Water Damage Restoration in Detroit, MI

Water damage is often caused by something that seems minor, like a leaky faucet or something major, like frozen and burst pipes. Whatever the cause, large or small, PuroClean, is prepared to respond quickly and remove standing water and moisture from your property in or around Metro Detroit. Your home or business is in good hands and will be taken care of by our trained techs. It’s important to avoid the risk of mold damage. Our goal is to avoid additional damage. Call us anytime at (586) 697-8100 – Don’t wait!

Trust PuroClean for your Water Damage Remediation

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Water Removal Process: PuroClean’s IICRC certified technicians respectfully care for your property and belongings while ensuring water damage, both seen and unseen, is restored.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective approach as bleach does not kill the spores; it only bleaches them. PuroClean’s mission is to return your property to a clean and safe condition.

Odors are an indicator that something could still be wet. If something has a musty pungent odor, it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean strives to practice transparency in all its work to ensure that all parties are fully aware and confident in making decisions. Throughout the water damage repair process, we will ensure that both you and your insurance provider understand what is happening, what to expect, and what you can do.

We understand the impact this has on you and your family and will assist you with both compassion and minimal disruption to daily life. PuroClean can be trusted to respond 24/7/365 to your Metro Detroit water damage emergency quickly and carefully and to salvage your property as professionally as possible.

Our IICRC certified technicians use advanced equipment to accurately measure the extent of the water damage and to thoroughly restore your property that has been affected by both visible and invisible water damage. We will keep you and your insurance agent updated on our progress during the process.

PuroClean Emergency Flood and Related Water Damage Repair Services in Metro Detroit

Water Damage Assessments:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Extraction of Water in Metro Detroit

Qualified specialists will commence by removing all unwanted water from your premises. We strategically locate commercial grade water removal machines to remove unwanted water as quickly as possible.

• After the water has been removed, any affected areas and belongings are removed to be stored or discarded. This first step happens right away and is carried out using our advanced pumping machines. Our technicians start water removal immediately using our powerful commercial water pumping equipment. Upon the finishing of the water removal process, PuroClean will remove all damaged structures and/or belongings regardless of if you’re keeping or trashing them.
• The equipment is taken away upon completion and the PuroClean technicians will discard the water at another location.

Dehumidification and Drying

Once all areas needing attention have been identified, the areas are marked off and prepped for drying and dehumidification.

1. Your belongings and upholstery need to be moved to ensure the process can be completely executed.
2. A PuroClean professional will assess the isolated area and choose locations for the powerful air movers. Areas of the home or business that contain the most moisture and trapped water are our top concern, to pull out trapped water. Remember, these air movers are quite loud.
3. These powerful air movers are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. The water that was removed is disposed of by technicians at a different location.
4. Only after monitoring the humidity and confirming that the levels have returned to normal, your items will be returned to the original location.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soil and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

Metro Detroit Water Damage Do’s, and Don’ts

Mitigating and restoring water damage in Metro Detroit is one of our primary goals. However, our primary concern is the safety of all parties involved in our process, technicians, and customers alike. Follow these tips to reduce setback chances due to roof leaks, faulty plumbing and AC, rain, floods, etc.

What to Do:

• Turn Water Off: Shut off your home’s water source and call a plumber for repairs.
• Be extra careful: Watch your step as flooring may be slippery and wet. Keep an eye out for obstacles and any exposed wiring. USE CAUTION.
• Remove Water: Mop up as much water as possible. In colder weather, open windows to speed the drying process; in hot weather, if safe, switch on your A/C.
• Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
• Deal with Area Rugs and Obstacles: Remove any area rugs and pick up any items that are sitting on the floor.
• Dry Storage Containers: Open any wet suitcases and storage boxes; and, if possible, dry them in the sunlight.
• Protect Your Valuables: Paintings, artwork, and any other valuables should be relocated to a safe, dry place.
• Dry Wet Clothing: Quickly dry any damp garments. Hang leather goods and furs to dry at room temperature.
• Protect Your Furniture: Place tinfoil or plastic wrap underneath furniture legs on wet carpeting. Open (but do not force) drawers and cabinet doors to dry out interiors.
• Contact PuroClean ASAP: Call PuroClean of Metro Detroit. Experienced technicians highly trained in Metro Detroit water damage are waiting to come to you.

What Not to Do:

• Do not Use a Vacuum Cleaner: You can only use a wet vac, which is built to handle water. DO NOT USE your standard household vacuum cleaner.
• Do Not Touch Plugs or Outlets: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is already plugged in.
• Do not use any appliances: DO NOT touch or run any electrical appliances, such as televisions, computers, radios, fans, or anything that may be hooked to electric power – and ESPECIALLY while standing on any wet floor, regardless of the material.
• Do not let it get too warm: Try to keep wet areas as cool as possible as hot, moist areas stimulate mold growth.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

PuroClean is open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (586) 697-8100.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (586) 697-8100 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowner’s insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowner’s insurance policy will not cover water damage that results from a lack of maintenance.