I think it's important to have people in an association that number one, loves what they're doing, and number two, has compassion for the homeowner as well. Some people lack compassion and lack the privilege of having self-control, therefore, many items were broke in my home. Now, it's completely understandable with moving in and out of my home and in and out of your facility for a total of four moves, but some items were purposefully destroyed and that I do not take kindly to. One item was a Christmas decoration, Santa Claus had his head ripped completely off for no reason. Another was a clown that I've had since 19 89 and its hair was ripped out of its skull, now why would someone do that unless they were sitting there just being like messing around with my stuff when they shouldn't have been.
Otherwise my experience with everyone who came in and out of my home was very pleasant. They're very hard workers, they took care of the job, and like I said it was very pleasant working with each and every one of them.
But do be careful with your items, make sure you pack your own items as much as you can as far as important things or memorabilia because you may not have it when you get back.
Shauna Smith
October 17, 2025
I cannot say enough positive things about Brian and PuroClean! They are immediately responsive to customer calls and concerns. Everyone I interacted with was pleasant and understanding, even as I rambled on and on with anxiety. Brian came out the day after speaking with me and offered not only professional and thorough service, but also education about the issue. The integrity, professionalism, and honesty of the company and Brian is something not seen all the time in a profit-driven society. It’s nice to know there are places who still value these qualities and do amazing work AND offer reasonable pricing! I’ll call them every time we need something AND recommend to everyone I know! Thank you so much for everything! Now my kids and myself can focus on feeling better and breathing easier.
Keeellleywee Wee
October 17, 2025