When sewer pipes become obstructed, the thick, black water that presents as sewage is a health danger, and is tremendously unsanitary as it consists of contaminants such as pathogens, bacteria, and viruses that may pose a risk of extreme sickness illness if exposed to humans or pets. If you have a sewage backup in your basement, or your toilet has backed up, you will need to repair it quickly, or you will end up with sewage all over your floors. Knowing the cause of sewer backups, however, may help you prevent a hazardous occurrence in your basement, home or business. Following is a list of items that may help to prevent and deal with sewage backups:

Sewage Backup Causes

  • Clogged Drain Pipes – Sewage backs up into your home or business when your drain pipes or main sewer pipes become occluded. To present an example: if one commode starts a sewage backup, the connected drain and/or multiple toilets and the main sewer may become clogged.
  • Imposing Tree Roots – Trees with large strong long roots have the potential to grow through and around pipes, even crushing sewer pipes. Tree roots are able to extend out to a long distance and wreak havoc on your pipes, leading to a sewer backup. Be very aware of roots near your main sewer lines or septic tank area to prevent damage.
  • Aging & Damaged Sewer Lines – Aging sewer lines, pipes, drains and septic systems can fail by slowly cracking and failing over time – resulting in sewage backups, flooded homes, and basements full of sewage. Pay attention to the age of your home and neighborhood and search for these potential problems.
  • Heavy Rainfall Amounts – Large amounts of rainfall can overcome your main storm and sewer lines. If it happens that your public sewers can’t handle large rainfall amounts, the flooding can work its way into the sewer lines connected to the mainline, and place your home or business in a potentially dangerous possibility of sewer backup. There is a risk of genuine health issues when in and around rising waters in your area that occurs from flooding in rivers and streams, hurricanes, and other associated weather, when water combines with sewage, impurities and chemicals. When wading in these waters use extreme caution, and also when the water goes down and starts drying. Organic substance that is dried out can then convert to be aerosolized and present a risk of inhaling in these contaminants. Be positive to use proper PPE to protect against these dangerous risks.

Our Jacksonville, FL process for sewage cleanup and sanitation

The PuroClean process for cleaning and restoring Category 3 water, which is sewer and polluted water backup cleaning and restoration identified by IICRC industry regulations, consisting of:

1. Ensuring safety for all personnel and occupants by placing restrictions on site access to remediation personnel only in order to prevent health related occurrences.

2. Health & safety survey and complete building assessment.

3. Ensure all cleanup and restoration personnel are supplied with the proper personal protection equipment (PPE). This may include but is not limited to:

  • Rubber boots with steel toes and shank
  • Full-face respirator
  • Full body suit protection
  • Nitrile and cut resistant gloves

4. Use established engineering controls, critical barriers, to stop cross-contamination.

5. Completely getting rid of any potential safety risks if possible.

6. Bulk water, soil, and contaminates removal

7. Disposal of all contaminated porous and semi-porous materials which are not able to be saved, which can consist of but are not limited to:

  • Hardwood flooring
  • Padded and upholstered items
  • Gypsum board
  • Carpet, rugs, pad, or underlayment
  • Vinyl flooring and underlayment

8. Cleaning procedures put in place and the use of EPA registered biocides and antimicrobials

9. Physical cleaning of all remaining structure items

10. A clearance test by a third-party Certified Industrial Hygienist (CIH) is recommended to safeguard that the building is returned to a pre-affected condition for health and safety.

11. All materials affected by the flooding to be dried and returned to pre-loss dry standards

12. After completion of remediation – Cleaning of all equipment used

13. Transfer and disposal of all demo materials removed from the work areas

Call PuroClean for Professional Sewage Cleanup in Jacksonville, FL!

Our technicians use state-of-the-art equipment and cleaning procedures to effectively restore and clean the damaged building materials and items from your dwelling or business. If a sewage drain line backup from blockage is your problem, call our professionals for sewage removal and cleaning services.

The professional nature of our sewage removal and cleaning solutions, the speed in which we deliver them, and the kindness we demonstrate throughout the whole process make PuroClean your ideal damage restoration and remediation company. We vow to do whatever it takes to restore and rescue properties in all the areas we serve.

*Not all PuroClean offices offer sewage cleanup and sanitation cleaning services.

Had a great experience with Michael. He was very professional and had great customer care. He came along when I was going through a disaster with my home and he was really able to help relieve my [...]


Our experience with PuroClean was positive from the initial phone call to schedule an estimate to the completed work. Katrina was extremely pleasant and helpful setting up our visit for estimate. [...]



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