24/7 Emergency Response 908-577-9120

About PuroClean Restoration Services

PuroClean Restoration Services is a family-owned restoration company, owned by Chris and Robin Hoy, who have been solving disasters for since 2010. Owners Chris & Robin Hoy and their team at PuroClean Restoration Services also service the Westfield, Morristown, Summit, Edison, Elizabeth and more New Jersey communities.

The whole New Jersey-based PuroClean team understands that water, fire, mold and property damage presents an unexpected and stressful disruption to our daily lives. Our role is beyond just repairing the property – it’s also repairing lives.

Cranford customers appreciate a predictable, systematic recovery process, with our team promptly answering questions and giving consistent updates on progress towards normalcy. Not only do we work with homeowners, but business owners, property managers and real estate agents call on us in order to quickly minimize the damage.  Call us at 908-577-9120 or email us at PuroCleanCranford@gmail.com. 

Our PuroClean team has lived in NJ practically our entire lives. We love NJ for the parks, restaurants, community, and school systems. It is a great feeling when you walk down the street and everyone knows your name in a town like Cranford. Our PuroClean proudly belongs to the Cranford Chamber of Commerce, the Suburban Chamber of Commerce, the Greater Westfield Chamber of Commerce, the Gateway Chamber of Commerce, B.I.G., Toastmasters International, the Cranford Business Alliance, and the PEIR Networking Group. Robin Hoy is also on the Board of the Cranford Chamber of Commerce, is on the Marketing committee for the Westfield Chamber of Commerce. She also serves at the Westfield Presbyterian Church and volunteers at Agape, which is a student-led soup kitchen in Elizabeth, New Jersey.

 

Core Values:

– Be compassionate
– Treat everyone with respect
– Service to customers above all else

Mission Statement:

When property damage occurs, PuroClean is driven to provide an unmatched service experience quickly, professionally, ethically and with compassion, resulting in peace of mind for all concerned.

Core Focus:

PuroClean is a safe place to work & experience personal & spiritual growth. We encourage one another in our strengths & support one another in our weaknesses.

 

Chris and Robin Hoy, PuroClean Restoration Services

Our Team

Owner, Robin Hoy

Robin Hoy

Owner

As co-owner of PuroClean Restoration Service in Cranford, NJ, Robin ensures that jobs run smoothly and efficiently. She also holds her continuing education instructor certificate for the NJ and NY banking and insurance industry. Robin is a member of the Cranford Chamber of Commerce, Suburban Chamber of Commerce, Westfield Chamber of Commerce, BIG (Believe, Inspire, Grow), Cranford Business Alliance, PEIR Group, and Toastmasters International.
Owner, Chris Hoy

Chris Hoy

Owner

As co-owner of PuroClean Restoration Services, Chris takes pride in responding quickly and efficiently to the damage caused by fire, water, mold and biohazards, and to fill any restoration and mitigation needs in his community. Chris holds many restoration industry certifications, bringing expertise to every response effort. In his free time, Chris enjoys spending time with his family and playing golf.

Tim Cunningham

Production Manager

Joined PuroClean in 2019

Tim brings 18 years of restoration and mitigation experience to PuroClean Restoration Services. Tim is our Production Manager and oversees all technicians and restoration/mitigation projects from beginning to completion. He communicates with insurance adjusters and mitigation specialists on our clients’ behalf. Tim is a U.S. Navy veteran and likes to spend time with his family.
Jeff Fortunato, Lead Technician

Jeff Fortunato

Lead Technician

As a Lead Technician at PuroClean, Jeff uses his experience in the construction industry to respond to property damage calls in a timely fashion and to consistently provide excellent customer service to each of PuroClean's clients. Jeff holds IICRC certifications in Water Damage Restoration, Applied Microbial Remediation, Applied Structural Drying, and Carpet Cleaning.
Dave West, Restoration Technician

David West

Restoration Technician

David came to PuroClean with over a decade of experience in the construction industry. As a PuroClean technician, Dave is knowledgeable and provides excellent customer service. David is certified by the IICRC as a Water Restoration Technician, Water Damage Restoration , Applied Structural Drying and Carpet Cleaning.
Rachel Schwartz, Office Manager

Rachel Schwartz

Office Manager

Rachel is our Financial Office Manager. Rachel manages the billing and invoicing for PuroClean, and provides general office support. Rachel comes to us with a business analysis background, as well as experience in the customer service industry.

Gwen D’Amico

Office Manager

Joined PuroClean in 2018

Gwen works closely with all our staff and customers to get the job done, from scheduling to final submission of paperwork. Gwen has a bachelor’s degree in Chemical Engineering and worked many years in environmental consulting. Gwen also teaches yoga to adults and children and loves to cook.

Natalia Szabla

Office Manager

Joined PuroClean in 2018

Natalia manages the daily flow of the office- chances are she will be the one to answer your call. She takes care of customer relations, creating scope drawings, as well as comprising estimates. Natalia comes from a technical and an artistic background, which allows her to both crunch numbers and create graphics. Natalia holds a degree in Industrial Design from NJIT.
Amy Shorter, Communication officer

Amy Shorter

Marketing Manager

Here at PuroClean, we are pleased to have Amy's expertise in consistent, efficient communication with insurance agents and our valued clients on everything from claims to emergency preparation. Amy's skills lie in ensuring that PuroClean operates in the heart of any restoration efforts, periodical releases, and community institutions within Cranford and the surrounding areas of Union, Essex, Morris, Middlesex and Monmouth Counties.

Polina Zismanova

Marketing Manager

Polina is an integral part of the PuroClean Restoration Services Marketing team. Coming from two decades of working as a stand up comedian, she really enjoys using her love for communication, while familiarizing businesses and families alike with our services and work ethic.

Tom Noon

Technician

Joined PuroClean in 2018

Tom comes to PuroClean Restoration Services straight out of high school. Tom is working toward a graphic arts degree and assists our lead technicians in his spare time. His friendly attitude and positive disposition are an asset to every restoration and mitigation job.

Sean Durkin

Technician

Joined PuroClean in 2019

We are happy to have Sean be a part of our ever expanding Tech Team. When he's not doing home restoration, he can be found playing soccer and attending live shows. While working with us, Sean is also continuing to pursue his college degree.

Matt Finistrella

Technician

Joined PuroClean in 2019

Matt joins our enthusiastic Tech Team along with Sean. Matt enjoys going to live show with his friends and staying fit. Matt is an excellent cook and loves to share his creations with family and friends, but will never reveal his secret recipes.

Roger Sweet

Technician

Joined PuroClean in 2019

Roger joins our team of technicians coming from a non-profit background, serving one year in AmeriCorps. Roger has a unique history, with a degree in Music History from Bard and an excellent viola player, he adds a new perspective to our restoration team. He loves playing with his dog, Zero, catching up with friends, and reading political non-fiction/biographies/memoirs.

Malcolm the Dog

Head of Security

Malcolm holds the dual titles of Head of Rodent Security and Personal Trainer for the PuroClean franchise. His interest in property restoration began at five weeks old, when he was rescued from a sewer. At seven months, Malcolm joined the Hoy family and began pursuing his loftiest goals to date. Currently, he spends his days protecting all available properties from the damage posed by squirrels and chipmunks, and encouraging employees to use lunch breaks for long walks.

Achievements

We are honored to have accomplished numerous certifications and memberships in our local organizations.

IICRC Certified

Rainmaker Award

Cranford Chamber of Commerce

Westfield Chamber of Commerce

Warren Chamber of Commerce

Elizabeth Chamber of Commerce

Suburban Chamber of Commerce

"Very good service and I am happy with their work."

REAL ESTATE HOLDINGS CLIENT, A LANCER INSURANCE CUSTOMER OF ISELIN, NJ

Professional and expeditious. Came out the same day and finished over the weekend.

ROBERT B., A FRANKLIN MUTUAL INSURANCE CUSTOMER OF WOODBRIDGE, NJ

"This company earned the right to be a first call for a cleanup."

KEVIN K., AN INSURANCE CUSTOMER OF EAST HANOVER, NJ

Woman sneezing into tissue - Coronavirus - 7 Frequently Asked Questions and Answers about the 2019-nCoV

February 17th

Coronavirus – 7 Frequently Asked Questions Answered

February 6th