Purofirst personnel are excellent. Checked out my basement to be sure no problems after replaced leaky pipes. Very thorough inspection and reassured me no problems which meant no business for them.
Suzanne Grefsheim
October 29, 2025
We had a major water heater leak, and the Purofirst team was absolutely fantastic from start to finish.
Emergency Services Division Manager DJ got a crew out to our home within just a couple of hours. The remediation team, led by technician Antonio, worked quickly and efficiently. Antonio was extremely knowledgeable, detail-oriented, and conscientious — he explained every step of the process and checked in regularly throughout the week-long remediation. DJ remained very responsive and helpful, answering all of our questions along the way.
When it came time for repairs, Claims Specialist Collin was equally professional, knowledgeable, and attentive to detail. He was there at the start of the work to ensure that the scope was well understood and even stopped by at the end to make sure everything was done properly and that we were satisfied. The repair team, Alex and Patricio, were professional, efficient, and meticulous — they left our home even better than it was before the leak.
We highly recommend Purofirst for their professionalism, responsiveness, and quality of work.
Anya Erokhina
October 29, 2025