About PuroClean Restoration Services

24/7 Home Restoration and Cleaning Services

PuroClean Restoration Services is a family-owned restoration and cleaning services company, owned by Cranford residents, Chris and Robin Hoy.  The Hoys purchased the water, fire, mold, and biohazard restoration company in 2010 when they transitioned from owning a construction company to owning another service oriented company, PuroClean. The Hoys and their team of IICRC certified technicians serve the following New Jersey counties: Union, Essex, Monmouth, and Middlesex.

The Cranford PuroClean team understands that water, fire, mold, biohazard and property damage presents an unexpected and stressful disruption to our daily lives. Robin & Chris Hoy knew that the switch to cleaning services was the right business decision after their first water damage cleanup job in 2010.  The homeowners had water damage from a rainstorm that came in through the tarps that covered their house during the renovation of their Cape Cod style home.

The property owners were dealing with the destruction of their home with collapsed ceilings, water logged contents, and debris throughout the house.  They desperately needed our cleaning services in order to gain a sense of normalcy to their lives and to enjoy a cup of homemade tea. After working most of the morning on cleaning up damaged sheetrock and extracting water from the home, the PuroClean team listened to the homeowners’ request and started cleaning up the water damage on and around the stove.  They were able to get the stove working, so that not only the homeowners, but all of the PuroClean crew, sat down to a cup of tea amidst the debris.

PuroClean cleaning services site of first job
The site of our very first assignment as PuroClean Restoration

We went above and beyond the usual cleaning services. The PuroClean team really got to know the homeowners’ life story and with that, came an overwhelming sense of compassion for all that the homeowners had previously gone through.  That day will forever be etched in their memories, as this was the very reason that the Hoys had purchased a PuroClean franchise.  Robin and Chris learned that our role of a company is beyond just repairing the property – it’s also repairing lives.

At the Center of our Community

Here is a snapshot of our company’s beliefs and our PuroClean Restoration Services’ staff.  Most of our employees have come to us through our relationships within the Union County community, either through Boy Scouts, Cranford Public School systems, previous customers who became fellow employees, and networking groups.

24/7 Restoration and Cleaning Services

If you have an emergency, please call 908-577-9120.  We would love to connect with you via our social media channels where you can find more restoration tips… at Facebook, LinkedIn, and YouTube.

Core Values:

  • Be compassionate
  • Treat everyone with respect
  • Service to customers above all else

Mission Statement:

When property damage occurs, PuroClean is driven to provide an unmatched service experience quickly, professionally, ethically, and with compassion, resulting in peace of mind for all concerned.

Core Focus:

PuroClean is a safe place to work & experience personal & spiritual growth. We encourage one another in our strengths & support one another in our weaknesses.

Our Team

Owner, Robin Hoy

Robin Hoy

Owner

Robin enjoys running the day to day operations and developing processes within the business. She holds presentations at real estate agencies, chamber events as well as teaching CE classes for insurance professionals. Robin completed the NYC Marathon in 2019 which was on her bucket list of things to do while raising money for the Lymphoma & Leukemia Society. Robin also enjoys adventures with her family including skydiving celebrating her son Kyle’s 18th birthday.
Owner, Chris Hoy

Chris Hoy

Owner

Chris manages the workflow of PuroClean. Chris’s background in construction management is a huge plus when opening the PuroClean doors back in 2010. Chris has several certifications through IICRC, Indoor Air Quality Association, and is Lead certified. He walks real estate agents, property managers, adjusters, insurance agents, and lawyers through the mold remediation process. Chris enjoys hiking, petting his personal trainer, Malcolm the Dog, when he is not on the golf course.
restoration specialist tim cunningham

Tim Cunningham

Production Manager

Tim brings 18 years of restoration and mitigation experience to PuroClean Restoration Services. Tim is our Production Manager and oversees all technicians and restoration/mitigation projects from beginning to completion. He communicates with insurance adjusters and mitigation specialists on our clients’ behalf. Tim is a U.S. Navy veteran and takes the Polar Bear Plunge every year in support of the NJ Special Olympics.
Gwen D'Amico Office Manager

Gwen D'Amico

Operations Manager

With Gwen’s bachelor’s degree in Chemical Engineering and environmental consulting experience, Gwen was able to seamlessly handle all of the paperwork involved in a restoration business. Not only does Gwen work with the property owners, but contacts adjusters, insurance agents, and claim managers on a regular basis. Gwen enjoys teaching yoga, visiting amusement parks, and spending time with her cats.
Jeff Fortunato, Lead Technician

Jeff Fortunato

Lead Technician

Jeff has been with PuroClean of Cranford since we opened our doors over ten years ago. As a lead technician with several IICRC certifications, Jeff uses his experience in the construction industry to respond to property damage calls with excellent customer service to each of PuroClean’s clients. Jeff’s sense of humor is infectious and he can be found sending funny pictures and videos of his cat to his fellow employees.
Dave West, Restoration Technician

David West

Restoration Technician

Not only does Dave have IICRC certifications for the restoration industry, but he comes with experience in the building industry too. Dave’s pleasant demeanor and helpful nature help calm even the most anxious homeowner when faced with devastating property damage. Dave was also Christian Hoy’s scout leader before he began working for PuroClean. Dave is a master Pinewood Derby assistant builder (of course his kids do all of the work) and the latest car was designed to look like a box of fries.
daniel lemos lead technician puroclean

Daniel Lemos

Lead Technician

Daniel brings years of water, fire, mold restoration knowledge with him. He manages our rebuild restoration work. When he is not painting or spackling, you can find Daniel out on the soccer field with his friends or spending time outside with his family taking walks or swimming.
ingrid office manager puroclean

Ingrid Posniak

Office Manager

Ingrid is PuroClean's Office Manager, her pleasant voice will probably be the first point of contact within our office. She has an Associate’s Degree in Business Administration. Ingrid has been in office and facilities management for 20 plus years. Ingrid enjoys cooking and baking, reading and spending time with her family. She loves penguins and has a collection from all over the world.
Amy Shorter, Communication officer

Amy Shorter

Marketing Manager

Here at PuroClean, we are pleased to have Amy’s background in the field of PR and marketing from Robert Half International. Amy joined Toastmaster’s International in order to hone her public speaking skills and it has paid off in her delivery of Zoom presentations, conference calls, networking, and seminars. When Amy is not working at PuroClean she is still getting her hands dirty by gardening.
Natalia Szabla

Natalia Szabla

Marketing

Natalia comes to PuroClean from a technical and artistic background from her Industrial Design major at NJIT, which helps her create interactive social media campaigns. Not only does Natalia create posts but also films and edits all of our videos. When asked about what staff member she enjoys filming the most, it is of course Malcolm the Dog.
restoration specialist tom noon

Tom Noon

Technician

When Tom is not cleaning up water, fire, or mold damage for PuroClean; he is studying to be a graphic designer. Tom’s friendly attitude and positive disposition are an asset to every restoration and mitigation job. Tom is an avid snowboarder and travels to Vermont to go on the Sacam Trail every chance he can get.
restoration specialist roger sweet

Roger Sweet

Technician

Roger joins our team of technicians coming from a non-profit background, serving one year in AmeriCorps. Roger has a unique history, with a degree in Music History from Bard and an excellent viola player, he adds a new perspective to our restoration team. He loves playing with his dog, Zero, catching up with friends, and reading political non-fiction/biographies/memoirs.

Kyle Hoy

Technician

When Kyle is not at Roanoke College working on his Environmental Studies major, he has worked as a technician for PuroClean. Chris and Robin’s eldest son, Kyle, has literally grown up in the business. Kyle’s favorite part of being a technician is tearing out damaged sheetrock, trim, and flooring as quickly and efficiently as possible. No matter what time of day or night, give Kyle a Monster energy drink, and he is good to go onto the next job.

Christian Hoy

Technician

Christian is Robin and Chris’s youngest son who has been working for PuroClean on summers, weekends, and nights. His first job at PuroClean included driving the weighted extractor (rover) at a three-story water loss. He is currently going to Appalachian State from home (during Covid) with an Earth Systems Science major. Christian enjoys playing pickup basketball, hiking, and investing in up-and-coming stocks.
Malcolm Hoy the dog

Malcolm the Dog

Head of Security

Malcolm holds the dual titles of Head of Rodent Security and Personal Trainer for the PuroClean franchise. His interest in property restoration began at five weeks old, when he was rescued from a sewer. At seven months, Malcolm joined the Hoy family and began pursuing his loftiest goals to date. Currently, he spends his days protecting all available properties from the damage posed by squirrels and chipmunks, and encouraging employees to use lunch breaks for long walks.

Achievements

We are honored to have accomplished numerous certifications and memberships in our local organizations.

iicrc certified

IICRC Certified

puroclean logo

Rainmaker Award

cranford chamber of commerce

Cranford Chamber of Commerce

greater westfield area chamber of commerce

Westfield Chamber of Commerce

warren township chamber of commerce

Warren Chamber of Commerce

greater elizabeth chamber of commerce

Elizabeth Chamber of Commerce

suburban chamber of commerce

Suburban Chamber of Commerce

Believe Inspire Grow

Business Connects

Business Networking International

Business Women Networking LLC. Involving Charity & Education

New Jersey Chapter Community Associations Institute

Cranford Business Alliance

ELC Union County

Metropolitan Builders & Contractors Association of New Jersey

Newark Regional Business Partnership

PEIR Networking

Top Entrepreneurs of New Jersey

"Very professional. Did a good job and will come back next week to take care of mold."

ROBERT AND BETH C., INSURANCE CUSTOMERS OF WHIPPANY, NJ

Leave a Review

"They were very attentive, got to the case immediately, and were committed to getting the job done effectively."

WATER DAMAGE RESTORATION - ATTENTIVE AND EFFECTIVE
David and Tessa S., Travelers Insurance Customers of Westfield, NJ

"Excellent, timely service. Curteous & great work."

ALISON L., A USAA INSURANCE CUSTOMER OF CHATHAM, NJ

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