Property Managers

Speak to a Business Development Specialist

(305) 907-7373

When Minutes Matter, We’re Your 24/7 Restoration Partner

When disasters strike, property management professionals need a trusted partner who can respond quickly, minimize disruption, and deliver results—day or night. PuroClean of Aventura, Davie, Downtown Miami and East Orlando is that partner. We are the go-to choice for property managers, real estate agents, hospitality providers, and luxury commercial management companies throughout South Florida. Our IICRC-certified team offers unparalleled service, rapid mobilization, and expert care for any emergency, including fire damage, water damage, mold, and biohazard cleanup.

Our Rapid Response Advantage

  • When emergencies happen, every minute matters. That’s why we’ve built our operations around speed, efficiency, and preparedness. Our Response Time standards guarantee a 15-minute call-back and on-site arrival within 2–3 hours, even on weekends and holidays, so property managers can act fast and limit damage.
  • For catastrophic events such as hurricanes, flooding, or other widespread disasters, we follow a proven, tiered approach outlined in our Large-Scale CAT Event procedures. This scalable system allows us to mobilize local teams, bring in statewide and regional support, and leverage our national network when needed.
  • In addition to speed, our success comes from having the right tools for the job. Our Capabilities include industrial-grade drying equipment, climate control units, desiccant dehumidifiers, and a fully stocked fleet ready for deployment. This ensures we can handle everything from small, contained losses to multi-building restoration projects without delays.
  • And for clients enrolled in our Customer Loyalty Program, priority dispatch ensures that their property is at the top of the list when resources are in high demand.

Why PuroClean of Aventura?

At PuroClean of Aventura, we combine the personalized attention of a locally owned business with the resources of a national network. Our clients value the fact that they have direct access to ownership, ensuring accountability, fast decision-making, and a true partnership in every restoration project.

We prioritize transparent, daily communication so property managers and stakeholders are always informed about progress, challenges, and next steps. Our real-time updates, supported by detailed job documentation, make collaboration seamless and stress-free.

Our commitment to quality is reflected in our “99% = 0” philosophy—anything less than 100% is unacceptable. This unwavering standard is one of the reasons our project portfolio includes some of South Florida’s most respected properties and large-scale commercial restoration successes.With a [licensed, certified, and insured team](LINK TO Commercial Success Stories POP-UP), we deliver expert solutions backed by IICRC training, safety compliance, and years of hands-on experience. Whether the loss is covered by insurance or paid out-of-pocket, we work with budget-conscious strategies to help our clients recover quickly without compromising quality.

What We Offer

PuroClean of Aventura provides a comprehensive range of property restoration services for commercial clients:

24/7/365 Emergency Response: Disasters don’t wait for convenient times, and neither do we. We’re always ready to respond to your needs.

Professionalism and Compassion: Our certified technicians understand the stress and emotional impact of property damage. We treat every client with empathy, ensuring your complete satisfaction.

Complete Restoration Services: From water extraction to fire and smoke restoration, mold remediation, and full reconstruction, we handle everything, so you don’t have to worry about managing multiple vendors.

Emergency Management Plan (EMP)

Our EMP helps property managers reduce risk, shorten downtime, and protect their tenants and assets before disaster strikes.

Your customized EMP includes:

  • Emergency action checklists
  • Utility shut-off maps and building access details
  • Key contact lists, including insurance and emergency services
  • Pre-approved work authorizations and Do-Not-Exceed limits

Annual reviews and updates to keep your plan current

Customer Loyalty Program (CLP)

Enjoy priority service, discounted pricing, and exclusive benefits with our CLP:

  • Free estimates
  • One-time $3,000 credit
  • 24/7 priority access for emergencies
  • Complimentary EMP
  • Pre-authorization for after-hours work

Continuous communication and insurance-ready documentation

Host a Hurricane Preparedness or CLP Lunch & Learn

Want to prepare your property team before the next storm season—or explore how our CLP can save you time and money? Invite us for a Lunch & Learn session at your property. We’ll bring valuable insights, real-world strategies, and the latest in disaster preparedness tools directly to your team—plus a complimentary review of your current emergency plan.

Contact us today to schedule your Lunch & Learn and get your property hurricane-ready.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Do you have an emergency plan?

You never know when a property emergency will happen, but with PuroClean’s Emergency Management Process or EMP, you can be ready when it’s presented to you.

An Emergency Management Process Will…

  • Help you create a detailed emergency preparation plan for you and your employees when there are unexpected damages to any of your properties.
  • Reduce liability risks. We identify potential hazards that could lead to future damage and address them or notify you as appropriate.
  • Get you back in business sooner. Having a plan and documentation in place saves time.
  • Improves tenant/property owner satisfaction. At the end of every job, we conduct third-party customer evaluation to ensure the highest level of satisfaction.

Be ready when it counts. This comprehensive plan will provide you with a detailed portfolio including:

  • An Emergency Action Checklist
  • You become a “preferred response” partner
  • Advanced Warning and Emergency Contact Sheet
  • Your personalized portfolio is built including pictures and many other details Power, Water, Gas and other utilities Shut-Off Locations
  • Primary Contact Information including insurance policies, important numbers
  • Pre-approved work authorization and NTE amounts so work doesn’t have to wait and less damage is assumed
  • Local contacts for Fire Department, Insurance Agents, Nearest Hospitals, Security & Power Companies and more.

We build lasting relationships with our clients and provide a one-year guarantee on our workmanship and materials.

Call (305) 907-7373

to speak to a business development specialist or email us at [email protected]

OR, request a sample emergency management process below.

Certified Priority Response

PuroClean’s Certified Priority Response (CPR) Program is designed to help you reduce claim costs and increase satisfaction by employing strict certification standards, clear protocols, and mutually agreed-upon scope pre-approvals.

Our goal is to provide 24/7 easy access, then respond quickly, efficiently, and cost-effectively, every time!

CPR Badge

The CPR Process

  • You can assign a loss electronically or through our National Call Center at 800-775-7876.
  • Every CPR-certified PuroClean office will make contact within 60 minutes or less of assignment notification.
  • A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of assignment notification.
  • A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection. All reports, readings and real-time data will be obtained through our PuroMetrix™ claims management system.
  • A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.

Priority Response

CPR with PuroClean of Aventura, Davie, Downtown Miami and East Orlando: Efficient Claims Management for Insurance Professionals

When it comes to property damage claims, efficiency and accuracy are crucial. PuroClean of Aventura, Davie, Downtown Miami and East Orlando employs the advanced Restoration Manager system as part of our Certified Priority Response (CPR) program. This comprehensive claims management system streamlines loss notice assignment, job data collection, and real-time reporting back to insurance companies, adjusters, and claims managers. It’s designed to ensure a seamless and effective response, providing the superior customer experience that PuroClean is known for.

How Does Our Priority Response Work?

It all starts with our National Call Center, reachable at 800-775-7876. The moment a notice of loss comes in, it’s entered into the Restoration Manager and immediately assigned to the closest CPR-certified PuroClean office. This office then takes charge of the job, utilizing the system to manage every aspect of the restoration process.

Restoration Manager enables PuroClean of Aventura, Davie, Downtown Miami and East Orlando to offer real-time data access to insurance clients. As our team collects job information both in the office and in the field, the system captures moisture readings and mapping, photos, job diary documentation, and digital customer signatures. This robust data collection and sharing system ensures that everyone involved in the claim process is kept up-to-date.

Key Benefits of PuroClean’s Certified Priority Response (CPR) Program

  • Real-Time Data Access: Insurance professionals can track job progress in real-time, allowing for quicker decision-making and more efficient claims processing.
  • Streamlined Communication: Restoration Manager keeps all parties informed, reducing miscommunication and delays.
  • Comprehensive Job Documentation: The system captures detailed job information, including moisture readings, mapping, photos, and job diaries, ensuring complete and accurate records.
  • Centralized Billing: Restoration Manager simplifies billing, making it easy to manage invoices for regional and national clients.

PuroClean of Aventura, Davie, Downtown Miami and East Orlando‘s Certified Priority Response (CPR) program is designed to help insurance professionals and property owners get back on track quickly after a disaster. Our team is committed to providing fast, efficient, and reliable service, with a focus on customer satisfaction and transparency throughout the claims process.

Get in Touch with PuroClean of Aventura, Davie, Downtown Miami and East Orlando

If you’re an insurance professional or claims adjuster, PuroClean of Aventura, Davie, Downtown Miami and East Orlando is your trusted partner for efficient claims management and priority response. Contact us today at 800-775-7876 to learn more about our CPR program and how we can help you streamline your claims process. Experience the PuroClean difference—professional, efficient, and always ready to respond.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

Call (305) 907-7373

to speak to a business development specialist
or email us at [email protected]

PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.