Why Choose PuroClean Emergency Restoration Services

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Get in touch with the experts at PuroClean of Sterling, VA if your property floods or experiences other water damage. We’re available 24/7. Floods will often result in water damage to homes, which may appear on the surface as a minor problem, but can quickly escalate into needless, extensive damage to both health and property. Timing is critical to reducing additional damage. PuroClean’s licensed and trained technicians work compassionately, professionally and quickly to contain the water first. Call us today at (703) 579-8912!

Trust PuroClean of Sterling, VA for your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Water Removal Process: PuroClean of Sterling, VA‘s certified technicians strongly care for your property and belongings while being sure that water damage, both visible and invisible, is restored.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective approach as bleach does not kill the spores; it only bleaches them. PuroClean’s mission is to return your property to a safe and clean condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean will work closely with you and your insurance company throughout the Sterling, VA water damage repair process, to ensure you both know what is happening, what to expect and what you can do. At PuroClean of Sterling, VA, we strive to be transparent to ensure all parties know what’s happening and can make confident decisions.

Trust that PuroClean of Sterling, VA will respond to your Sterling, VA water damage incident with urgency and sensitivity, 24/7, and to professionally salvage your property. We understand the trauma you and your family are going through, and we will help you with compassion, and as few disruptions to your daily life as possible.

We will stay in contact with you and your insurance company throughout the whole process to keep you updated on our progress. State-of-the-science equipment is used by our certified technicians to precisely measure the extent of water damage and completely restore your property by removing visible and invisible water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Sterling, VA

The Water Damage Assessment:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Extraction of Water in Sterling, VA

To remove the standing water from your home or business, we begin by using strategically located specially designed water removing equipment that quickly removes the water.

  • Our specialized pumping equipment will be immediately used to remove all standing water right away upon arrival. Your damaged belongings will be removed to be stored or discarded.
  • Once the water is fully removed from your property, the equipment is removed, and the displaced water will be disposed of at an environmentally safe location.

Drying & Dehumidification

The affected areas that need dried and dehumidified are marked, isolated and prepped to undergo this process.

  1. Your belongings and upholstery need to be moved to ensure the process can be completely finished.
  2. A PuroClean technician will assess the isolated area and choose locations for air moving machines. Areas of the home or business that contain the most moisture and trapped water are our top concern, to pull out trapped water. Remember, these machines are quite loud.
  3. Next, the water will be sucked out by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. All of the water pulled out is to be disposed of by the PuroClean technician in another location.
  4. Only after monitoring humidity levels and confirming that the levels have returned to normal, your items will be returned to their original location.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Sterling, VA

Although the repair of water damage in Sterling, VA is a high priority, the safety of our customers and technicians is our most important priority. The following tips will help reduce risk of suffering setbacks due to a heavy rain, flood, roof leaks or faulty plumbing or AC units; regardless of whether you are mitigating or restoring water damage.

To Do:

  • Shut off the main water supply: Turn off your home’s water supply. You may need to call a plumber for repairs.
  • Be extra careful: Watch where you step as flooring may be wet and slick. Keep an eye out for obstacles and any exposed wiring. USE CAUTION.
  • Water removal: Mop as much water as possible. In cooler weather, open windows to help speed up drying and in hot weather, only if it’s safe to do so, turn on your A/C.
  • Prop Up Upholstery: Take out all loose cushions and prop up upholstered furniture.
  • Deal with Area Rugs and Obstacles: Take out any area rugs and pick up any items that may be sitting on the floor.
  • Dry Storage Containers: Storage containers such as wet suitcases and storage bins should be opened and dried in the sunlight if at all possible.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
  • Dry Wet Clothing: Quickly dry all wet garments. Hang leather goods and furs to dry at room temperature.
  • Furniture Protection: Put aluminum foil or some sort of plastic under all furniture legs touching wet carpets. Open cabinet doors and drawers to dry out interiors (but do not force them open).
  • Contact PuroClean ASAP: Call PuroClean of Sterling, VA. Trained technicians highly trained in Sterling, VA water damage are ready to come to you.

What Not To Do:

  • DO NOT VACUUM: You shouldn’t use a common household vacuum cleaner. Only use a wet vac, the type that is specifically designed to handle water.
  • Don’t Touch Outlets or Plugs: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is plugged in already.
  • Do not Operate Electrical Appliances: DO NOT USE TVs, radios, computers, ceiling fans, or any electrical appliances while standing on wet carpets or floors, particularly concrete or tile floors.
  • Don’t turn up the heat: keep interiors as cold as possible, as mold grows in heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Sterling, VA are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (703) 579-8912.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (703) 579-8912 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

How do certified technicians typically handle water damage?

The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation, furniture, carpeting, upholstery, carpet padding, fragile woods, drywall, and more. [...]

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Is it okay for me to open the doors and windows?

Please do not open doors or windows. The equipment selected for every job and the process are based on having a “closed drying system.” Opening doors or windows will upset [...]

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How do you get water-damage smell out of carpet?

[VIDEO] For a small area, you can mix one cup of vinegar and 2 cups of water and spray on the area. If your entire carpet is damaged, you should [...]

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How do you avoid water damage in your home?

[VIDEO] You can avoid water damage by cleaning gutters and downspouts, checking your appliances regularly, upgrading washing machine hoses, checking your water pressure, monitoring your water bill, etc.   [...]

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What causes water damage?

Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflows, poor drainage, and [...]

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24/7 Emergency Response (703) 579-8912