24/7 Flood and
Water Damage Restoration

• Emergency Water Extraction
• Drying and Dehumidification
• Removal and Containment of Odor Caused by Mold and Mildew
• Carpet, Cushion Cleaning and Restoration, Stain Removal

Emergencies don’t wait until it’s a convenient time to disrupt your life. We move into action 24/7 to help you recover from flood or water damage.

PuroClean of Naperville takes pride in the ability to respond quickly to water damage issues and emergencies in Naperville and surrounding areas. We understand that water damage can be caused by all kinds of issues ranging from leaky faucets to something more significant like frozen or burst pipes. Your home is in good hands with our experienced and trained technicians. Our goal here at PuroClean of Naperville is to avoid any further problems and avoid the risk of mold that could impact the structure of your property. Don’t hesitate to contact us anytime at (630) 474-7876.

Trust PuroClean of Naperville for your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Water Removal Process: PuroClean of Naperville‘s IICRC certified technicians strongly care for your property and belongings while being sure that water damage, both visible and invisible, is restored.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective method as bleach does not kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a safe and clean condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: We strive to be transparent so that all parties involved are fully informed and able to make crucial decisions. Throughout your water damage in Naperville repair process, we ensure that you and your insurance company are fully informed on all aspects of our work. We always let you know what to expect and what you can and can’t do as we go along.

It’s our goal to help you with as much compassion and minimal interruption to your daily routine, because we understand the trauma you are experiencing. PuroClean of Naperville can be counted on to respond to your Naperville water damage emergency urgently and sensitively 24 hours a day, 7 days a week, and to act with professional speed and kindness to salvage your home or property.

We will consistently stay in contact with you and your insurance broker throughout the entire process to keep you updated on our progress. Our advanced cleaning equipment is used by our IICRC certified technicians to precisely measure the extent of water damage and completely restore your property by removing visible and invisible water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Naperville

Water Damage Assessment:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Naperville Emergency Water Extraction

To extract the standing water from your affected area, we start by using strategically placed specially designed water removing equipment that quickly removes the water.

• When the water has been removed, any affected areas and belongings are relocated to be stored or thrown away. This first step happens right away and is carried out using our commercial pumps. Our technicians start water removal immediately using our high tech commercial water pump machines. Upon completion of the water removal procedure, PuroClean will remove all affected structures and/or belongings whether they are to be stored or discarded.
• The equipment is taken away upon completion and the PuroClean technicians will discard the water at another location.

Dehumidification and Drying

Once all areas requiring this process have been identified, these premises are isolated and prepped for drying and dehumidification.

1. This procedure calls for all belongings to be relocated to thoroughly complete the water removal.
2. Air moving machines will be sat out around the premises strategically in the most affected areas. The areas that contain the most moisture will be the focus to pull out trapped water. Remember, these machines are very loud.
3. These air movers are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. The water removed is disposed of by our technicians at a different location.
4. To ensure that everything is being dried properly, a PuroClean technician will monitor moisture levels. Once moisture levels are normal, all removed items will be placed back to their original locations.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Naperville

Repairing water damage in Naperville is very important, but the safety of everyone involved is our top priority. Whether mitigating or restoring water damage, the following tips will help reduce the risk of you suffering a setback due to a heavy rain, flood, faulty plumbing, leaking AC, or roof.

To Do:

• Shut Off Water: Shut off your home’s water supply and call a plumber for repairs.
• Be Cautious: Watch your step, as floors may be slippery. Also, watch for trip and fall hazards as well as for any exposed electrical wires.
• Remove Excess Water: Mop up as much water as possible. In colder weather, open windows to speed the drying process; in hot weather, if safe, turn on your A/C.
• Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
• Eliminate obstacles – Remove rugs: Pick up any wet rugs and remove any items that may be sitting on the floor and could pose a treat when walking.
• Dry Storage Containers: Open any wet suitcases and storage boxes; and, if possible, dry them in the sunlight.
• Protect Your Valuables: Paintings, artwork, and any other valuables should be relocated to a safe, dry place.
• Dry Wet Clothing: Quickly dry any damp clothes. Hang leather goods and furs to dry at room temperature.
• Protect Furniture: Place tinfoil or plastic underneath furniture legs on wet carpeting. Open (but do not force) drawers and cabinet doors to dry out the inside.
• Contact PuroClean ASAP: Call PuroClean of Naperville. Trained technicians highly trained in Naperville water damage are ready and waiting to come to you.

What Not To Do:

• DO NOT VACUUM: You shouldn’t use a traditional household vacuum cleaner. Only use a wet vac, the type that is specifically created to handle water.
• Do Not Touch Plugs or Outlets: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is plugged in already.
• DO NOT USE APPLIANCES: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while you are standing on wet floors or carpets, particularly concrete or tile floors.
• Do Not turn up the heat: keep interiors as cold as possible, as mold grows in heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Naperville are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (630) 474-7876.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (630) 474-7876 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

We offer a comprehensive water removal service, including carpet cleaning and restoration, as well as mold and mildew removal. The PuroClean QUICKDRY SYSTEM™ is guaranteed. Call us to find out more!