24/7 Home Restoration and Cleaning Services

PuroClean Restoration Services is a family-owned restoration and cleaning services company, owned by Cranford residents, Chris and Robin Hoy.  The Hoys purchased the water, fire, mold, and biohazard restoration company in 2010 when they transitioned from owning a construction company to owning another service oriented company, PuroClean. The Hoys and their team of IICRC certified technicians serve the following New Jersey counties: Union, Essex, Monmouth, and Middlesex.

The Cranford PuroClean team understands that water, fire, mold, biohazard and property damage presents an unexpected and stressful disruption to our daily lives. Robin & Chris Hoy knew that the switch to cleaning services was the right business decision after their first water damage cleanup job in 2010.  The homeowners had water damage from a rainstorm that came in through the tarps that covered their house during the renovation of their Cape Cod style home.

The property owners were dealing with the destruction of their home with collapsed ceilings, water logged contents, and debris throughout the house.  They desperately needed our cleaning services in order to gain a sense of normalcy to their lives and to enjoy a cup of homemade tea. After working most of the morning on cleaning up damaged sheetrock and extracting water from the home, the PuroClean team listened to the homeowners’ request and started cleaning up the water damage on and around the stove.  They were able to get the stove working, so that not only the homeowners, but all of the PuroClean crew, sat down to a cup of tea amidst the debris.

PuroClean cleaning services site of first job
The site of our very first assignment as PuroClean Restoration

We went above and beyond the usual cleaning services. The PuroClean team really got to know the homeowners’ life story and with that, came an overwhelming sense of compassion for all that the homeowners had previously gone through.  That day will forever be etched in their memories, as this was the very reason that the Hoys had purchased a PuroClean franchise.  Robin and Chris learned that our role of a company is beyond just repairing the property – it’s also repairing lives.

At the Center of our Community

Here is a snapshot of our company’s beliefs and our PuroClean Restoration Services’ staff.  Most of our employees have come to us through our relationships within the Union County community, either through Boy Scouts, Cranford Public School systems, previous customers who became fellow employees, and networking groups.

24/7 Restoration and Cleaning Services

If you have an emergency, please call 908-577-9120.  We would love to connect with you via our social media channels where you can find more restoration tips… at Facebook, LinkedIn, and YouTube.

Core Values:

  • Be compassionate
  • Treat everyone with respect
  • Service to customers above all else

Mission Statement:

When property damage occurs, PuroClean is driven to provide an unmatched service experience quickly, professionally, ethically, and with compassion, resulting in peace of mind for all concerned.

Core Focus:

PuroClean is a safe place to work & experience personal & spiritual growth. We encourage one another in our strengths & support one another in our weaknesses.

Our Team

Owner, Robin Hoy

Robin Hoy


Robin enjoys running the day to day operations and developing processes within the business. She holds presentations at real estate agencies, chamber events as well as teaching CE classes for insurance professionals. Robin completed the NYC Marathon in 2019 which was on her bucket list of things to do while raising money for the Lymphoma & Leukemia Society. Robin also enjoys adventures with her family including skydiving celebrating her son Kyle’s 18th birthday.
Owner, Chris Hoy

Chris Hoy


Chris manages the workflow of PuroClean. Chris’s background in construction management is a huge plus when opening the PuroClean doors back in 2010. Chris has several certifications through IICRC, Indoor Air Quality Association, and is Lead certified. He walks real estate agents, property managers, adjusters, insurance agents, and lawyers through the mold remediation process. Chris enjoys hiking, petting his personal trainer, Malcolm the Dog, when he is not on the golf course.
Gwen D'Amico Office Manager

Gwen D'Amico

Operations Manager

With Gwen’s bachelor’s degree in Chemical Engineering and environmental consulting experience, Gwen was able to seamlessly handle all details involved in a restoration business. Not only does Gwen work with the property owners, but contacts adjusters, insurance agents and claim managers on a regular basis. Gwen enjoys teaching yoga, traveling, and watching her children perform live music.
Jeff Fortunato, Lead Technician

Jeff Fortunato

Lead Technician

Jeff has been with PuroClean of Cranford since we opened our doors over ten years ago. As a lead technician with several IICRC certifications, Jeff uses his experience in the construction industry to respond to property damage calls with excellent customer service to each of PuroClean’s clients. Jeff’s sense of humor is infectious and he can be found sending funny pictures and videos of his cat to his fellow employees.
Dave West, Restoration Technician

David West

Lead Technician

Not only does Dave have IICRC certifications for the restoration industry, but he comes with experience in the building industry too. Dave’s pleasant demeanor and helpful nature help calm even the most anxious homeowner when faced with devastating property damage. Dave was also Christian Hoy’s scout leader before he began working for PuroClean. Dave is a master Pinewood Derby assistant builder (of course his kids do all of the work) and the latest car was designed to look like a box of fries.
daniel lemos lead technician puroclean

Daniel Lemos

Lead Technician

Joined PuroClean in 2022

Daniel brings years of water, fire, mold restoration knowledge with him. He manages our rebuild restoration work. When he is not painting or spackling, you can find Daniel out on the soccer field with his friends or spending time outside with his family taking walks or swimming.

Kyle Hoy


As Chris and Robin’s eldest son, Kyle has literally grown up in the business. Kyle’s favorite part of being a technician is tearing out damaged sheetrock, trim, and flooring as quickly and efficiently as possible. No matter what time of day or night, just give Kyle a Monster energy drink and he is good to go onto the next job.

Christian Hoy


Christian is Robin and Chris’s youngest son, who has been working for PuroClean in the summers, weekends and nights. His first job at PuroClean included driving the weighted extractor (rover) at a three story water loss. He is currently going to Appalachian State pursuing an Earth Systems Science degree. Christian enjoys playing pickup basketball, hiking, and investing in up and coming stocks.

Pat Noon


Pat came to PuroClean through his brother, Tom Noon. You will find Pat’s can-do attitude, ready to tackle any fire, water, mold, or biohazard job, refreshing. Pat comes to us from the restaurant industry and is used to high pressure situations. Pat enjoys going hiking and his favorite hiking trail is in Mohawk Mountain, NY.

Frances Zambardino


Joined PuroClean in 2023

Frances comes to PuroClean with her skills as a professional organizer. Frances helps PuroClean's customers itemize, pack and document their contents during an emergency such as fire, mold or water damage. Frances is a former flight attendant and she still has the travel bug in her where she travels with her daughter exploring local reservations trails in South Mountain or Watchung, but camping in NY and travelling to Israel.

Kuwaun Timothy


Joined PuroClean in 2023

Kuwaun has worked in the water damage restoration industry since 2020. Kuwaun enjoys helping people during their time of need as well restoring homes. When Kuwaun is not working at PuroClean, he loves playing pickup basketball as well as exploring areas in NJ.
Charlie Cacici

Charlie Cacici

Sales Manager

After leaving a successful 35-year career in the financial services industry as a senior executive, which included leading his own firm, Charlie’s love for people coupled with his excellent interpersonal skills has resulted in his successfully becoming a sales leader in the moving and commercial cleaning industries. When Charlie is not out “networking and selling”, he is busy spending time with his family and in his church as an ordained minister.
jeni divirgilio puroclean restoration cranford

Jeni DiVirgilio

Marketing Manager

Jeni has 18 years experience in the real estate industry, where she has used PuroClean numerous times. It’s natural for Jeni to represent PuroClean through her experience with her clients who need water and mold remediation in order to close on their transactions. Jeni is an active Chamber Board Member with GWACC, involved in numerous business networking groups. When Jeni is not out networking, you can find her spending time with her family at the Jersey Shore.
Natalia Szabla

Natalia Szabla


Natalia comes to PuroClean from a technical and artistic background from her Industrial Design major at NJIT, which helps her create interactive social media campaigns. Not only does Natalia create posts but also films and edits all of our videos. When asked about what staff member she enjoys filming the most, it is of course Malcolm the Dog.
Malcolm Hoy the dog

Malcolm the Dog

Head of Security

Malcolm holds the dual titles of Head of Rodent Security and Personal Trainer for the PuroClean franchise. His interest in property restoration began at five weeks old, when he was rescued from a sewer. At seven months, Malcolm joined the Hoy family and began pursuing his loftiest goals to date. Currently, he spends his days protecting all available properties from the damage posed by squirrels and chipmunks, and encouraging employees to use lunch breaks for long walks.


We are honored to have accomplished numerous certifications and memberships in our local organizations.

iicrc certified

IICRC Certified

puroclean logo

Rainmaker Award

cranford chamber of commerce

Cranford Chamber of Commerce

greater westfield area chamber of commerce

Westfield Chamber of Commerce

warren township chamber of commerce

Warren Chamber of Commerce

greater elizabeth chamber of commerce

Elizabeth Chamber of Commerce

suburban chamber of commerce

Suburban Chamber of Commerce

Believe Inspire Grow

Business Connects

Business Networking International

Business Women Networking LLC. Involving Charity & Education

New Jersey Chapter Community Associations Institute

Cranford Business Alliance

ELC Union County

Metropolitan Builders & Contractors Association of New Jersey

Newark Regional Business Partnership

PEIR Networking

Top Entrepreneurs of New Jersey

aberdeen matawan chamber

Aberdeen-Matawan Chamber of Commerce

"Excellent, prompt, efficient, friendly and thorough."

Nikit G., a Travelers Insurance Customer of Westfield, NJ

Leave a Review

"Work was done professionally. Showed up on time. Overall did a great job."

Bill S., a Commercial Customer of Cranford, NJ

"Thorough and informative, especially David West."


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