24/7 Emergency Response (618) 206-7055

Why Choose PuroClean Emergency Restoration Services

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.


We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout the greater St. Louis and Metro-East areas.

State-of-the-art Equipment

PuroClean ERS will use a wide range of State-of-the-Art equipment along with strict compliance with the IICRC guidelines. With these and our professional crews working together we create the most effective drying conditions to restore your property to healthy conditions.

Ongoing Communication

At every step, we keep you, your insurance agent, and adjuster informed allowing everyone involved to understand what is happening, what to expect, and what the remediation timeline is.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your personal belongings.


Something as simple as a leaky faucet or as major as a burst pipe are often causes of significant water damage. Whatever the cause, large or small, PuroClean of Metro-East Illinois and St. Louis is prepared to respond quickly and remove standing water and moisture from your property in or around Metro-East Illinois and St. Louis. Our experienced technicians will take care of your home or business.Our goal is to prevent additional damage and avoid the risk that mold will affect the structure or your belongings. Don’t wait to call us anytime, at (618) 206-7055.

Trust PuroClean of Metro-East Illinois and St. Louis for your Water Damage Remediation

Our Proven Process of the PuroClean QuickDry System™: Using advanced applied psychrometric science we can quickly and effectively manage the temperature while removing moisture in order to promote proper drying that will ensure as much of your water damaged property as possible is restored.

During our Process of Water Removal: The PuroClean of Metro-East Illinois and St. Louis property certified water damage service professionals are there to ensure that the obvious and hidden water damaged areas of your home and property are restored – they do this while giving special care to all of your belongings and property.

Removal of Mold and Odor: Mold damage issues can’t be solved by only using bleach. With the use of HEPA Air Filters and HEPA vacuums, our certified technicians sanitize the mold affected areas and remove potential airborne contaminants.

With our modern equipment we can get rid of the odors and return your areas, which is important as odors from mold damage in Metro-East Illinois and St. Louis can linger for a while and make removal of the odor extremely difficult.

Ongoing Communication: PuroClean of Metro-East Illinois and St. Louis strives to be transparent in all its work in order to ensure all parties are fully aware and confident in making decisions. Throughout the Metro-East Illinois and St. Louis water damage repair process, PuroClean will ensure that you and your insurance provider understand what is happening, what to expect, and what can be done.

It’s our mission to help you with as much compassion and minimal disruption to your everyday life, because we understand the trauma you are experiencing. PuroClean of Metro-East Illinois and St. Louis can be counted on to respond to your Metro-East Illinois and St. Louis water damage emergency with urgency and sensitivity 24 hours a day, 7 days a week, and to act with professional speed and kindness to restore your home.

The PuroClean certified techs accurately determine the extent of the water damage using the best and latest equipment and thoroughly restore damaged property by addressing both visible and invisible water damage. Throughout every step of the way we will keep both you and your insurance broker in the loop on our progress.

PuroClean Emergency Flood and Related Water Damage Repair Services in Metro-East Illinois and St. Louis

Removing Water From Your Property:

  • The first thing our technicians will do is remove the damaged materials that will either be restored or discarded. These materials may include baseboards, insulation, furniture, upholstery, carpeting, carpet padding, fragile wood, drywall, and more.
  • Next, specialized equipment like dehumidifiers and industrial fans are normally used during the drying process. When the damaged belongings and structure are removed, we begin drying and sanitizing the water affected property.
  • The mold affected areas are addressed next and are disinfected and restored quickly to stop the spreading of mold.

Metro-East Illinois and St. Louis Emergency Water Extraction

We begin by strategically using specially designed water removal equipment in order to quickly get rid of standing water.

  • Our advanced pumping machines will be used to remove all standing water right away upon arrival. Your damaged belongings will be removed to be stored or discarded.
  • Once the water is completely removed from your property, the equipment will be removed and the displaced water will be discarded at an environmentally safe location.

Drying and Dehumidification

Once all areas requiring this process have been identified, the areas are isolated and prepped for drying and dehumidification.

  1. Relocation of belongings and upholstery are required to ensure that the process can be finished completely.
  2. Puroclean technicians will place industrial fans, focusing on the most affected areas. The most highly affected areas will be the focus and hidden moisture will be removed by the machines. These machines are very loud.
  3. These fans suck the water out into the air and out of your property. The water removed is disposed of by technicians at a separately location.
  4. Once the moisture levels are normal, your PuroClean technicians will bring back removed items to their original location. These humidity levels are closely monitored by our technicians to ensure that things can get back to normal as quickly as possible.

Carpet Damage Restoration

Carpet restoration is the process that PuroClean takes to take your damaged carpet and restore it to its pre-damaged state.

  1. The first step is to find the source of the damage as this helps to determine whether or not your carpet is salvageable.
  2. If carpet is salvageable, any additional water is removed through water extraction.
  3. Commercial grade air movers (fans) will then be used to remove the leftover moisture and prevent mold from growing.
  4. During the drying process, PuroClean of Metro-East Illinois and St. Louis’s technicians will keep all parties updated on how things are going.
  5. Once the carpet is dry, all our equipment will be removed from the area, and all belongings will be put back into place.

Cleaning, Deodorizing and Spot Removal of Carpet

Any carpet that has been impacted by water damage is subject to mildew being formed, and this can cause an odor to spread to all areas of your home. These odors can be eliminated from your carpet with proper cleaning, deodorization, and spot removal.

  • Our techs begin with a thorough inspection and vacuuming of your carpet.
  • To properly restore the affected carpet, where needed, your furniture will be removed.
  • Should the need arise, a spot and pet odor treatment will be completed.
  • Available fiber or textile protection is available, which will protect and prolong the value of your carpet.

PuroClean Mold Removal

We at PuroClean of [metro area] will manage your Metro-East Illinois and St. Louis mold damage and ensure your home or business is fully restored by following a strict process as follows. Please note that getting a PuroClean certified tech on-site quickly to address water damage is crucial to preventing mold growth.

  • Once we have carefully inspected your property for any signs of mold, our techs then carefully and thoroughly conduct a full mold removal on your property and belongings.
  • As soon as all the mold is removed, we deodorize the property. Deodorization includes cleaning and disinfecting the structure, fixtures, and content.
  • HEPA Vacuums and HEPA Air Filtration units will be used to completely remove water and get rid of all moisture.

PuroClean Metro-East Illinois and St. Louis‘s Water Damage Dos and Don’ts

Repairing water damage in Metro-East Illinois and St. Louis is very important, but the safety of everyone involved is our top priority. Whether mitigating or restoring water damage, the following tips will help reduce the risk of you suffering a setback due to a heavy rain, flood, problem plumbing, leaking AC, or roof.

What To Do:

  • Shut Off Your Water: Shut off the home’s water source and call a plumber for repairs.
  • Be Cautious: Watch your step, as floors may be slippery. Also, watch for any trip and fall hazards and for any exposed electrical wires.
  • Water removal: Mop as much water as possible. In cooler weather, open windows to help speed up drying and in hot weather, only if it’s safe to do so, switch your air conditioning on.
  • Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture.
  • Remove obstacles – Remove all rugs: Pick up any wet rugs and take out any items that may be sitting on the floor and/or in the main walkway area.
  • Dry Storage Containers: Any storage containers such as wet suitcases and storage bins should be opened and dried in the sunlight if at all possible.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
  • Dry Clothing: Immediately dry all garments. Hang leather and fur goods to dry at room temperature.
  • Protect Your Furniture: Place aluminum foil or plastic underneath furniture legs on wet carpeting. Open (but do not force) drawers and cabinet doors to dry out the inside.
  • Call PuroClean Immediately: Call PuroClean of Metro-East Illinois and St. Louis. Our certified technicians are highly skilled in Metro-East Illinois and St. Louis water damage repair.

What You Should Not Do:

  • DO NOT VACUUM: You should not use a common household vacuum cleaner. Only use a wet vac, the type specifically designed to handle water.
  • Do Not Touch Outlets or Plugs: DON’T PLUG OR UNPLUG any electrical appliances or touch anything that is plugged in already.
  • Don’t Operate Electrical Appliances: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances especially while standing on wet carpets or floors, particularly concrete or tile floors.
  • Don’t let it get too hot: Try to keep wet areas as cool as possible as hot, moist areas stimulate mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Metro-East Illinois and St. Louis are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (618) 206-7055.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (618) 206-7055 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

A prompt response using the

PuroClean QuickDry System™ can save

on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.


Our PuroClean QuickDry System™ uses a proven process that properly manages dehumidification and temperature, effectively and efficiently, facilitating drying. All this to ensure the best possible outcome for your water damaged home or business. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create air movement, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

Don’t wait, call us immediately.  We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

"Would recommend you to anyone and everyone!!!"

Mascoutah, IL

Great job. I liked having the same technician/point of contact throughout.

Columbia, IL


Is it okay to leave the equipment running all the time?

Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process. [...]

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Why is water damage dangerous?

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and mold growth can [...]

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How can you inspect for water damage behind walls?

Check the surface of the wall for water stains, peeling paint, or warping. Push on the wall lightly – if it’s soft and spongy, that’s an indication of moisture damage. [...]

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Do you get water out of carpet?

Yes - we have a system for removing water from carpets, but sometimes carpets and pads must be replaced after getting wet. [...]

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Do I need to find a reconstruction contractor to do the repairs after the water restoration is done?

Many PuroClean Professionals provide Full Service to you including the replacement or repair of any structural items that have been damaged. Consult your local PuroClean office to see if they [...]

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