Customer Reviews
What Our Customers Say
PuroClean Emergency Services
★★★★★
PuroClean did a fantastic job helping me with the different aspects of having water damage! Collin took the time to explain what needed to be done and answered my many questions. Amy and her crew worked very hard removing my contents and putting things back carefully. They were so patient with me, especially as I was being particular about putting the living room area rug in the correct place. Megan, Mary Beth, and Laura were great at communicating with me and helping me understand the process. I'm grateful for PuroClean as they were a huge help to get my house back to where it was. Thank You!!!
Nan Hieb
July 15, 2026
★★★★★
I have used PuroClean four times in the last 20 years. They have always shown up within 2 to 3 hours after I called. I am impressed by their professionalKnowledge and their work ethic. They seem to have mostly long term employees.
Marty McElwee
Milford, OH
Marty McElwee
June 24, 2026
★★★★★
They were extremely knowledgeable and fast! Offered advice and came back once daily to make sure everything was working properly. We are in Centerville, they were very accommodating to make sure it was convenient for us! Highly recommend!!!
Sarah Ginter
June 3, 2026
★★★★★
I am extremely pleased with our service and highly recommend!!! Our basement flooded when our sump pump decided to quit during a big storm with A LOT of rain. Puroclean was recommended by our insurance and I’m so happy I called. I was told that a lot of other homes had flooded in the area the night before as well but they were able to come out that night to get started. The whole Puroclean team from that initial call to the last day of clean up and removal were amazing! Even though I knew they were extremely busy, someone from their team called each day to let me know when they would be there. I know they were all working overtime to ensure everyone was taken care of and because of their quick action and amazing work there was minimal personal property damage and no mold! This was such a relief and they helped make a stressful situation as painless as possible by taking care of everything. I cannot recommend them enough!!!!
Autumn Weeks
April 17, 2026
★★★★★
I attended an educational class they offer for insurance agents. So knowledgeable, they have done work for our customers and been great partners. Appreciate the whole staff and highly recommend them.
Amy Phelps
March 31, 2026
★★★★★
We were very pleased with Josh
He communicated regally so we knew exactly what to expect. He was reliable and thorough and explained everything he did
Pamela Schultz
July 10, 2026
★★★★★
Whole-heartedly recommend for any home owner in the Dayton, Ohio area! Emotions run high when there is a home emergency, and PuroClean came through with calm, helpful, and quick assistance.
Jennifer Davis
June 4, 2026
★★★★★
They were awesome, this was an insurance claim, Amy Hoskins and her crew was great, very thorough job, very friendly, I would request them again.
Anita Favors
May 8, 2026
★★★★★
Excellent service all the way around and great team. Highly recommended!
Chris Reed
April 16, 2026
★★★★★
Britni and Brian are fantastic, we’ve had customers use them for water mitigation and mold issues. Nothing but great things to say about this company!
Adam Rudy
February 25, 2026
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