24/7 Emergency Response (904) 573-3566

Why Choose PuroClean Emergency Services

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

PuroClean of Jacksonville takes pride in the ability to respond rapidly to water damage issues and emergencies in Jacksonville and surrounding areas. We respect that water damage can be caused by all sorts of issues ranging from leaky faucets to something more significant like frozen or burst pipes. Your home is in good hands with our certified and trained technicians. Our goal here at PuroClean of Jacksonville is to prevent any further damage and avoid risk of mold that could affect the structure of your property. Don’t hesitate to contact us anytime at (904) 573-3566.

Trust PuroClean of Jacksonville for your Water Damage Remediation

PuroClean QuickDry System™: Here at Puroclean, we want to make sure that we are able to dry and restore as much of your water damaged property as we possibly can. Our QuickDry System™ uses psychrometric science – which is a proven way to properly manage dehumidification and the temperature that allows us to do just that.

The Water Removal Process: The PuroClean of Jacksonville has technicians that are IICRC certified that will ensure the water damage that is both visible and invisible is restored, while being respectful of your property and belongings.

Odor and Mold Removal: Our IICRC certified technicians are able to sanitize the mold damaged areas. Just using bleach doesn’t solve mold damage issues, unfortunately. Additionally, we use HEPA Vacuums and Filters to remove any potential airborne contaminants to return your property back to its normal condition.

The odors caused by mold damage in Jacksonville can stay in an area and be difficult to remove. Thanks to our state-of-the-science equipment, we can return your home or business to its original condition.

Ongoing Communication: During the Jacksonville water damage repair process we will work with you and your insurance company to keep you both aware of what is happening, what to expect and what to do. It’s our goal here at PuroClean of Jacksonville to be transparent, to ensure all parties affected stay fully aware of what’s taking place and are able to make decisions confidently.

It is our goal to help you with as much compassion and minimal disruption to your everyday life, because we understand the trauma you are experiencing. PuroClean of Jacksonville can be counted on to respond to your Jacksonville water damage emergency urgently and sensitively 24 hours a day, 7 days a week, and to act with professional speed and care to salvage your property.

We will stay in touch with you and your insurance broker through the whole process to keep you updated on our progress. State-of-the-science equipment is used by our certified technicians to precisely measure just how bad the water damage is and completely restore your home by removing visible and invisible water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Jacksonville

The Water Removal Process:

  • Our technicians will first remove the damaged structure which will be restored or discarded. Materials may include baseboards, insulation, furniture, upholstery, carpeting, carpet padding, fragile wood, drywall, and whatever else necessary.
  • Next we will begin drying and disinfecting the areas affected by water. Specialized commercial fans and humidifiers are used to speed up this process.
  • Our technicians will then address mold damage in the restoration process. All mold affected surfaces will be thoroughly cleaned and restored as quickly as possible so spreading is stopped.

Jacksonville Emergency Water Extraction

We begin by strategically placing specially designed water removal equipment in order to quickly rid your property of standing water.

  • After the water has been removed, any affected areas and property are removed to be stored or discarded. This first step happens right away and is achieved using our commercial pumps. Our technicians start water removal immediately using our high tech commercial water pump machines. Upon the finishing of the water removal process, PuroClean will remove all affected structures and/or belongings whether they are to be stored or discarded.
  • Upon completion, the equipment will be removed and the water will be discarded elsewhere by PuroClean’s staff.

Drying & Dehumidification

Once all areas needing attention have been identified, the areas are marked off and prepped for drying and dehumidification.

  1. This procedure calls for all belongings to be relocated to thoroughly complete the water removal.
  2. Air moving machines will be located strategically in the most affected areas. The areas that contain the majority of the water will be the focus, to pull out trapped water. Please note, these machines are very loud.
  3. During our dehumidification process, the water is pulled into the air by fans. Puroclean technicians dispose of all the excess water in a separate location.
  4. PuroClean technicians will replace any relocated property to where they belong once moisture levels return to normal. Our technicians monitor the humidity levels closely during the process of drying to ensure proper drying is happening.

Carpet Damage Restoration

Carpet restoration are the steps that PuroClean uses to take your damaged carpet and restore it to its previous state.

  1. Locating the source of the water damage is our first step, and deciding if we believe your carpet is salvageable or not.
  2. If the findings of step one show that the carpet is salvageable, any remaining water is removed through water extraction.
  3. Then, commercial grade air-moving fans are used to remove the moisture from the carpet and prevent any mold growth.
  4. PuroClean technicians will keep you and your insurance agent updated during this drying process.
  5. Once the carpet is fully dry, all our equipment will be removed from the area, and all belongings will be put back where they were.

Cleaning, Deodorizing and Spot Removal of Carpet

Water damaged carpet can form mildew, and this mildew can create odors that spread throughout the affected area and throughout your home or office. The PuroClean technicians can properly eliminate the odors with our proven process of cleaning, deodorizing and spot removal where needed.

  • Our techs begin with a complete inspection and vacuuming of your carpet.
  • To repair the damaged carpet, where needed, any furniture will be removed.
  • If it’s needed, a spot and pet odor treatment will be completed.
  • Available textile or fiber protection is available, that will protect and prolong the value of your carpet.

PuroClean Mold Removal

We at PuroClean of [metro area] will tend to your Jacksonville mold damage and make sure that your home or business is fully restored by following a strict process as follows. Please note that getting a professional on-site quickly to address water damage is critical to preventing mold growth.

  • Delicately reviewing your property for signs of mold is our first step in this process. After this, we perform a complete mold removal process within your home.
  • The deodorization process follows the mold removal. Cleaning, sanitization and deodorization is executed after all presence of mold is remediated.
  • Our HEPA Vacuums and Air Filtration units are used for completely removing water and eliminating all moisture.

Jacksonville Water Damage Do’s and Don’ts

Although the repair of water damage in Jacksonville is a high priority, the safety of our customers and technicians is our most important priority. The following tips will help lower risk of suffering setbacks due to a rain event, flood, roof leaks or faulty plumbing or AC units; regardless of whether you’re mitigating or restoring water damage.

To Do:

  • Shut off the main water supply: Turn off your home’s water supply. You may need to call a plumber for repairs.
  • Be extra careful: Watch your step as flooring may be wet and slick. Keep a lookout for obstacles and any exposed electrical wiring. USE CAUTION.
  • Remove Water: Mop up as much water as possible. In colder weather, open windows to speed drying; in hot weather, if safe, turn on your A/C.
  • Upholstery should be propped up: All loose cushions and upholstered furniture should be propped up in a dry place.
  • Eliminate obstacles – Remove rugs: Pick up any wet rugs and take out any items that may be sitting on the floor and/or in the main walkway area.
  • Dry Storage Containers: Open any wet suitcases and storage bins; and, if possible, dry them in the sunlight.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be relocated to a safe, dry place.
  • Dry Wet Clothing: Quickly dry any wet clothes. Hang leather goods and furs to dry at room temperature.
  • Protect Furniture: Place tinfoil or plastic underneath furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out the inside.
  • Contact PuroClean ASAP: Call PuroClean of Jacksonville. Experienced technicians highly trained in Jacksonville water damage are waiting to come to you.

What Not To Do:

  • DON’T VACUUM: You shouldn’t use a common household vacuum cleaner. Only use a wet vac, the type specifically created to handle water.
  • Don’t Touch Outlets or Plugs: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is already plugged in.
  • Do not Operate Electrical Appliances: DON’T USE TVs, radios, computers, ceiling fans, or any electrical appliances especially while standing on damp carpets or floors, particularly concrete or tile floors.
  • DON’T USE YOUR HEAT: The cooler you keep your affected area, the better. Warmer areas promote mold growth.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Jacksonville are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (904) 573-3566.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (904) 573-3566 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

I called Puroclean to come out to my home for a Covid 19 clean and paid over the phone & they did not have to meet in person. They had the full Hazmat outfit on with respirator, mask & gloves [...]

COVID 19 REMEDIATION

Kiven was my technician and he was a true professional! I work in property management and he and puroclean exceeded my expectations. I would use them anytime without hesitation. Thank you Kiven!!!

DREW POLK

FAQ

Can you make a house flood proof?

It’s impossible to make your home flood proof, but you can take several measures to prevent flood damage. [...]

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How do you identify water damage on tile floor?

An easy way to tell if your tile floors are water-damaged is by checking to see if any tiles are darker in color than the other tiles. [...]

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What should I do after a flood or sewage or water leak?

Firstly, contact a water damage restoration company as soon as possible. Don’t wait as water can cause mold and irremediable damage to the wood, walls, and carpet in your home. [...]

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Is it okay to leave the equipment running all the time?

Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process. [...]

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How do you assess water damage when buying a house?

You should get a professional home inspector to determine if there is water damage and the extent of the damage. A contractor can estimate the repair cost. [...]

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