Water Damage Restoration in Wilmington

Something as simple as a leaky faucet or as major as a burst pipe are often causes of significant water damage. Your local PuroClean of Wilmington, NC is dedicated to responding quickly to make sure that any water and moisture is removed from your home, regardless of the cause. Our experienced technicians will take care of your home or business.Our goal is to avoid further damage and avoid the risk that mold will affect the structure or your belongings. Don’t wait to call us anytime, at (910) 793-8586.

Trust PuroClean of Wilmington, NC for your Water Damage Remediation

Our QuickDry System™: This is our proven process using applied psychrometric science to properly manage the moisture removal process and the temperature in order to both efficiently and effectively help with drying and ensure the property experiencing water damage is restored.

During Our Water Removal Process: Our IICRC certified PuroClean of Wilmington, NC water damage restoration technicians ensure that the damage caused by water to your property – both visible and invisible is restored, all while caring for your property and belongings.

Odor and Mold Removal: Our PuroClean certified techs are able to sanitize the mold damaged areas. Just using bleach doesn’t solve mold damage issues, unfortunately. Also, we use HEPA Vacuums and Filters to remove any potential airborne contaminants to get your property back to its normal condition.

The odor resulting from mold damage in Wilmington, NC can severely impact an area and be difficult to remove. Fortunately, with our advanced equipment, we will restore your home or business to its pre-damaged condition.

Ongoing Communication: PuroClean of Wilmington, NC strives to practice transparency so that all parties involved are fully informed and able to make crucial decisions. Throughout your water damage in Wilmington, NC repair experience, we ensure that you and your insurance agent are fully informed on all steps of our work. We let you know what to expect and what you can and can’t do as we go along.

We understand the impact this has on you and your loved ones, and will help you with compassion and minimal disruption to daily life. PuroClean of Wilmington, NC can be trusted to quickly and carefully respond to your Wilmington, NC water damage emergency 24/7 and to salvage your property as professionally as possible.

Our certified technicians use advanced equipment to accurately measure the extent of the water damage and to thoroughly restore your property that has been affected by both water damage that can be seen and unseen. We will keep you and your insurance company updated on our progress every step of the way.

PuroClean Emergency Flood and Related Water Damage Repair Services in Wilmington, NC

The Water Removal Process:

• The initial thing our technicians will do is remove damaged materials that will either be restored or thrown out. These materials include baseboards, insulation, furniture, upholstery, carpeting, carpet padding, fragile wood, drywall, and more.
• Next, specialized equipment like dehumidifiers and air movers are normally used during the procedure of drying. When the damaged belongings and structure are removed, we start drying and disinfecting the water damaged areas.
• Next, during the restoration process, technicians will address mold damage. All mold damaged areas are sanitized and restored ASAP to stop the chances of spreading.

Wilmington, NC Emergency Water Extraction

To remove the standing water from your affected area, we start by using strategically located high-grade water removing equipment that quickly removes the water.

• After the water has been removed, any affected areas and belongings are removed to be stored or thrown away. This first step happens right away and is performed using our commercial pumps. Puroclean will begin water removal immediately using our powerful commercial water pumping equipment. Upon completion of the water removal process, PuroClean will remove all damaged structures and/or belongings regardless if you’re keeping or trashing them.
• Once completed, our machines will be removed and the water will be discarded elsewhere by PuroClean’s technicians.

Drying & Dehumidification

The next step is to identify, isolate and prep all areas that require drying and dehumidification.

1. This process requires all belongings to be relocated to thoroughly complete the water removal.
2. A PuroClean technician will assess the isolated area and choose locations for air moving machines. Areas of the home or business that have the most moisture and trapped water will be the key focus, to pull out trapped water. Remember, these machines are quite loud.
3. The water is extracted into the air by the fans – Puroclean technicians will make sure the water is disposed of in another location.
4. Only after monitoring the humidity, and confirming the levels have returned to normal, your items and property will be returned to the original location.

Carpet Restoration

Water damaged carpet is treated by Puroclean and returned to the original state during our carpet restoration process.

1. The process starts by finding the source of the water damage as this will help determine if your carpet is salvageable.
2. Additional water is removed from the carpet that is found to be salvageable.
3. To prevent any mold growth on the carpet, the next step is to use high-grade air-moving fans to eliminate remaining moisture.
4. Puroclean technicians, throughout the process, will be sure to keep you and your insurance broker updated on what’s happening with the progress.
5. As soon as the carpet is completely dry, furniture and belongings are placed back to their previous location. All of our equipment will be removed by PuroClean technicians.

Cleaning, Deodorizing and Spot Removal of Carpet

Any carpet that has been damaged by water is subject to mildew being formed, and this can cause an odor to spread not only in the affected room but throughout the entire home or office. Any such odors can be removed from your carpet with our proper cleaning, deodorizing, and spot removal.

• The process begins with a detailed inspection and vacuuming of the area by our technician.
• To restore the affected carpet, where needed, any furniture will be removed.
• Pet odor and spot removal, when necessary, is then completed on your carpet.
• Available textile or fiber protection is available, which will protect and prolong the value of your carpet.

PuroClean Mold Removal

PuroClean of [metro area] will follow a rigid process to eliminate the mold-damaged property and confirm that your home or business is fully restored. Keep in mind that contacting PuroClean of Wilmington, NC and getting a certified professional out to visit ASAP is important to preventing mold growth by assessing the water damage.

• Delicately inspecting your property for signs of mold is PuroClean’s first step in this process. Following this, we perform a complete and full removal of mold from your property.
• Once all the mold is removed, we deodorize the site. Deodorization includes cleaning and disinfecting the structure, fixtures, and content.
• We will then use HEPA Air Filtration and HEPA Vacuuming equipment to evaporate water and eliminate all moisture.

PuroClean’s Dos and Don’ts of Water Damage in Wilmington, NC

Although the repair of water damage in Wilmington, NC is a high priority, safety of our customers and technicians is our most important priority. The following tips will help lower risk of suffering setbacks due to a heavy rain, flood, roof leaks or faulty plumbing or AC units; regardless of whether you’re mitigating or restoring water damage.

What You Should Do:

• Shut Off Water: Shut off the home’s water source and call a plumber for repairs.
• Be extra careful: Watch your step as flooring may be wet and slick. Keep a lookout for obstacles and any exposed electrical wiring. USE CAUTION.
• Remove Water: Mop up as much water as possible. In cool weather, open windows to speed drying; in hot weather, if safe, switch on your A/C.
• Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture.
• Manage Area Rugs and Obstacles: Take out any area rugs and pick up any items that may be sitting on the floor.
• Dry Storage Containers: Storage containers such as wet suitcases and storage bins should be opened and dried in the sunlight if at all possible.
• Protect Your Valuables: Paintings, artwork, and any other valuables should be relocated to a safe, dry place.
• Dry Clothing: Quickly dry all garments. Hang leather and fur goods to dry at room temperature.
• Protect Furniture: Put aluminum foil or plastic under furniture legs on wet carpeting. Open (but do not force) drawers and cabinet doors to dry out the inside.
• Contact PuroClean ASAP: Call PuroClean of Wilmington, NC. Trained technicians highly trained in Wilmington, NC water damage are waiting to come to you.

What Not To Do:

• Do not Use a Vacuum Cleaner: You can only use a wet-vac, which is designed to handle water. DON’T USE your regular household vacuum cleaner.
• Do Not Touch Outlets or Plugs: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is already plugged in.
• Do not use any devices or appliances: DON’T touch or run any electrical appliances, such as: TVs, computers, radios, fans, or anything that may be hooked to electric power – and ESPECIALLY while standing on any wet floor, regardless of the material.
• Don’t turn up the heat: keep interiors as cold as possible, as mold grows with heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Wilmington, NC are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (910) 793-8586.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (910) 793-8586 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.