Services

Water Damage Restoration in Akron, OH

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Trust PuroClean of Akron for your Water Damage Restoration

Water damage can originate from any area of a home or business. Residents and business owners in the Akron, Tallmadge, Cuyahoga Fall, Stow, and Munroe Falls areas may experience unexpected flooding.  Should such a time arrive, PuroClean of Akron is prepared to respond immediately to any standing water or moisture build-up on the property. We are ready to respond at any time. Call us at (330) 800-4300.

Our QuickDry System™

The PuroClean QuickDry System™ uses applied psychometric science — a proven process that properly manages dehumidification and temperature. This system will effectively and efficiently facilitate drying and help ensure that your water-damaged property is restored.

The PuroClean Water Removal Process

Our professionals at PuroClean of Akron will take good care of your property and belongings while ensuring all standing water has been removed. Our emergency water extraction equipment will not only remove all signs of visible moisture, but it will also draw water not easily seen.

Mold/Odor Removal

Our technicians will sanitize the mold-infected structure, and through the use of our HEPA filters and HEPA vacuums, we will remove contaminants that are at risk of becoming airborne. This way, your property will be at its cleanest and safest state.

Ongoing Communication

We at PuroClean of Akron know how important it is to practice open and honest communication. We will ensure that you and your insurance provider know what is happening and what to expect throughout the water damage restoration process.

We want to provide you with customer care that takes the frustrations out of unexpected disasters, like flooding, in your home or business. We will quickly respond to your water damage incident with professionalism. We take reasonable care and will serve you and your property with respect during our water damage restoration.

Urgency and sensitivity

Recognizing that water damage causes a devastating setback to families or businesses, our Paramedics of Property Damage™ respond with urgency and sensitivity 24 hours a day, seven days a week, to professionally salvage your property. We understand the trauma you face, so we rescue your property with compassion and minimal disruption to your daily life.

Detailed and Accurate Assessments

Our professionals identify the full extent of water damage, both visible and unseen, by using sensors such as moisture detectors and hygrometers. Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process so that they can understand what is happening, what to expect, and what they can do.

PuroClean of Akron’s Emergency Water Damage Restoration Services

The Water Damage Restoration Process

  1. The first thing our technicians will do is remove damaged materials that will either be restored or discarded. These materials include baseboards, insulation, furniture, upholstery, carpeting, carpet padding, fragile wood, drywall, and more. 
  2. After the damaged items are removed, we begin drying out the water and disinfecting the affected areas. Specialized tools like air movers and dehumidifiers are typically used in the drying process. 
  3. Our technicians will then handle mold damage in the restoration process. Mold-infected surfaces will be disinfected and restored as quickly as possible to prevent it from spreading.

Emergency Water Damage Restoration and Extraction

We begin by extracting any standing water found in your home or business using high-grade equipment strategically placed to remove water from the area.

  1. The first step requires immediate water removal through our advanced pumping machines. Once the water has been extracted, all affected belongings and structures will be removed and stored or discarded.
  2. Once completed, the equipment will be removed and the water will be discarded elsewhere by PuroClean’s technicians. 

Drying & Dehumidification

Once all areas requiring this process have been identified, the sites are isolated and prepped for drying and dehumidification. 

  1. Removal of belongings and upholstery will be necessary to ensure that the process can be thoroughly completed.
  2. When ready, your local PuroClean of Akron technician will place air moving machines around the isolated area. Keep in mind that these machines are loud. The fans will be focusing on areas of the house or business that contain moisture to pull out any trapped water. 
  3. Next, the water will be pulled into the air and the fans as they go through the dehumidification process. All of the water pulled out will be disposed of by the PuroClean technician in another location.
  4. A PuroClean of Akron technician will monitor moisture levels. Once moisture levels are normal, any removed items will be placed back to their original locations.

Carpet Water Damage Restoration

Carpet restoration is the process that PuroClean of Akron uses to take your damaged carpet and restore it to its previous state.

  1. The first step is to find the source of the water damage as this determines whether or not your carpet is salvageable. 
  2. If the findings of step one show that the carpet is salvageable, any remaining water is removed through water extraction. 
  3. Then, high-grade air-moving fans will be used to remove the moisture from the carpet to prevent mold growth. 
  4. PuroClean technicians will keep you and your insurance agent updated during the drying process. 
  5. Once the carpet is dry, all equipment will be removed from the area, and all belongings will be put back into place.

Carpet Cleaning, Deodorization & Spot Removal

Any carpet that has been affected by water damage is subject to mildew being formed, which can cause an odor to spread not only in the affected room but throughout the entire home or office. We can remove any such odors from your carpet with proper cleaning, deodorization, and spot removal.

  1. Our PuroClean technician will begin with a complete inspection and vacuuming of your carpet. 
  2. Then, your furniture will be removed to repair your carpet.
  3. Should the need arise, a spot and pet odor treatment will be done.
  4. Fiber or textile protection is also available, which will protect and prolong the value of your carpet.

Mold Removal

We at PuroClean of Akron will tend to your mold damage and ensure your home or business is fully restored by following a strict process that involves the following. Please note that getting a professional on-site quickly to address water damage is essential to preventing mold growth.  

  1. We will start by performing a mold assessment, delicately inspecting your property for signs of mold. Then we’ll conduct a full mold removal, where we thoroughly remove the mold from the site.
  2. After all the mold is removed, we will deodorize the site. Deodorization includes cleaning and sanitizing the structure, fixtures, and content.We will then use HEPA Air Filtration and HEPA Vacuuming equipment to evaporate water and eliminate moisture.
  3. We will then use HEPA filtration and HEPA vacuuming equipment to evaporate water and eliminate moisture.

Water Damage Restoration Do’s and Don’ts in Akron, OH

The need to repair the water-damaged property is critical, but all parties’ safety is our main priority. Whether mitigating or restoring water damage, the following tips will help reduce the risk that you will suffer a setback due to a rain event, flood, faulty plumbing, leaking A/C, or roof.

What to do

  • Turn Water Off: Shut down your home’s water supply and call a plumber for repairs. 
  • Use Caution: Watch your step, as floors may be slippery. Also, watch for trip and fall hazards, as well as for exposed electrical wires.
  • Remove Water: Mop up as much water as possible. In cool weather, open windows to speed drying; in hot weather, if safe, switch on your A/C. 
  • Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture. 
  • Manage Area Rugs and Obstacles: Remove rugs and pick up any items that may be sitting on the floor. 
  • Dry Storage Containers: Open wet suitcases and storage boxes; if possible, dry them in the sunlight. 
  • Protect Valuables: Move paintings and other artwork to a safe, dry place.
  • Dry Clothing: Immediately dry all garments. Hang fur and leather goods to dry at room temperature. 
  • Protect Furniture: Place aluminum foil or plastic under furniture legs on wet carpeting. Open, but do not force, drawers and cabinet doors to dry out interiors. 
  • Call PuroClean Immediately: Call PuroClean of Akron at (330) 800-4300. Our trained technicians are highly skilled in water damage restoration.

What Not to Do

  • Don’t Use a Vacuum Cleaner: Only use a wet vacuum, which is equipped to handle water. DO NOT USE your regular household vacuum.
  • Don’t Operate Electrical Appliances: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while standing on wet carpets or floors, particularly concrete or tile floors. 
  • Don’t Touch Outlets or Plugs: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is already plugged in. 
  • Don’t Turn up the Heat: Keep interiors cool, as mold grows in heat and moisture.

Water Damage Restoration FAQs

Below are questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?
We at PuroClean of Akron are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and ensure the damage will be in a better state than it originally was. Call us now at (330) 800-4300.

What do I need to do to get a free estimate, or how much does it cost?
Call us now at (330) 800-4300 for a free estimate of our water mitigation services.

Do homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?
Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, it is NOT covered by standard homeowners’ policies, no matter the water source. Also, the water damage that results from a lack of maintenance is not covered on a typical homeowner’s insurance policy.

PuroClean work van

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time, and ensure water damage restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

We had the unfortunate incident of having a pipe burst in our partially finished basement. By the time we discovered the issue, the water level was a few inches deep. Our first call was to PuroClean [...]

FLOODED BASEMENT

PuroClean did an excellent job of cleaning and disinfecting a mold issue that was starting in our church basement. Bill, in particular, went above and beyond to insure we were completely satisfied. [...]

MOLD REMEDIATION
Barberton, OH

FAQ

Do you clean water damaged furniture?

It depends on the material and how long it was wet. We can asses this for you during a visit. [...]

Do you get water out of carpet?

Yes - we have a system for removing water from carpets, but sometimes carpets and pads must be replaced after getting wet. [...]

Do you fix water damaged wood floors?

Yes - including subfloors, reconstruction and refinishing. The repairs needed depend on many factors. [...]

What causes water damage?

Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflows, poor drainage, and [...]

Why is water damage dangerous?

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and mold growth can [...]