PuroClean stands out as the top choice for restoration services for property managers across the United States, including those in Columbus, OH. Whether you’re a property manager, real estate agent, hospitality provider, manufacturer, retailer, or involved in Luxury Commercial Management, PuroClean offers a reliable, 24/7 full-service property emergency solution to support your clients during critical times.

With a comprehensive network of over 475 offices throughout North America, including our dedicated Columbus, OH location, PuroClean is backed by rigorous quality assurance and extensive training programs. We deliver a tailored approach to handling property damage emergencies, ensuring you save both time and money.

Our team of Paramedics of Property Damage™ are highly skilled experts in emergency restoration, providing exceptional service with empathy and respect for homeowners and business owners facing stressful and emotional situations.

When disaster strikes, PuroClean technicians in Columbus, OH are just a call away, ready to respond with professional restoration services for property managers. We are committed to restoring properties to their pre-loss condition, ensuring complete customer satisfaction. With PuroClean as your trusted partner, you can have peace of mind knowing that expert help is always available when you need it most.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Is Your Property Prepared for an Emergency?

Emergencies can strike unexpectedly, leaving your property and operations vulnerable. In Columbus, OH, PuroClean is here to ensure you’re prepared with our comprehensive Emergency Management Process (EMP). With our expertise, you can face any property emergency with confidence and readiness.

Why Choose PuroClean’s Emergency Management Process?

Develop a Comprehensive Emergency Preparation Plan

Craft a detailed and customized emergency plan tailored for you and your team. Whether it’s water damage, fire, or any unforeseen incident, our EMP ensures that you’re ready to respond effectively, minimizing impact on your property and business operations.

Minimize Liability and Risk

Our experts in Columbus, OH identify potential hazards that could threaten your property’s safety. By addressing these risks proactively, we help reduce liability and prevent future damage, keeping your property secure and compliant with safety standards.

Swift Recovery to Get You Back on Track

Time is critical during emergencies. With a pre-established plan and all necessary documentation, you can expedite recovery processes, reducing downtime and getting your business back up and running faster than ever.

Enhance Satisfaction for Tenants and Property Owners

Customer satisfaction is paramount. After every job, we conduct thorough third-party evaluations to ensure our services meet the highest standards, fostering trust and satisfaction among your tenants and property owners.

Comprehensive Emergency Management Portfolio

When you partner with PuroClean in Columbus, OH, you receive a robust portfolio that includes:

  • Action Checklist: A step-by-step guide to handle emergencies efficiently.
  • Preferred Response Partner Status: Be recognized as a preferred partner, ensuring priority service during critical times.
  • Advanced Warning and Emergency Contact Sheet: Stay informed with timely alerts and have all essential contacts at your fingertips.
  • Personalized Portfolio: A detailed collection of property-specific information, including photographs and other vital details.
  • Utility Shut-Off Locations: Easily locate power, water, gas, and other utilities to prevent further damage during emergencies.
  • Primary Contact Information: Access important numbers and insurance policy details quickly.
  • Pre-Approved Work Authorizations: Expedite repairs with authorized work orders and predefined cost limits, minimizing delays and additional damage.
  • Local Essential Contacts: Connect with nearby fire departments, insurance agents, hospitals, security, power companies, and more for rapid assistance.

Building Strong, Lasting Partnerships

At PuroClean Columbus, OH, we believe in fostering enduring relationships with our clients. Our commitment includes a one-year guarantee on all workmanship and materials, ensuring peace of mind and ongoing support whenever you need it.

Be proactive and safeguard your property. Contact PuroClean in Columbus, OH today to establish your Emergency Management Process and ensure you’re always ready when it matters most.

Call (614) 309-5739

to speak to a business development specialist or email us at [email protected]

OR, request a sample emergency management process below.

Certified Priority Response

PuroClean’s CPR Program is designed to reduce your claim costs and enhance customer satisfaction by maintaining strict certification standards, clear protocols, and pre-approved scopes of work. This ensures every response is efficient and of the highest quality.

Available 24/7, our team in Columbus, OH responds quickly and cost-effectively to emergencies. With CPR, you can trust PuroClean to provide reliable support whenever you need it, ensuring swift restoration and peace of mind.

CPR Badge

The CPR Process

  • You can assign a loss electronically or through our National Call Center at 800-775-7876.
  • Every CPR-certified PuroClean office will make contact within 60 minutes or less of assignment notification.
  • A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of assignment notification.
  • A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection. All reports, readings and real-time data will be obtained through our PuroMetrix™ claims management system.
  • A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.

Priority Response

PuroClean utilizes the full technology suite provided by Next Gear Solutions, which includes job management with PuroLogic; real-time homeowner communication with ProAssist; CRM and growth technology with LuxorCRM, and water mitigation documentation and compliance with MICA; and data analytics with BI Reporting. Adopting the Next Gear technology package creates a cohesive and efficient approach to PuroClean’s job management.

The first notice of loss comes into our National Call Center at (614) 309-5739, is then entered into PuroLogic Admin, and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then uses PuroLogic desktop and mobile to manage the job throughout its entire lifecycle from first contact with the customer through receipt of final payment. PuroLogic Mobile makes it easy to review upcoming tasks, track equipment, upload photos, and speak notes directly into the job file.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

Call (614) 309-5739

to speak to a business development specialist
or email us at [email protected]

PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.

 

PuroClean Academy Classroom