PuroClean of Saint Augustine mitigates and restores properties in North East Florida.

Since 2014, PuroClean Emergency Restoration Services has provided 24-hour restoration services for water, smoke, fire, mold and biohazard emergencies in Saint Augustine, Jacksonville, Fernandina Coast and Palm Coast areas. If you need assistance, please call our 24-hour local response line: (904)495-0950.

We service the St. Johns, Clay and Duval counties 24 hours a day and 7 days a week. Our average “on-site” time is 60 minutes, and we work directly with your local insurance provider. Give us a call now at (904)495-0950 to schedule a visit.

In 2014, and despite being close to retirement, Russell left the fire department and started Puroclean Emergency Restoration Services, Inc.  Wanting to become a business owner again, Russell believed this industry would quench his entrepreneurial spirit while simultaneously fulfilling his need to help others and to serve his community.  Russell prides himself on operating his franchise with the help of a highly competent, well trained, and professional team behind him. Most importantly, because of his background as an emergency first responder, Russell has a deep understanding and compassion for those whose homes have been damaged or even destroyed and is always patient when helping them through the process of rebuilding their lives.  

Russell’s work ethic and drive has contributed greatly to his professional and financial success yet he never loses sight of what matters most – helping others.  He is a constant supporter of various charitable organizations, is a Board Member for Reconstructing Dreams which helps victims of violent crimes, and he often personally gives to others in need.  

Local Partnerships

Our Team

Russell Benes

Owner

Russell Benes has spent his entire career helping others who have been impacted by crisis, tragedy, and disaster, so it is no surprise that his most recent endeavor is owning a Puroclean franchise.  Russell’s service to others began when he enlisted in the United States Navy many years ago. Following eight years in the military, Russell became an emergency first responder, Firefighter/ Paramedic, and served his community for more than 20 years.

Melissa Rowe

Community Relations and Business Development

Joined PuroClean in 2017

Melissa Rowe is the Community Relations and Business Development Representative for PuroClean Emergency Restoration Services. She serves as a client advocate to ensure that all departments understand the clients needs and respond with the right quality of service.

Jared -

Operations Manager

Joined PuroClean in 2015

Jared was the first full-time employee hired by Russell Benes in 2015, and now serves as the Operations Manager. He studied before moving to Jacksonville. Jared is responsible for overseeing emergency water and fire jobs, estimates, mold remediation, rebuilds, and biohazard jobs. Jared has numerous IICRC Certifications and continues his personal and professional development by attending continuing education classes on a regular basis. 

Jamie -

Office Manager

Joined PuroClean in 2018

Jamie is and Office Manager with PuroClean Emergency Restoration Services of St. Augustine. She has over seven years in the customer service industry so customer concerns are her top priority. She's ready to take your call at 904-495-0950, and answer any questions or concerns you have.

Wayne -

Crew Chief

Joined PuroClean in 2018

Wayne is a Crew Chief and Certified IICRC Technician. He oversees water, fire, mold, and biohazard jobs of all sizes and complexity. Wayne has numerous IICRC Certifications and continues his personal and professional development by attending continuing education classes on a regular basis. 

Tim -

Crew Chief

Joined PuroClean in 2017

Tim is a Crew Chief and Certified IICRC Technician. He oversees water, fire, mold, and biohazard jobs of all sizes and complexity. Tim has numerous IICRC Certifications and continues his personal and professional development by attending continuing education classes on a regular basis. 

Erin Johnson

Business Development Manager

Joined PuroClean in 2020

Erin is our newest Business Development Manager for PuroClean Emergency Restoration Services. She serves as a client advocate to ensure that all departments understand the clients needs and respond with the right quality of service.

Nate -

Restoration Technician

Joined PuroClean in 2018

Nate is a Certified IICRC Technician for water, fire, mold, and biohazard jobs of all sizes. As with all Puroclean Emergency Restoration Services employees, he continues growing professionally by attending in-house training and will be taking the IICRC certification in the near future. 

Ian -

Restoration Technician

Joined PuroClean in 2019

Ian is a Technician for water, fire, mold, and biohazard jobs of all sizes. As with all Puroclean Emergency Restoration Services employees, he continues growing professionally by attending in-house training and continues his personal and professional development by attending continuing education classes on a regular basis. 

Andy -

Crew Chief

Joined PuroClean in 2016

Andy is the Crew Chief and is Certified IICRC Technician and oversees water, fire, mold, and biohazard jobs of all sizes and complexity. Andy has numerous IICRC Certifications and continues his personal and professional development by attending continuing education classes on a regular basis. 

Achievements

We are proud to share certifications, awards, and recognition we have received.

IICRC Certification

IICRC Certification

EPA Lead-Safe Certified

EPA Lead-Safe Certified

January 13th

How to Prevent Your Sump Pump Line from Freezing

December 27th

2021 Holiday Party Safety Checklist

24/7 Emergency Response (904) 495-0950