Water Damage Restoration in Metro-East Illinois

Trust PuroClean Emergency Restoration Services for your Water Damage Restoration

PuroClean Emergency Restoration Services takes pride in responding rapidly to water damage issues and emergencies in Metro-East Illinois, St Louis, Belleville, Edwardsville, Granite City, Alton and surrounding areas. We understand that water damage can be caused by issues ranging from leaky faucets to something more significant, like frozen or pipe bursts.

Your home is in good hands with our experienced and trained technicians. Our goal here at PuroClean Emergency Restoration Services is to prevent any further problems and avoid the risk of mold that could affect the structure of your home. Don’t wait to contact us anytime at (618) 206-7055 for water damage restoration in Metro-East Illinois.

 

Emergency Water Damage Restoration Services

Our Water Damage Restoration Services

PuroClean QuickDry System™

Our QuickDry System™ is designed to dry affected structural materials and contents in a timely and effective manner. It includes:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Our Water Removal Process

PuroClean Emergency Restoration Services‘s certified water damage restoration service professionals are there to ensure that the obvious and hidden water-damaged areas of your property are restored while giving special care to all your belongings.

Mold and Odor Removal

Water losses not handled in a timely manner can lead to additional damage such as microbial growth, cause structural components to lose their integrity, and potentially impact indoor air quality. Microbial growth may also result in compromised health issues developing in occupants.

PuroClean’s IICRC-certified service technicians follow industry best practices to properly conduct a mold removal that has infected and/or damaged property and return it to its pre-loss condition.

Once the scope of remediation services and repairs is determined, the team will implement engineering controls and containment measures to prevent cross-contamination to unaffected areas of the building. Negative pressure and high-efficiency particulate air (HEPA) filtration devices will be used. A remediation protocol is developed to remove contaminants through the following steps:

  • Removal of Compromised Materials: Removing damaged materials and contents according to industry standards to eliminate the source of contamination.
  • Thorough Cleaning with HEPA Equipment: Cleaning affected areas using HEPA air filtration devices and HEPA vacuums to remove particles and debris.
  • Surface Cleaning and Disinfection: Cleaning all surfaces with solutions that may include EPA-registered disinfectants, followed by additional HEPA vacuuming to ensure complete removal of contaminants.

Many people might use bleach to clean mold and for mold removal. However, this is an ineffective strategy as bleach does not kill the spores; it only bleaches them white. PuroClean’s mission is to restore your property or commercial properties cleanly and safely, using processes that ensure the mold infestation is eliminated entirely.

Odors are an indicator that something could still be wet. If something has a musty, pungent odor, it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and health-related issues. PuroClean’s approach is to follow industry standards to develop the proper scope of repair for your business or home. This includes employing specialized equipment and cleaning practices, followed by a clearance test to ensure your property has reached the desired condition.

Ongoing Communication

We will work closely with you and your insurance provider throughout the water damage restoration process, ensuring that you both know what is transpiring, what to expect, and what you can do. At PuroClean Emergency Restoration Services we strive to be transparent so all parties know what’s happening and can make confident decisions.

Here at PuroClean Emergency Restoration Services, you can always count on us to respond to water damage emergencies with urgency, emergency response and sensitivity 24/7. We will conduct ourselves professionally and thoughtfully when salvaging your property.

We will strive to serve you with as much compassion and as little disruption to your daily life, as we respect and understand that this is a difficult situation.

We will stay in contact with you and your insurance agent throughout the process to keep you updated on our progress. Our certified technicians use advanced cleaning equipment to precisely measure the extent of water damage and completely restore your home by removing visible and invisible water damage.

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“I want to give a HUGE shoutout to Scott for being so awesome! Every client of mine that I send to him he takes care of like they are his only client. He makes sure they get taken care of from start […]
Ashlynn B.
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We were very pleased by the excellent Services of this company, Chad S and his crew. Very careful – excellent cleanup &we couldnot ask for guys who cleaned so well. They are excellent – we will […]
Very Pleased…Excellent Services
Alton, IL
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Awesome service. Came out immediately when we needed them most and were super friendly and knowledgeable! – Agent Blake
Awesome service
Highland, IL
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Awesome experience! These folks are true professionals and they made the absolute best out of a not-so-fun flooding experience. Quick response saved us lots of money! Thank you
Awesome experience!
Lebanon, IL
“

Best Restoration company around Chuck, Paul, Scott and I forgot her name in the Caseyville IL. Office are the best back on September 21 me and my family lost everything due a house fire but Chuck and […]
Best Restoration Company Around!
O’Fallon, Illinois

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Water Damage Repairs Do’s and Don’ts

Repairing water damage is very important, but the safety of all parties is our number one priority. Whether mitigating or restoring water damage, the following tips will help reduce the risk of you suffering a setback due to a rain event, flood, faulty plumbing, leaking AC, or roof.

What to do

  • Turn Water Off: Shut down your home’s water supply and call a plumber for repairs.
  • Use Caution: Watch your step, as floors may be slippery. Also, watch for trip and fall hazards, as well as for exposed electrical wires.
  • Remove Water: Mop up as much water as possible. Open windows to speed up drying in cool weather; if safe, switch on your A/C in hot weather.
  • Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture.
  • Manage Area Rugs and Obstacles: Remove rugs and pick up any items that may be sitting on the floor.
  • Dry Storage Containers: Open wet suitcases and storage boxes; dry them in the sunlight if possible.
  • Protect Valuables: Move paintings and other artwork to a safe, dry place.
  • Dry Clothing: Immediately dry all garments. Hang fur and leather goods to dry at room temperature.
  • Protect Furniture: Place aluminum foil or plastic under furniture legs on wet carpeting. Open, but do not force drawers and cabinet doors to dry out interiors.
  • Call PuroClean Immediately: Call PuroClean of Metro-East Illinois and St. Louis at (618) 206-7055 Our trained technicians are highly skilled in water damage repair.

What Not to Do

  • Don’t Use a Vacuum Cleaner: Only use a wet vacuum, which is equipped to handle water. DO NOT USE your regular household vacuum.
  • Don’t Operate Electrical Appliances: DO NOT USE TVs, radios, computers, ceiling fans, or other electrical appliances while standing on wet carpets or floors, particularly concrete or tile floors.
  • Don’t Touch Outlets or Plugs: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything already plugged in.
  • Don’t Turn up the Heat: Keep interiors cool, as mold grows in heat and moisture.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ employs a scientifically proven process to manage dehumidification and temperature, enabling fast and efficient drying. This system is designed to achieve the best possible outcome for your water-damaged home or business. *With this advanced method, we can save nearly everything: drywall, wood, carpets, and most of your belongings!

Here’s how the system works:

  • High-Capacity Air Movers: These powerful devices create intense air movement, mimicking the rapid motion of a tornado. This accelerates the evaporation of moisture from surfaces, significantly speeding up the drying process.
  • Low-Grain Refrigerant Dehumidifiers: These specialized dehumidifiers draw in cool, wet air and release warm, dry air, effectively removing moisture from the environment and ensuring thorough drying.
  • Moisture Measurement and Monitoring: We use advanced tools to measure and log the moisture content of materials throughout the process. This allows us to track progress in real-time and ensure your property is restored to the appropriate dry standard.

Our team acts quickly to minimize damage and streamline restoration. Within 24-48 hours, we provide a detailed estimate, complete with photos, to your insurance agent or adjuster, helping to expedite your claim.

Don’t delay—call us as soon as possible. The sooner we start, the more we can save!

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

Water Damage FAQs

What causes water damage?

Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflow[…]

Why is my property monitored so often?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying process is proceeding properly.[…]

How can you inspect for water damage behind walls?

Check the surface of the wall for water stains, peeling paint, or warping. Push on the wall lightly – if it’s soft and spongy, that’s an indication of moisture damage. Then, take the […]

Will my homeowners insurance cover water damage?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT cove[…]

Do you clean water damaged furniture?

It depends on the material and how long it was wet. We can asses this for you during a visit.[…]

Why Choose PuroClean Emergency Restoration Services in Metro-East Illinois and St. Louis

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout the greater Saint Louis, IL and Metro-East areas.

State-of-the-art Equipment

PuroClean ERS will use a wide range of State-of-the-Art equipment along with strict compliance with the IICRC guidelines. With these and our professional crews working together we create the most effective drying conditions to restore your property to healthy conditions.

Ongoing Communication

At every step, we keep you, your insurance agent, and adjuster informed allowing everyone involved to understand what is happening, what to expect, and what the remediation timeline is.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your personal belongings.

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

PuroClean Emergency Flood and Related Water Damage Restoration Services

  • Water Removal

  • Emergency Water Extraction

  • Drying & Dehumidification

  • Carpet Restoration

  • Carpet Cleaning, Deodorization & Spot Removal

  • Mold & Odor Removal

  • Reconstruction

Urgency and sensitivity

Recognizing that water damage causes a devastating setback to families or businesses, our Paramedics of Property Damage™ respond with urgency and sensitivity 24 hours a day, seven days a week to professionally salvage your property. We understand the trauma you are facing so we rescue your property with compassion and minimal disruption to your daily life.

Detailed and Accurate Assessments

Our professionals identify the full extent of water damage, both visible and unseen, by using sensors such as moisture detectors and hygrometers. Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do.