24/7 Emergency Response (904)495-0950

Why Choose PuroClean Emergency Restoration Services

When every miniute counts you want experienced people you can rely on. Trained and certified to the highest standards in the industry, our PuroClean professionals respond 24 hours a day, 7 days a week, to mitigate loss and meet every challenge with professionalism reliability, compassion & respect.  Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.


We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

PuroClean of St. Augustine, FL takes pride in the ability to respond quickly to water damage problems and emergencies in St. Augustine, FL and surrounding areas. We understand that water damage can be caused by all sorts of issues ranging from leaky faucets to something more serious like frozen or burst pipes. Your home is in good hands with our certified and trained water damage restoration technicians. Our goal here at PuroClean of St. Augustine, FL is to prevent any further damage and avoid risk of mold that could affect the structure of your home. Don’t hesitate to contact us anytime at (904)495-0950.

Trust PuroClean of St. Augustine, FL for your Water Damage Restoration

PuroClean QuickDry System™: Here at Puroclean, we want to make sure that we are able to dry and restore as much of your water damaged property as we possibly can. Our QuickDry System™ uses psychrometric science – which is a proven way to properly manage dehumidification and the temperature that allows us to do just that.

Water Removal Process: PuroClean of St. Augustine, FL‘s IICRC certified technicians strongly care for your property and belongings while ensuring water damage, both visible and invisible, is restored.

Mold & Odor Removal: Unfortunately, bleach does not solve mold damage. Our certified water and mold technicians will sanitize the mold-infected structure, and by using our HELP Air Filters and HELP vacuums, we will remove contaminants that are at risk of becoming airborne. This way, your property will be at its cleanest and safest state.

Mold damage in St. Augustine, FL can cause odors that will permeate the surrounding area and be very challenging to eliminate. Puroclean’s state-of-the-science equipment, fortunately, has the power and ability to return your affected area to a nice, pre-damaged condition.

Ongoing Communication: During the St. Augustine, FL water damage restoration process PuroClean works with you and your insurance agent to keep you both in the loop on what is happening, what to expect, and what to do. It is our mission here at PuroClean of St. Augustine, FL to be transparent, to ensure all parties involved stay fully aware of what’s taking place, and are able to make decisions confidently.

It is our goal to help you with as much compassion and little disruption to your everyday routine, because we understand the trauma you are experiencing. PuroClean of St. Augustine, FL can be trusted to respond to your St. Augustine, FL water damage emergency with urgency and sensitivity 24 hours a day, 7 days a week, and to act with professional speed and kindness to salvage your home.

The PuroClean certified techs accurately measure the extent of the water damage using the best and latest equipment and thoroughly restore damaged property by addressing both visible and invisible water damage. Throughout every step of the way we will keep both you and your insurance broker in the loop on our progress.

PuroClean Emergency Flood and Related Water Damage Restoration Services in St. Augustine, FL

Our Water Damage Restoration Process:

  • Our technicians will first take out damaged material, whether it will be discarded or restored. Materials included are drywall, fragile wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more.
  • After the damaged items are removed, your technician will begin drying out the water and sanitizing the affected areas. Specialized tools like air movers and dehumidifiers are usually used in the drying process.
  • Our technicians will then move on to mold damage in the restoration process. Mold-infected surfaces will be thoroughly cleaned and restored as quickly as possible to prevent it from spreading.

St. Augustine, FL Emergency Water Extraction

To extract the standing water from your home or business, we begin by using strategically placed specially designed water removing equipment that quickly removes the water.

  • Our specialized pumping equipment will be immediately used to remove all standing water right away upon arrival. Your affected property will be removed to be stored or discarded.
  • After the water is fully removed from the premises, the equipment is removed and the pumped water will be discarded at an environmentally safe location.

Dehumidification & Drying

The affected areas that need to be dried and dehumidified are marked, isolated, and prepped to undergo this process.

  1. Relocation of belongings and upholstery are required to ensure that the process can be accurately done and completed.
  2. A PuroClean professional will assess the marked off-premises and choose locations for the powerful fans. Areas of the home or business that are affected with the most moisture and trapped water are our top concern, to pull out trapped water. Remember, these industrial fans are quite loud.
  3. During this dehumidification process, the water is pulled into the air by the fans. Puroclean technicians dispose of all the excess water in a different location.
  4. To ensure that everything is being dried properly, your PuroClean technician will closely monitor moisture levels. Once moisture levels are at a normal level, all removed property will be placed back to their original locations.

Carpet Restoration

Restoring your carpet and returning it to the original state is Puroclean of St. Augustine, FL’s carpet restoration phase.

  1. Locating the source of the water damage is our first step, then determining if we believe your carpet is salvageable or not.
  2. Remaining water is removed from the carpet through water extraction. This will occur if we feel the carpet is salvageable.
  3. Commercial grade air movers (fans) are then used to remove the remaining moisture within the carpet and prevent mold growth.
  4. Our techs will keep you and your insurance agent in the loop during the drying process.
  5. Once the carpet is completely dry, furniture and belongings are moved back to their previous location. All equipment will be removed by PuroClean technicians.

Cleaning, Deodorizing and Spot Removal of Carpet

Water damaged carpets can form mildew, and this mildew often creates odors that spread quickly throughout the affected area and throughout your home or office. The PuroClean technicians can properly eliminate the odors with our proven process of cleaning, deodorizing and spot removal where needed.

  • Our technicians begin with a complete inspection and vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture will be removed.
  • Pet odor and spot removal, when necessary, is then performed on your carpet.
  • To protect your carpet and prolong it’s value, PuroClean offers a fiber or textile protector.

Mold Removal

PuroClean of [metro area] will follow a strict process to eliminate your mold-damaged property and confirm that your home or business is properly restored. Keep in mind that contacting PuroClean of St. Augustine, FL and getting a professional involved ASAP is important to preventing mold growth by assessing the water damage.

  • Once we have carefully inspected your property for any and all signs of mold, our techs then carefully and completely execute a full mold removal on your property and belongings.
  • Once the mold is completely cleaned out, we begin the deodorization process. After all signs of mold are gone, the cleaning, disinfecting and deodorization is done on all impacted areas.
  • We will then use HEPA air filtration and vacuuming tools to evaporate the water and get rid of the moisture.

St. Augustine, FL Water Damage Do’s and Don’ts

Mitigating or restoring water damage in St. Augustine, FL is one of our main goals. However, our top priority is the safety of all parties involved in our process, technicians and customers alike. Follow these tips to reduce setback chances due to roof leaks, faulty plumbing and AC, rains, floods, etc.

What To Do:

  • Shut off main water supply: Turn off your home’s water supply. You may need to call a plumber for repairs.
  • Be very careful: Watch where you step as floors may be wet and slick. Keep an eye out for obstacles and any exposed wiring. USE CAUTION.
  • Water removal: Mop as much water as possible. In cooler weather, open windows to help speed up the drying process and in hot weather, only if it’s safe to do so, put your air conditioning on.
  • Upholstery should be propped up: All loose cushions and upholstered furniture should be propped up in a dry place.
  • Remove obstacles – Remove rugs: Pick up any wet rugs and remove all items that may be sitting on the floor and could pose a treat when walking.
  • Dry Storage Containers: Please open and dry all of your wet storage containers, bins, or suitcases. If possible, have them dry in the sun.
  • Protect Valuables: Move paintings and other art to a safe, dry place.
  • Dry Clothing: Quickly dry all garments. Hang leather and fur goods to dry at room temperature.
  • Furniture Protection: Put aluminum foil or some sort of plastic under all furniture legs touching wet carpets. Open any drawers and cabinet doors to dry out interiors (but do not force them open).
  • Call PuroClean Immediately: Call PuroClean of St. Augustine, FL. Our experienced technicians are highly skilled in St. Augustine, FL water damage repair.

What Not To Do:

  • Do not operate a vacuum cleaner: DON’T USE your regular household vacuum cleaner. You may use a wet vac or wet/dry vac that is built to handle water cleanup.
  • Don’t mess with electrical outlets: DO NOT unplug or plug any electrical cords or outlets and don’t touch anything that is already plugged in.
  • DO NOT USE APPLIANCES: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while you are standing on wet floors or carpets, particularly concrete or tile floors.
  • Don’t let it get too hot: Try to keep wet areas as cool as possible because hot, moist areas increase mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of St. Augustine, FL are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the property will be in a better state than it originally was. Call us now at (904)495-0950.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (904)495-0950 for a free estimate of our water damage restoration services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

A prompt response using the

PuroClean QuickDry System™ can save

on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.


Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.


Is it okay to leave the equipment running all the time?

Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process. [...]

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Why is water damage dangerous?

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and mold growth can [...]

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What causes water damage?

Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflows, poor drainage, and [...]

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What should I do after a flood or sewage or water leak?

Firstly, contact a water damage restoration company as soon as possible. Don’t wait as water can cause mold and irremediable damage to the wood, walls, and carpet in your home. [...]

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Why does PuroClean Emergency Recovery Services need access to my house or business?

Initially PuroClean needs to get into the home or office to do the emergency remediation and mitigation work. Then, during the drying process, PuroClean will need to return each day [...]

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