Water Damage Restoration in Silver Spring

PuroClean of Silver Spring, MD takes pride in the ability to respond quickly to water damage problems and emergencies in Silver Spring, MD and surrounding areas. We respect that water damage can be caused by all kinds of events ranging from leaky faucets to something more significant like frozen or burst pipes. Your home is in good hands with our experienced and trained technicians. Our goal here at PuroClean of Silver Spring, MD is to prevent any further problems and avoid the risk of mold that could affect the structure of your home. Don’t hesitate to contact us anytime at (240) 650-3355.

Trust PuroClean of Silver Spring, MD for your Water Damage Restoration

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Water Removal Process: PuroClean of Silver Spring, MD‘s certified technicians respectfully care for your property and belongings while being sure that water damage, both seen and unseen, is restored.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective method as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a clean and safe condition.

Odors are an indicator that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: During the Silver Spring, MD water damage restoration process we will work with you and your insurance provider to keep you both up to speed on what’s happening, what to expect and what to do. It is our goal here at PuroClean of Silver Spring, MD to be transparent, to ensure all parties impacted stay fully aware of what’s happening and are able to make decisions confidently.

We respect the impact this has on you and your family and will assist you with both compassion and minimal disruption to daily life. PuroClean of Silver Spring, MD can be trusted to quickly and carefully respond to your Silver Spring, MD water damage restoration emergency 24/7 and to salvage your property as professionally as possible.

We will stay in touch with you and your insurance broker throughout the whole process to keep you updated on our progress. Our advanced cleaning equipment is used by our certified water damage restoration technicians to accurately measure just how bad the water damage is and completely restore your home by removing visible and invisible water damage.

PuroClean Emergency Flood and Related Water Mitigation Services in Silver Spring, MD

Water Damage Assessments:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination during the water damage restoration process. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Water Removal in Silver Spring, MD

Qualified specialists will commence by removing all unwanted water from your premises. We strategically locate commercial grade water removal machines to remove unwanted water as quickly as possible.

• The first step calls for immediate water removal using our advanced water pumps. Once the water is removed, all affected belongings and structures will be removed and stored or discarded.
• Once completed, the equipment will be removed and the water will be discarded elsewhere by PuroClean’s staff.

Drying & Dehumidification

Once all areas requiring this process have been identified, they are isolated and prepped for drying and dehumidification.

1. This process requires all belongings to be relocated to thoroughly complete the water removal.
2. Air moving machines will be placed strategically in the most affected areas. The areas that contain the most moisture will be the focus to pull out trapped water. Keep in mind, these machines are very loud.
3. These powerful air movers are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. The water removed is disposed of by technicians at a different location.
4. Only after monitoring humidity levels and confirming that the levels have returned to normal, your items and property will be returned to the original location.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Mitigation in Silver Spring, MD

Mitigating and water damage restoration in Silver Spring, MD is one of our primary goals. However, our top priority is the safety of all parties involved in our process, technicians and customers alike. Follow these tips to reduce setback chances due to roof leaks, faulty plumbing and AC, rains, floods, etc.

What To Do:

• Turn Water Off: Shut off the home’s water supply and call a plumber for repairs.
• Be Cautious: Watch your step, as floors may be slippery. Also, watch for trip and fall hazards and for exposed electrical wires.
• Remove Excess Water: Mop up as much water as possible. In cool weather, open windows to speed drying; in hot weather, if safe, switch on your A/C.
• Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
• Remove obstacles – Remove rugs: Pick up wet rugs and remove all items that are sitting on the floor and/or in the main walkway area.
• Dry Storage Containers: Storage containers like wet suitcases and storage bins should be opened and dried in the sunlight if at all possible.
• Protect Your Valuables during water damage restoration: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
• Dry Wet Clothing: Quickly dry all wet clothes. Hang leather goods and furs to dry at room temperature.
• Protect Furniture: Place aluminum foil or plastic underneath furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out the inside.
• Call PuroClean Immediately: Call PuroClean of Silver Spring, MD. Our trained techs are highly skilled in Silver Spring, MD water damage restoration.

What You Should Not Do:

• DO NOT VACUUM: You should not use a traditional household vacuum cleaner. Only use a wet vac, the type specifically created to deal with water.
• Do not touch electrical outlets: Leave cords alone. If it’s plugged in, leave it and if it’s not plugged in, leave it be. Don’t touch electrical cords at all.
• Do not use electrical appliances: DO NOT touch or operate any electrical appliances, such as televisions, computers, radios, fans, or anything that may be hooked to electric power – and ESPECIALLY while you are standing on any wet floor, regardless of the material.
• Do Not turn up the heat: keep interiors cool, as mold grows with heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean water damage restoration customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Silver Spring, MD are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (240) 650-3355.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (240) 650-3355 for a free estimate of our water mitigation services.

Does homeowners insurance cover flooding or water damage restoration? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.