We were out of state when a tree fell on our roof. Puroclean responded immediately. They were easy to work...
We were out of state when a tree fell on our roof. Puroclean responded immediately. They were easy to work with and Neal was always available. They have also been very patient as we have navigated through the insurance end of it. - ★★★★★
Chrystal B.
Tylar was very pleasant, knowledgeable and helpful! He did an amazing job! - ★★★★★
Eric G.
Working with the team at PuroClean has been great. Knowledgeable and thorough from start to finish. - ★★★★★
Ted L.
Mike Fernandes was the lead manager and did a supurb job in seeing that everything was done perfectly - ★★★★★
Allen E.
PuroClean did a fantastic job with cleanup and repair of our basement after flooding from a broken water heater. The...
PuroClean did a fantastic job with cleanup and repair of our basement after flooding from a broken water heater. The remediation team was prompt and efficient. Project manager Mike Fernandes handled the repair very well, communicating regularly and clearly while the repair team fixed everything up as good as new. Very pleased with PuroClean. - ★★★★★
Mishelle M.
Tyler and Erik preformed mitigation at the house, they were compassionate, informative, and worked really fast. - ★★★★★
Elizabeth A.
Mike Fernandes took care of the restoration in my house professionally. My questions were answered promptly and I'm happy with...
Mike Fernandes took care of the restoration in my house professionally. My questions were answered promptly and I'm happy with the result of the restoration. - ★★★★★
Steve W.
Can’t say enough about PuroClean. From mitigation with Clint and Tyler, to repair with Mike and his team, and everything...
Can’t say enough about PuroClean. From mitigation with Clint and Tyler, to repair with Mike and his team, and everything in between, they were fantastic. Extremely professional, prompt, and willing to listen to any concerns we had at any point in the process. Deal with extreme confidence, you will not be disappointed. - ★★★★★
Tomaree T.
I called PuroClean to investigate a leak that occurred. Their customer service is awesome. I received calls & texts to...
I called PuroClean to investigate a leak that occurred. Their customer service is awesome. I received calls & texts to remind me of the appointment. The service technician, Clint arrived on time and was very friendly and knowledgeable. I look forward to working with them again. - ★★★★★
Benjamin W.
We came home to discover our main water line into our house had broken on the outside and water was...
We came home to discover our main water line into our house had broken on the outside and water was intruding into our basement. There was approximately 3 plus inches of standing water. I called PuroClean and they responded immediately and helped get the water turned off at the main box. Tyler began extracting the standing water from the basement and completed the entire basement extraction in about 3 hours. Once all water was extracted that night Tyler set the equipment to dry out the basement framing. Each day PuroClean techs either Erik, or Clint, was out to check the drying status of the affected areas and reposition the equipment as needed. PuroClean has a great automatic system that sends you text messages to notify you when the technician is en-route and provides a map with their estimated time of arrival. I was not at home during the follow up appointments but received notification once they had completed their check. Their service and knowledge is exceptional and I would certainly use them again and recommend them to others if they had a need. - ★★★★★
