24/7 Emergency Response (618) 206-7055

PuroClean Emergency Restoration Services values honor, integrity, and quality for all of our Mitigation Services

We are a family-owned business, operating from Caseyville, Illinois since 2009. Owner Paul Reiss believes that honesty and integrity is the first priority. As with all the PuroClean franchises, we strive for complete customer satisfaction, be it the homeowner, the agent, or the adjuster. At PuroClean Emergency Restoration Services, our goal is also to be your business partner and a resource for quality mitigation service and support.

Our team takes great pride in serving our community by serving our churches as well as other community associations and foundations. We hold memberships in the Chamber, BNI, Women Empowering Women, Blue Goose, the St. Louis Claims Association, IAIP, and the IAAI. We are an IICRC certified firm as well as RRP.
Our service area is quite diverse, and the challenges of rural and urban issues are always engaging and stimulating. The people of the Illinois and the St. Louis region are friendly and courteous with high standards and work ethics. The down-to-Earth honesty and friendliness of the people in this area is what makes this our home. The general love of country is evident in being so close to Scott Air Force Base. We have the Cardinals and Blues, as well as the St. Louis Symphony orchestra. We also have the best-rated family park in the country, Forest Park and the educational and cultural opportunities for our children abound.

Our team is proudly certified in WRT/ASD, ASD, WTR, CCT, AMRT, RRP, FSRT, OCT, CDS, RRP, and Subrogation I.

Our Team

Paul Reiss


Joined PuroClean in 2009

Paul Reiss, is a native of Bowling Green, Kentucky. Paul earned his MBA from Indiana University with a focus in finance, after which he relocated to Michigan and began work in the commercial lending industry with GE Capital. During this time, Paul met his wife Lisa, and they had two children. After a few years, Paul and Lisa dedicated their careers to assisting others. Paul prides himself on supporting owners when disasters occur in their homes and businesses.

Scott Kaufmann

Project Team Leader and Operations Manager

Joined PuroClean in 2002

He been in the restoration business for over ten years and continues in it because of the joy he receives “being able to help people through difficult situations.” Scott is a certified Water, Fire and Smoke Restoration Technician, having successfully completed classes given by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). Scott is a certified Applied Microbial Remediation Technician, having completed coursework from the Institute of Training.

Chuck Youchoff

Reconstruction Manager

Joined PuroClean in 2017

Chuck is our reconstruction manager and leads a team of professionals that follow up after the restoration crew and helps return your property to pre-loss condition.

Mandy Mendez-Romero

Contents Manager

Joined PuroClean in 2017

Mandy Mendez-Romero brings many years of experience with all aspects of restoration, but has focused her expertise on fire. Mandy also maintains a specialty on painting and finish work and is IICRC Certified in Fire and Smoke and Odor.

Amber Rubio

Loss Specialist

Joined PuroClean in 2017

Amber Rubio brings many years of experience with all aspects of restoration, but has focused her expertise on fire. Amber is IICRC Certified in Fire and Smoke and Odor.

Cathy Alexander

Office Manager

Joined PuroClean in 2018

Cathy has years of office management experience in the restoration industry. She is dedicated to customer service and satisfaction. Cathy has her IICRC Certifications in Water Damage Restoration, Carpet Cleaning, Fire & Smoke Restoration and Odor Control.

Lisa Reiss

Agent Marketing Representative and Education Director

Joined PuroClean in 2009

Lisa Reiss, our Illinois and Missouri agent sales representative, uses many years of customer service experience in the healthcare field before starting a family and focusing on their education. As a former home school mom, Lisa prides herself on the importance of education and educating the agents and their clients about restoration losses and techniques to avoid them. A member of IAAI, IAIP, BOMA, BNI


We have been honored to receive the following awards and certifications...

IICRC Certified

EPA Lead Safe Certified

PuroClean Emergency Restoration Services made a traumatic experience so much better than it would have been.

O'Fallon, IL

Gavin S - "I was most satisfied with how they took care of everything. I didn't have to do anything, they took care of it all."

Belleville, IL

Awesome experience! These folks are true professionals and they made the absolute best out of a not-so-fun flooding experience. Quick response saved us lots of money! Thank you

Lebanon, IL

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