Water Damage Restoration in Illinois and St. Louis

Get in touch with the experts at PuroClean of Metro-East Illinois and St. Louis if your property floods or experiences other water damage. We’re available 24/7. Floods can result in water damage to homes, which may appear on the surface as a minor problem, but can quickly escalate into needless, extensive damage to both health and property. Timing is critical to reducing additional damage. PuroClean’s licensed and trained technicians work compassionately, professionally and quickly to contain the water first. Call us today at (618) 206-7055!

Trust PuroClean of Metro-East Illinois and St. Louis for your Water Damage Remediation

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Water Removal Process: PuroClean of Metro-East Illinois and St. Louis‘s certified technicians respectfully care for your property and belongings while being sure that water damage, both visible and invisible, is restored.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective method as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a clean and safe condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean will work with you and your insurance company throughout the Metro-East Illinois and St. Louis water damage repair process. This is to make sure that you both know what is happening, what to expect and what you can do. At PuroClean of Metro-East Illinois and St. Louis, we strive to be transparent to ensure that all parties know what’s happening and can make confident decisions.

We respect the impact this has on you and your family and will help you with both compassion and minimal disruption to daily life. PuroClean of Metro-East Illinois and St. Louis can be counted on to quickly and carefully respond to your Metro-East Illinois and St. Louis water damage emergency 24/7 and to salvage your property as professionally as possible.

We will consistently stay in contact with you and your insurance provider throughout the whole process to keep you updated on our progress. Our advanced cleaning equipment is used by our certified technicians to precisely measure just how bad the water damage is and completely restore your property by removing visible and invisible water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Metro-East Illinois and St. Louis

Water Damage Assessment:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Metro-East Illinois and St. Louis Emergency Water Extraction

We begin by strategically using commercial water removal equipment in order to quickly rid your property of standing water.

• The first step calls for immediate water removal using our advanced water pumps. Once the water has been extracted, all damaged items and materials will be removed and stored or discarded.
• The equipment is taken away upon completion and the PuroClean technicians will discard the water at another location.

Drying and Dehumidification

Once all areas requiring this process have been identified, the areas are marked off and prepped for drying and dehumidification.

1. Relocation of belongings and upholstery are required to ensure that the process can be finished completely.
2. A PuroClean technician will assess the marked off premises and choose locations for air moving machines. Areas of the home or business that contain the most moisture and trapped water are our top concern, to pull out trapped water. Remember, these air movers are quite loud.
3. During this dehumidification process, the moisture is pulled into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. PuroClean technicians dispose of the water that was removed in a separate location.
4. PuroClean technicians will put back any moved property to where they belong once moisture levels return to normal. Our technicians monitor humidity levels closely during the drying process to make sure that proper drying is taking place.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Metro-East Illinois and St. Louis

Water damage repair in Metro-East Illinois and St. Louis is very important, but the safety of everyone involved is our first priority. Whether mitigating or restoring water damage, the following tips will help lower the risk of you suffering a setback due to a heavy rain, flood, problem plumbing, leaking AC, or roof.

What You Should Do:

• Shut off main water supply: Turn off your home’s water supply. You may also need to call a plumber for repairs.
• Use Caution: Floors may be slippery so be sure to watch your step. Also, watch for any trip and fall hazards as well as for exposed electrical wires.
• Water removal: Mop as much water as possible. In cool weather, open windows to speed up the drying process and in hot weather, only if it’s safe to do so, put your air conditioning on.
• Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture.
• Remove obstacles – Remove rugs: Pick up wet rugs and remove all items that may be sitting on the floor and/or in the main walkway area.
• Dry Storage Containers: Open wet suitcases or storage bins; and, if possible, have them dry in the sunlight.
• Protect Your Valuables: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
• Dry Wet Clothing: Quickly dry all wet clothes. Hang leather goods and furs to dry at room temperature.
• Protect Furniture: Put tinfoil or plastic wrap under furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out interiors.
• Call PuroClean Immediately: Call PuroClean of Metro-East Illinois and St. Louis. Our certified technicians are highly skilled in Metro-East Illinois and St. Louis water damage repair.

What You Should Not Do:

• DO NOT VACUUM: You should not use a regular everyday vacuum cleaner. Only use a wet vac, the type specifically created to deal with water.
• Don’t mess with electrical outlets: DO NOT unplug or plug any electrical cords or outlets and don’t touch anything that is plugged in.
• Do not use any appliances: DO NOT touch or run any electrical appliances, such as TVs, computers, radios, fans, or anything that is or may be plugged into electric power – and ESPECIALLY while you are standing on any wet floor, regardless of the material.
• Do Not turn up the heat: keep interiors as cold as possible, as mold grows with heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Metro-East Illinois and St. Louis are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (618) 206-7055.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (618) 206-7055 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.