the water is removed, all damaged items and materials will be removed and stored or discarded.
• Once completed, the equipment will be removed and the water will be discarded elsewhere by PuroClean’s employees.

Drying and Dehumidification

The next step is to identify, isolate and prep all areas that up for drying and dehumidification.

1. This process requires all belongings to be relocated to thoroughly complete the water removal.
2. A PuroClean technician will assess the marked off premises and choose locations for the powerful air movers. Areas of the home or business that are affected with the most moisture and trapped water will be the key focus, to pull out trapped water. Remember, these machines are quite loud.
3. Following this, the water will be pulled into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. All of the water pulled out is to be disposed of by the PuroClean professional in another location.
4. To make sure that everything is being dried properly, your PuroClean technician will monitor moisture levels. Once moisture levels are normal, any removed items will be placed back to their original locations.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Rockville, MD

Although the repair of water damage in Rockville, MD is a high priority, the safety of our customers and technicians is our most important priority. The following tips will help reduce risk of suffering setbacks due to a heavy rain, flood, roof leaks or faulty plumbing or AC units; regardless of whether you’re mitigating or restoring water damage.

What To Do:

• Shut off the main water supply: Turn off your home’s water supply. You may need to call a plumber for repairs.
• Be extra careful: Watch your step as flooring may be wet and slick. Keep an eye out for obstacles and any exposed electrical wiring. USE CAUTION.
• Water removal: Mop as much water as possible. In cool weather, open windows to speed up drying and in hot weather, only if it’s safe to do so, put on your A/C.
• Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture.
• Manage Area Rugs and Obstacles: Remove any area rugs and pick up any items that are sitting on the floor.
• Dry Storage Containers: Please open and dry all of your wet storage containers, bins, or suitcases. If possible, have them dry in the sun.
• Protect Your Valuables: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
• Dry Wet Clothing: Quickly dry all wet garments. Hang leather goods and furs to dry at room temperature.
• Protect Furniture: Put aluminum foil or plastic under furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out the inside.
• Call PuroClean Immediately: Call PuroClean in Rockville, MD. Our experienced technicians are highly skilled in Rockville, MD water damage repair.

Do Not Do:

• Don’t operate a vacuum cleaner: DO NOT USE your ordinary household vacuum cleaner. You may use a wet vac or wet/dry vac that is created to handle water.
• Don’t mess with electrical outlets: DO NOT unplug or plug any electrical cords or outlets and don’t touch anything that’s plugged in.
• DO NOT USE APPLIANCES: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while standing on wet carpets or floors, particularly tile or concrete floors.
• Don’t turn up the heat: keep interiors cool, as mold grows in heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean in Rockville, MD are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (800) 500-2399.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (800) 500-2399 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.