PuroClean Restoration Professionals

24/7 Emergency Response (910) 793-8586

Our Story

You can count on Local, Professional and Fast Service. We also give a FULLY TRANSFERABLE WRITTEN GUARANTEE for all work we do from the date of completion.

We service the Greater Wilmington area and 7 surrounding counties area 24 hours a day and 7 days a week. Our average response time is 60 minutes, and we work directly with your local insurance provider. Give us a call now at (910) 793-8586 to schedule a visit.

Robert Romero and his team at Puroclean of Greater Wilmington also service the Hampstead, Topsail, Southport- Oak Island, Castle Hayne -Rocky Point communities and more PuroClean of Greater Wilmington communities and into Myrtle Beach.

Meet the Owner and Management Team

Owner, Robert Romero
Robert is a native of New York. Growing up on Long Island, Robert attended the New York Institute of Technology where he received his degree in Architectural Technology. He relocated to the Wilmington area 18 years ago. A kind-hearted man, by word and deed, Robert has the personal motto of “Whatever it takes!” Robert had 6 years of experience in the restoration profession prior to opening up The Wilmington Franchise of Puroclean Restoration Professionals in 2006. He has obtained a Double Certification in Mold Remediation, an honor that very few restoration professional hold in the state, and is working towards obtaining his credential as a Master Restoration Expert.
Robert lives up to this motto daily, making sure that every job is completed in the most professional, courteous, and timely manner. Robert is hands-on and oversees that each client is fully satisfied with the restoration process. To ensure this, Robert offers a 1-year WRITTEN GUARANTEE OF SERVICE for all work, upon completion, and this guarantee is FULLY TRANSFERABLE. In addition, Robert follows up with each property owner at a 3, 6, 9 and year interval. You can often find Robert attending a fun family function, taking in an athletic event with his son, Rob. And when time permits heading to visit Daughter, Julia at NYU, While in Wilmington Rob enjoys playing a game of pick up basketball with some buddies, or a night out with his lovely bride, Janine.

Marketing Director, Angie Smock
Angie grew up right here in the Wilmington area. A proud graduate of the University of North Carolina at Chapel Hill, Angie worked in the dental field for over 20 years. Due to extensive chemotherapy treatment for breast cancer, she lost sensation in her fingers and was forced to change careers. Angie is a nurturer by nature, and chose a nurturing profession; she brings that nurturing nature with her as our Marketing Director. Angie understands the importance of building long term relationships with the community and clients, as well as with each member of our work family. You will appreciate her Excellence without Exception attitude, her creativity, and bubbly personality. Angie understands the importance of communication with the team and clients. An active member of the community, she is a volunteer in many different local nonprofits serving the cancer population. Angie now lives in Pender County with her husband, Bradley and their three fur babies. Angie loves to cook and crafting of any sort.

Project Manager, Angela Grotzinger
Angela grew up on Harkers Island. She has lived in the Brunswick County area of our beautiful coast for the past 24 years. Angela holds a background in Interior Design and Business Management, this has enabled her to hold several management roles in several different areas in the construction industry; Not only is she certified in water mitigation and Mold, FIre and Odor Remediation, Angela is familiar with every aspect of the construction industry, and is not afraid to get dirty! Angela is an excellent communicator and liaison between the property owner, insurance adjustor, and technicians. Her philosophy is, “check it twice, do it once!” After meeting Angela, you will appreciate her vast knowledge of the job, her management, and organizational skills. When not working, Angela spends her time with her Daughter, Madison watching her play softball, volleyball and with her grandchildren.

Our Team

Robert Romero

Owner

Joined PuroClean in 2007

  • Robert is the Owner and operator of PuroClean Restoration Professionals. Robert is THE EXPERT in all things property restoration. Robert does the mold inspections, air quality tests, Teaches Continuing Education.
Robert is a native of New York. Growing up on Long Island, Robert attended the New York Institute of Technology where he received his degree in Architectural Technology. He relocated to the Wilmington area 15 years ago. A kind hearted man, by word and deed, Robert has the personal motto of "Whatever it takes!" Robert had 6 years of experience in the restoration profession prior to opening up The Wilmington Franchise of Puroclean Restoration Professionals in 2006.

Angie Smock

Marketing Director

Joined PuroClean in 2013

  • Angie is the Face Of PuroClean Restoration Professionals. Establishing and nurturing realationships, with Insurance Agents, Adjusters, Property Management, real estate agencies, plumbers, and commercial properties, government agencies branding and finding ways to help PuroClean be a community partner through Community events, and charities. In addition, Angie is the Continuing Education Coordinator for CE classes offered by our franchise for Insurance Professionals.
  • Angie Oversees the day to day operations of our entire team and personnel issues.
A proud graduate of the University of North Carolina at Chapel Hill, Angie worked in the dental field for over 20 years. Due to extensive chemotherapy treatment for breast cancer, she lost sensation in her fingers, and was forced to change careers.

Angela Grotzinger

Project Manager

Joined PuroClean in 2014

  • Angela is works closely with each job. Primarly, over seeing the production technicians, working in close communication with Insurance Adjusters, property owners, and contractors, Angela also is also responsible for working up estimates and assessments. Angela has 5 certifications in various areas of restoration.
Angela grew up on Harkers Island. She has lived in the Brunswick county area of our beautiful coast for the past 24 years. Angela holds a background in Interior Design and Business Management, this has enabled her to hold several management roles in several different areas in the construction industry; Not only is she certified in water mitigation and Mold, FIre and Odor Remediation, Angela is familiar with every aspect of the construction industry, and is not afraid to get dirty!

Jacquelyn (Jacquie) Howell

Execitve Assistant

Joined PuroClean in 2019

  • As an Executive Assistant, Jaquie is responsible for assisting the management team with day to day tasks, as well as the production crew. Jacquie 's voice is the first voice you will hear when you call our office, In addition, Jacquie is responsible for accounts receivable, coordination of Insurance estimates, once they have been completed by the production team. Jacquie also schedules assessments, and inspections.
Jacquie grew up in Clayton and moved to Hampstead, NC in 2002. Jacquie has an Administrative Background in the medical field. In early 2019, Jacquie was looking for a change. The timing was perfect, as we were in real need of Executive Assistant. What a wonderful addition to our team! Jacquie is always willing to go the extra mile! Jacquie is engaged and will be getting remarried in the spring of 2020 to her fiance, Steve. She has three children, McKayla, Tyler, and Annie.

Achievements

We have been honored to receive the following awards and certifications...

IICRC Certified

EPA Lead Safe Certified

IICRC MASTER RESTORER

" Great Experience from start to finish. Everyone from the office to technicians are highly professional caring people. I would absolutely recommend Robert Romero and company without hesitation."

SATISFIED CUSTOMER FOR CRAWL SPACE MOLD REMEDIATION.
Oak Island, North Carolina

Imagine coming home to discover your had water coming out of your ceiling downstairs with 2 inches of water throughout your home? Luckily, for one couple, They called their local Insurance agent who [...]

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I just love PuroClean!' "Your team was so professional and nice!" "We will definitely be telling everyone about the positive Experience we had!

MRS. R.BURNETTE

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