24/7 Emergency Response (614) 309-5739

Disasters can happen at any time. That’s why PuroClean responds all the time— 24/7/365. After a disaster, you need immediate response to minimize business interruption and PuroClean provides rapid response. We also offer unparalleled service and renowned remediation from professionals certified to the highest standards in the industry. Whether it is a loss due to water, fire, mold or a biohazard, we are prepared to immediately mitigate with expertise, compassion, and respect. You can be confident that if the unexpected occurs, PuroClean will be at the ready.

Why PuroClean? Our expansive North American network responds cost-effectively to any size emergency. PuroClean handles your project from start to finish, including reconstruction. We quickly stabilize your facility, assess your loss, and plan for the rapid recovery of your site thus ensuring you regain use of your property and prevent long-term damage. We can assist you in preparing your site in order for repairs to begin quickly, saving you additional expenses.

Every day commercial clients rely on our responsiveness and superior disaster restoration services which include:

  • Pre-Loss Planning Project Management
  • Data & Document Recovery
  • Electronics Restoration
  • Antiques & Fine Arts Restoration
  • Emergency Mitigation Services
  • Emergency Power
  • Board-Up
  • Building Stabilization
  • Drying & Dehumidification
  • Restoring to Pre-Loss Condition
  • Cat-3 Response
  • Reconstruction

Emergency Management Plan for Commercial Clients

The PuroClean Emergency Management Plan (EMP) was designed for commercial clients who are seeking to improve their emergency preparedness. In addition to emergency planning for all types of events, the program also offers risk management and assessment.
PuroClean’s EMP can help you effectively manage unexpected events and minimize the impact on your business, your property, and your customers.

Preparedness Planning and Response

Before an event occurs, we perform a thorough evaluation of your facilities to gain an in-depth understanding of your operations. This helps us to properly plan and respond in case of an emergency. Our EMP process includes:

Planning → Customizing → Execution → Ongoing Training → Review and Access

When you call our 24/7/365 Call Center to report an emergency, the PuroClean team acts immediately, following protocols established in your customized EMP. Our highly trained professionals will work quickly to get your business back up and running.

To find out more about our Emergency Management Plan and training, please contact us at 614-309-5739 or email us at rgutridge@puromail.com

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

Our excellent experience with PuroClean Water, Fire, and Mold Experts wasn’t just limited to the job they did in our home but included the incredible customer service with each and every contact [...]

STEPHANIE S.
Columbus, Ohio

Rick, the owner, was extremely helpful and knowledgeable when it came to a little mold we had behind a shower wall. Definitely put our minds at ease being first time homeowners. I will absolutely [...]

RYAN H.
Lewis Center, OH

I am an Independent Insurance agent and have used Rick's Services at PuroClean Water, Fire, and Mold Experts. I always get great customer feedback from my clients. The service and response time is [...]

RICHARD W.
Lancaster, OH

FAQ

Is it okay to leave the equipment running all the time?

Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process. [...]

Read more

Can warranty cover water damage?

Warranties offer a variety of coverages. Check your warranty and/or call the “help” number for the company offering the warranty. [...]

Read more

How do you get water-damage smell out of carpet?

[VIDEO] For a small area, you can mix one cup of vinegar and 2 cups of water and spray on the area. If your entire carpet is damaged, you should [...]

Read more

How long does it take for a carpet to dry after water damage?

[VIDEO] Most carpet in homes is installed over pad. Both of these materials need to dry completely, and quickly or mold could develop. It is important to extract as much [...]

Read more

Can I add water damage to my home insurance?

You may be able to add water damage coverage to your insurance policy. Contact your insurance agent and/or adjuster to find out if you’re eligible for coverage. [...]

Read more