When fire, smoke, water, mold, odor,  or a biohazard damages a home or business, the feeling of helplessness can be overwhelming. The emotion surrounding the loss and the disruption of daily life is more than most families can handle. That’s why PuroClean provides dependable service that you can always count on, 24 hours a day, 7 days a week. Anyone can claim to know how to properly restore damages to your property.  In the Wilmington Metro area, we are fortunate to have the expertise of IICRC Master Restorer, Robert Romero and his team in our back yard to help assist you in your time of need.

At PuroClean, we strive to reduce damage and minimize the effects of the destruction brought on by unexpected disasters. In a property emergency, PuroClean takes immediate response in restoring your property back to pre-loss condition. PuroClean has earned the reputation as “The Paramedics of Property Damage™” as a result of competent, efficient, and timely care. Our professionals are trained to handle the most difficult situations in a moment’s notice to resolve and help restore your property back to normal so that you can get back to your routine without missing a step. We understand that any loss to your property is both stressful and costly. In fact:

  • The average cost of water damage to a home is between $2,500 and $4,500.
  • Mold can lead to serious health problems including chronic inflammatory response syndrome.
  • A sewage backup in your home exposes you and your family to dangerous biohazards.
  • Every 60 seconds, $15,000 in property is lost to fire.
Personal attention is what makes the PuroClean experience the best in the industry. We employ the latest techniques and procedures throughout the restoration process while providing unparalleled service and response. We will do whatever it takes to restore your property and your sense of security. This is our promise to you — when property damage occurs, PuroClean is driven to provide an unmatched service experience quickly, professionally, ethically, and with compassion, resulting in peace of mind for all concerned.

When PuroClean handles the job from start to finish, you can enjoy significant claim savings, as well as the peace of mind that your property is in expert hands. As specialists in remediation, first, we salvage everything that can be saved. We have great working relationships with local and reputable contractors that we can refer you to for post-mitigation repairs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

I just love PuroClean!' "Your team was so professional and nice!" "We will definitely be telling everyone about the positive Experience we had!

MRS. R.BURNETTE

" Rob, Just talking to Janine over the years, I knew you were a great person and business-minded. What I did not know is your amazing and even more knowledgeable than I could have ever imagined. [...]

APPRECIATION OF KNOWLEDGE OR THE RESTORATION INDUSTRY
Wilmington , North Carolina

"Rob, Hablando con Janine a lo largo de los años, sabía que eras una gran persona y tenías una mentalidad empresarial. Lo que no sabía es que eres increíble e incluso más conocedor de lo que [...]

VALORACIóN DEL CONOCIMIENTO O LA INDUSTRIA DE LA RESTAURACIóN
Wilmington , North Carolina

FAQ

What should I throw away after a fire?

Food safety after a fire is a huge issue, so you should discard non-perishable food exposed to heat, smoke, and firefighting chemicals, as well as perishable food left at room [...]

Can I use water to put out a fire?

[VIDEO] It depends on the specific nature of the fire. The BEST plan is to have at least 1 “ABC” fire extinguisher in your home. They are rated for ever [...]

¿Cómo limpio los muebles después de un incendio?

[Vídeo] Para eliminar hollín y humo de paredes, muebles y pisos, use un jabón o detergente suave o mezcle entre 4 y 6 cucharadas. Fosfato de tri-sodio y 1 taza [...]

What is a policy limit?

Your policy limit is the amount of money available to cover your claim.   [...]

¿Puedo usar agua para poner un fuego?

[VIDEO] Depende de la causa del incendio. El MEJOR plan es tener al menos un extinguidor de fuego “ABC” en su hogar. Son calificados para cada tipo de incendio. Si usted [...]