Ohio-Based PuroClean Mitigates with Core Values for Success
PuroClean Emergency Services provides 24/7 emergency water damage, fire damage, mold remediation, and biohazard cleanup and restoration for residential and commercial clients. We service the Dayton, Springfield, Cincinnati, and surrounding counties and strive to be onsite within two hours for emergency calls.
We restore property and peace of mind to residential and commercial clients who have experienced property damage from water, fire, mold, or biohazard situations. Our highly trained technicians evaluate each job to ensure each client is taken care of at the highest level possible.
At PuroClean Emergency Service, customer service begins with every phone call we receive. Our trained staff collects all pertinent information and works to dispatch a crew as soon as possible. Based on Insurance requirements, if additional vendors such as a plumber, board-up company, or flooring expert are needed, PuroClean Emergency Service gladly arranges to have expert trade partners reach out to our clients to support their needs. We provide a “one-stop-shop” service to ensure every detail is completed. At PuroClean Emergency Service, we work with all insurance carriers and are considered a “preferred vendor” for most carriers. Often times, there is no need to file a claim and our trained staff explains to the client the best solution for their situation. We offer no-interest payment plans for self-pay clients who are on fixed budgets.
All employees understand and live by these core values, which empower them to make the best decisions for our clients.
With a strong commitment to “giving back,” our office supports various organizations and events, including fundraising activities, youth and high school athletics, various faith-based events, The Red Cross, the Alzheimer’s Association, SICSA, Gold Star Mother’s Group, Big Brothers/Big Sisters, and numerous others! We are also members of the BBB, several Chambers of Commerce, BNI, BlueGoose, BOMA, IFMA, and we support numerous non-profits. We also have employees on several Boards of the nonprofits we support including Big Brothers/Big Sisters, Blue Star Mother’s Group, and the Alter High School Football Association.
Our Ohio-based Team:
Our employees are highly trained and have numerous IICRC Certifications, Mold Certifications, and Lead Certifications.
PuroClean has additional employees who support our Certified Staff. All employees are given advancement opportunities, and after meeting required criteria, are sent to IICRC Certified classes to become certified technicians. We are always looking for motivated, career-minded individuals to join our Team! No experience necessary.
Our Core Values
At PuroClean Emergency Services we believe that by living our Core Values we create an environment that encourages people to make a difference. Anytime we make a positive difference in someone’s life, we hope it inspires them to do the same.
Becky and her family are lifetime residents of the communities they serve. Our area has top-rated schools including K-12, community colleges, and private as well as public universities. There are strong cultural arts centers, parks, walking and bike paths, entertainment venues, and a host of wonderful restaurants for any budget or celebration.
Prior to purchasing PuroClean Emergency Services, Becky was part-owner in a tooling and machining company her father had started. She has a love of family business as well as teaching, and she uses her skills and passion for teaching continuing education classes and mentoring other business owners. Opened in 2008, we are family-owned and operated. Becky Edgren, our owner, has three daughters Lara, Megann, and Britni, who also works in the business full time.
Our team serves quickly, professionally, ethically, and with compassion.
Sadly, we've had to use PuroClean three times. Each time they are prompt, thorough and professional. They are always helpful during a stressful time.
Thank you for your prompt service and being compassionate with everything.
They were all great. Explained everything as they went along. We appreciated that very much. Thank You.