Why Choose PuroClean Emergency Restoration Services

When every miniute counts you want experienced people you can rely on. Trained and certified to the highest standards in the industry, our PuroClean professionals respond 24 hours a day, 7 days a week, to mitigate loss and meet every challenge with professionalism reliability, compassion & respect.  Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Water damage is often caused by something that seems minor, like a leaky faucet or something significant, like frozen and burst pipes. Your local PuroClean of St. Augustine, FL is dedicated to responding quickly to make sure that any water and moisture is removed from your home, regardless of the cause. Our trained technicians will take care of your home or business. It’s important to avoid the risk of mold damage. Our goal is to prevent additional damage. Call us anytime at (904)495-0950 – Don’t wait!

Trust PuroClean of St. Augustine, FL for your Water Damage Remediation

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Water Removal Process: PuroClean of St. Augustine, FL‘s certified technicians strongly care for your property and belongings while ensuring water damage, both visible and invisible, is restored.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective method as bleach does not kill the spores; it only bleaches them. PuroClean’s mission is to return your property to a clean and safe condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: We strive to be transparent so that all parties affected are fully informed and able to make important decisions. Throughout your water damage in St. Augustine, FL repair service, we ensure that you and your insurance provider are fully informed on all areas of our work. We let you know what to expect and what you can and can’t do as we go along.

Trust that PuroClean of St. Augustine, FL will respond to your St. Augustine, FL water damage report with urgency and sensitivity, 24 hours a day, 7 days a week, and to professionally restore your property. We understand the trauma you and your family are going through, and we will help you with compassion, and minimal disruption to your daily life.

The PuroClean certified techs accurately determine the extent of the water damage using state-of-the-science equipment and thoroughly restore damaged property by addressing both visible and invisible water damage. Throughout every step of the way we will keep both you and your insurance provider in the loop on our progress.

PuroClean Emergency Flood and Related Water Damage Repair Services in St. Augustine, FL

The Water Damage Assessment:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

St. Augustine, FL Emergency Water Extraction

Qualified specialists will commence by removing all standing water from your property. We strategically use commercial grade water removal machines to remove the water as quickly as possible.

  • The first step calls for immediate water removal using our advanced pumping machines. Once the water is removed, all affected belongings and structures will be removed and stored or discarded.
  • The equipment will be removed upon completion and the PuroClean technicians will discard the water at another location.

Drying and Dehumidification

Areas to be dried and dehumidified are marked, isolated and prepped to be our focus for drying and dehumidification.

  1. To ensure this process can be completely performed, relocating items and upholstery will be necessary.
  2. Air moving machines will be located strategically in the most affected areas. The areas that contain the majority of the water will be the focus to pull out trapped water. Remember, these machines are very loud.
  3. The water is sucked into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. PuroClean technicians will make sure the water is disposed of in another location.
  4. Once the moisture levels are normal, your PuroClean technicians will bring back moved items to where they belong. The humidity levels are closely monitored by PuroClean technicians to ensure that things can get back to normal as soon as possible.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

St. Augustine, FL Water Damage Do’s and Don’ts

Although the repair of water damage in St. Augustine, FL is a high priority, the safety of our customers and technicians is our most important priority. The following tips will help lower risk of suffering setbacks due to a rain event, flood, roof leaks or faulty plumbing or AC units; regardless of whether you’re mitigating or restoring water damage.

What To Do:

  • Shut off the main water supply: Turn off your home’s water supply. You may also need to call a plumber for repairs.
  • Use Caution: Watch your step, as floors may be slippery. Also, watch for trip and fall hazards and for exposed electrical wires.
  • Remove Water: Mop up as much water as possible. In colder weather, open windows to speed the drying process; in hot weather, if safe, turn on your A/C.
  • Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
  • Deal with Area Rugs and Obstacles: Take out rugs and pick up all items that may be sitting on the floor.
  • Dry Storage Containers: Storage containers such as wet suitcases and storage boxes should be opened and dried in the sunlight if at all possible.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
  • Dry Wet Clothing: Quickly dry any wet clothes. Hang leather goods and furs to dry at room temperature.
  • Protect Furniture: Place aluminum foil or plastic underneath furniture legs on wet carpeting. Open (but do not force) drawers and cabinet doors to dry out the inside.
  • Contact PuroClean ASAP: Call PuroClean of St. Augustine, FL. Trained technicians highly trained in St. Augustine, FL water damage are ready to come to you.

What Not To Do:

  • DO NOT VACUUM: You should not use a traditional everyday vacuum cleaner. Only use a wet vac, the type that is specifically created to handle water.
  • Don’t Touch Plugs or Outlets: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is plugged in already.
  • DO NOT USE APPLIANCES: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while you are standing on wet carpets or floors, particularly concrete or tile floors.
  • Do not turn on your heat: The cooler you can keep your affected area, the better. Hotter temperatures promote mold growth.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of St. Augustine, FL are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (904)495-0950.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (904)495-0950 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

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24/7 Emergency Response (904)495-0950