Why Choose PuroClean Emergency Services

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Water damage can be caused by something that seems minor, like a leaky faucet or something significant, like frozen and burst pipes. Whatever the cause, large or small, PuroClean of Jacksonville, FL is prepared to respond quickly and remove standing water and moisture from your property in or around Jacksonville, FL. Our trained technicians will take care of your home or business. It’s important to avoid the risk of mold damage. Our goal is to avoid further damage. Don’t wait to call us anytime, at (904) 573-3566.

Trust PuroClean of Jacksonville, FL for your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During our Process of Water Removal: The PuroClean of Jacksonville, FL certified water damage specialists are there to make sure that the obvious and hidden water damaged areas of your home and property are restored – they do this while giving special care to all of your belongings and property.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to additional damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective method as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a safe and clean condition.

Odors are an indicator that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: We strive to be transparent so that everyone affected are fully informed and able to make important decisions. Throughout your water damage in Jacksonville, FL repair experience, we ensure that you and your insurance company are fully informed on all steps of our work. We always let you know what to expect and what you can and can’t do as we go along.

We understand the impact this has on you and your family and will assist you with compassion and minimal disruption to daily life. PuroClean of Jacksonville, FL can be counted on to quickly and carefully respond to your Jacksonville, FL water damage emergency 24/7 and to salvage your property as professionally as possible.

We keep you and your insurance broker informed about our progress throughout the entire process. PuroClean’s IICRC certified technicians will use advanced equipment to precisely gauge the extent of your damage and will restore all areas with both visible and hidden water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Jacksonville, FL

Water Damage Assessments:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Extraction of Water in Jacksonville, FL

We begin by removing any standing water found in your home or business using specially designed equipment strategically placed to extract all water from the area.

  • When the water has been removed, any affected structures and property are removed to be stored or discarded. This first step takes place immediately and is performed using our advanced pumping machines. PuroClean will begin water removal immediately using our powerful commercial water pump machines. Upon the finishing of the water removal procedure, PuroClean will remove all damaged structures and/or belongings whether they are to be stored or discarded.
  • The equipment will be removed upon completion and the PuroClean technicians will discard the water at another location.

Drying & Dehumidification

Once all areas requiring this process have been identified, the areas are isolated and prepped for drying and dehumidification.

  1. To ensure this step can be completely performed, removal of belongings and upholstery will be necessary.
  2. We will place industrial air movers, focusing on the most affected areas. The most highly affected areas will be the focus, and trapped water will be removed by the machines. These powerful air movers are very loud.
  3. During our dehumidification process, the moisture is pulled into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. PuroClean technicians dispose of the water that was removed in a separate location.
  4. To make sure that everything is being dried properly, your PuroClean technician will closely monitor moisture levels. Once moisture levels are normal, any removed items will be placed back to their original locations.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean Jacksonville, FL‘s Water Damage Dos and Don’ts

Repairing water damage in Jacksonville, FL is very important, but the safety of everyone involved is our number one priority. Whether mitigating or restoring water damage, the following tips will help lower the risk of you suffering a setback due to a rain event, flood, problem plumbing, leaking AC, or roof.

What To Do:

  • Shut Off Your Water: Shut off your home’s water source and call a plumber for repairs.
  • Use Caution: Watch your step, as floors may be slippery. Also, watch for trip and fall hazards as well as for exposed electrical wires.
  • Water removal: Mop as much water as possible. In cool weather, open windows to help speed up drying and in hot weather, only if it’s safe to do so, turn on your A/C.
  • Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
  • Manage Area Rugs and Obstacles: Remove any area rugs and pick up any items that may be sitting on the floor.
  • Dry Storage Containers: Any storage containers such as wet suitcases and storage bins should be opened and dried in the sunlight if at all possible.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be relocated to a safe, dry place.
  • Dry Clothing: Immediately dry all garments. Hang fur and leather goods to dry at room temperature.
  • Protect Furniture: Place aluminum foil or plastic underneath furniture legs on wet carpeting. Open (but do not force) drawers and cabinet doors to dry out the inside.
  • Contact PuroClean ASAP: Call PuroClean of Jacksonville, FL. Trained technicians highly trained in Jacksonville, FL water damage are ready and waiting to come to you.

Do Not Do:

  • Don’t Use a Vacuum Cleaner: Only use a wet vacuum, which is designed to handle water. DON’T USE your normal everyday vacuum.
  • Don’t Touch Plugs or Outlets: DON’T PLUG OR UNPLUG any electrical appliances or touch anything that is already plugged in.
  • Don’t use electrical devices or appliances: DON’T touch or operate any electrical appliances, such as televisions, computers, radios, fans, or anything that may be hooked to electric power – and ESPECIALLY while standing on any wet floor, regardless of the material.
  • Don’t turn up the heat: keep interiors as cold as possible, as mold grows in heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Jacksonville, FL are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (904) 573-3566.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (904) 573-3566 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

Puroclean very own Ed Deleon was very professional when he came to inspect my property. He left me feeling very assured that they guarantee their work. I would recommend PuroClean to others . I am a [...]

BRENDA WATTS

Michael Rupe came out after our initial appointment got delayed because he had an emergency flood to go take care of. Let's not make any mistakes, my dude came out at night, after working all day and [...]

STEVE THOMAS

FAQ

What happens and what are the effects when water floods my home or business?

Water from outside the structure is contaminated and should be handled be professionals such as PuroClean. Even if the water was not from outside if it is there for an [...]

What should I do after a flood or sewage or water leak?

Firstly, contact a water damage restoration company as soon as possible. Don’t wait as water can cause mold and irremediable damage to the wood, walls, and carpet in your home. [...]

How can you prevent water damage on the roof?

Replace missing shingles, clean gutters, inspect vents, valleys, chimneys, pipes, skylights, etc. You should also check your attic ceiling and remove ice buildup during heavy snow. [...]

Does homeowner’s insurance cover water damage from the roof?

[VIDEO] Every insurance policy is different. You should contact your broker/agent or your insurance company to determine the amount of coverage that you have. [...]

Why does PuroClean Emergency Recovery Services need access to my house or business?

Initially PuroClean needs to get into the home or office to do the emergency remediation and mitigation work. Then, during the drying process, PuroClean will need to return each day [...]