Water Damage Restoration and Repair in Sterling, VA

PuroClean Emergency Restoration Services takes pride in responding rapidly to water damage issues and emergencies in Sterling and surrounding areas. We understand that water damage can be caused by issues ranging from leaky faucets to something more significant, like frozen or burst pipes.

Your home is in good hands with our experienced and trained technicians. Our goal here at PuroClean Emergency Restoration Services is to prevent any further problems and avoid the risk of mold that could affect the structure of your home. Don’t wait to contact us anytime at (703) 579-8912 for your water damage restoration needs in Sterling.

Trust PuroClean of Sterling, VA for Your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry System™ is designed to dry affected structural materials and contents in a timely and effective manner. It includes:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Our Water Removal Process

PuroClean Emergency Restoration Services‘s property-certified water damage service professionals are there to ensure that the obvious and hidden water-damaged areas of your property are restored while giving special care to all your belongings and property.

Mold and Odor Removal

Water losses not handled in a timely can lead to additional damage, such as microbial growth, loss of structural integrity, and potentially impact indoor air quality. Occupants of a damaged property might also experience health issues associated with mold growth and standing water. PuroClean’s IICRC-certified technicians follow industry best practices to properly do a mold removal that has infected and/or damaged a home or property and return it to a pre-loss condition.

Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use a bleach solution to clean mold; however, this is an ineffective strategy as bleach does not kill the spores; it only bleaches them. PuroClean’s mission is to restore your property cleanly and safely.

Odors are an indicator that something could still be wet. If something has a musty, pungent odor, it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and health-related issues. PuroClean’s approach is to follow industry standards to develop the proper scope of repair for your business or home, which includes employing specialized equipment and cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired condition.

Ongoing Communication

We will work closely with you and your insurance provider throughout the water damage restoration process, ensuring that you both know what is transpiring, what to expect, and what you can do. At PuroClean Emergency Restoration Services we strive to be transparent so all parties know what’s happening and can make confident decisions.

Here at PuroClean Emergency Restoration Services, you can always count on us to respond to water damage emergencies in Sterling with urgency and sensitivity 24/7. We will conduct ourselves professionally and thoughtfully when salvaging your property. We will strive to serve you with as much compassion and as little disruption to your daily life. We respect and understand that this is a difficult situation.

We will stay in contact with you and your insurance agent throughout the process to keep you updated on our progress. Our certified technicians use advanced cleaning equipment to precisely measure the extent of water damage and completely restore your home by removing visible and invisible water damage.

PuroClean Emergency Flood and Related Water Damage Restoration Services in Sterling, VA

Water Damage Assessment:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies, and answer the following: what’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may require removal due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated or structurally compromised according to industry standards.

Emergency Extraction of Water in Sterling, VA

We begin by removing any standing water on your premises using specially designed equipment strategically placed to extract all the standing water from the premises.

• PuroClean’s specialized pumping equipment will be used to remove all standing water right away upon arrival. Your damaged belongings will be removed to be stored or discarded.
• Once completed, the equipment will be removed, and the water will be discarded elsewhere by PuroClean’s professionals.

Dehumidification and Drying

Areas to be dried and dehumidified are marked, isolated, and prepped to be our focus for drying and dehumidification.

1. Your belongings and upholstery need to be moved to ensure the process can be completely finished.
2. A PuroClean technician will assess the marked-off premises and choose locations for the powerful air movers. Areas of the home or business that contain the most moisture and trapped water will be the key focus to pull out trapped water. Remember, these air movers are quite loud.
3. Following this, the water will be sucked out by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. All of the water pulled out will be disposed of by the PuroClean employee in another location.
4. PuroClean technicians will put back any moved items to their original location once moisture levels return to normal. Our technicians closely monitor humidity levels during this drying process to ensure proper drying.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very quickly due to soils and potentially from other issues, such as mildew, and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing, and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatment may be required for heavily soiled areas, spots, or pet odors.
• Post-cleaning treatments can include textile or fiber protection, and the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Sterling, VA

Water damage restoration is very important, but the safety of all parties is our first priority. Whether mitigating or restoring water damage, the following tips will help reduce the risk of you suffering a setback due to heavy rain, flood, faulty plumbing, leaking AC, or roof.

What To Do:

• Shut Off Your Water: Turn off the home’s water source and call a plumber for repairs.
• Be Extra Careful: Watch your step as floors may be slippery and wet. Keep a lookout for obstacles and any exposed wiring. USE CAUTION.
• Remove Excess Water: Mop up as much water as possible. In colder weather, open windows to speed drying; in hot weather, switch on your air conditioner if safe.
• Upholstery Should Be Propped Up: Any loose cushions and upholstered furniture should be propped up in a dry place.
• Deal with Area Rugs and Obstacles: Take out any area rugs and pick up all items that may be sitting on the floor.
• Dry Storage Containers: Storage containers like wet suitcases and storage bins should be opened and dried in the sunlight, if possible.
• Protect Your Valuables: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
• Dry Wet Clothing: Quickly dry all wet clothes. Hang leather goods and furs to dry at room temperature.
• Protect Your Furniture: Place aluminum foil or plastic under furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out the inside.
• Contact PuroClean ASAP: Call PuroClean Emergency Restoration Services Experienced technicians highly trained in water damage are ready and waiting to come to you.

What Not To Do:

• Do Not Vacuum: You should not use a traditional household vacuum cleaner. Only use a wet vac, the type that is specifically made to handle water.
• Do Not Touch Outlets or Plugs: Don’t plug or unplug any electrical appliances or touch anything that is plugged in already.
• Do Not Operate Electrical Appliances: Don’t use TVs, radios, computers, ceiling fans, or any electrical appliances, especially while standing on wet carpets or floors, particularly concrete or tile floors.
• Do Not Turn Up the Heat: Keep interiors as cold as possible, as mold grows with heat and moisture.

Water Damage Restoration FAQs

Below are questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?
PuroClean Emergency Restoration Services is open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (703) 579-8912.

What do I need to do to get a free estimate, or how much does it cost?
Call us now at (703) 579-8912 for a free estimate of our water damage restoration services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?
Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage is NOT covered by standard homeowners’ policies, no matter the water source. Also, the water damage that results from a lack of maintenance is not covered by a typical homeowner’s insurance policy.