When fire, smoke, water, mold, odor,  or a biohazard damages a home or business, the feeling of helplessness can be overwhelming. The emotion surrounding the loss and the disruption of daily life is more than most families can handle. That’s why PuroClean provides dependable service that you can always count on, 24 hours a day, 7 days a week. Anyone can claim to know how to properly restore damages to your property.  In the Wilmington Metro area, we are fortunate to have the expertise of IICRC Master Restorer, Robert Romero and his team in our back yard to help assist you in your time of need.

At PuroClean, we strive to reduce damage and minimize the effects of the destruction brought on by unexpected disasters. In a property emergency, PuroClean takes immediate response in restoring your property back to pre-loss condition. PuroClean has earned the reputation as “The Paramedics of Property Damage™” as a result of competent, efficient, and timely care. Our professionals are trained to handle the most difficult situations in a moment’s notice to resolve and help restore your property back to normal so that you can get back to your routine without missing a step. We understand that any loss to your property is both stressful and costly. In fact:

  • The average cost of water damage to a home is between $2,500 and $4,500.
  • Mold can lead to serious health problems including chronic inflammatory response syndrome.
  • A sewage backup in your home exposes you and your family to dangerous biohazards.
  • Every 60 seconds, $15,000 in property is lost to fire.
Personal attention is what makes the PuroClean experience the best in the industry. We employ the latest techniques and procedures throughout the restoration process while providing unparalleled service and response. We will do whatever it takes to restore your property and your sense of security. This is our promise to you — when property damage occurs, PuroClean is driven to provide an unmatched service experience quickly, professionally, ethically, and with compassion, resulting in peace of mind for all concerned.

When PuroClean handles the job from start to finish, you can enjoy significant claim savings, as well as the peace of mind that your property is in expert hands. As specialists in remediation, first, we salvage everything that can be saved. We have great working relationships with local and reputable contractors that we can refer you to for post-mitigation repairs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

"Rob, Hablando con Janine a lo largo de los años, sabía que eras una gran persona y tenías una mentalidad empresarial. Lo que no sabía es que eres increíble e incluso más conocedor de lo que [...]

VALORACIóN DEL CONOCIMIENTO O LA INDUSTRIA DE LA RESTAURACIóN
Wilmington , North Carolina

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Gerard and Team…Angie, Angela, Don, D’Angelo, and Micah were all on their game. Response time and attention to our issues [...]


Wilmington , North Carolina

" Great Experience from start to finish. Everyone from the office to technicians are highly professional caring people. I would absolutely recommend Robert Romero and company without hesitation."

SATISFIED CUSTOMER FOR CRAWL SPACE MOLD REMEDIATION.
Oak Island, North Carolina

FAQ

¿Mi pérdida es un reclamo cubierto?

[Vídeo] Depende de su política específica. Llame a su agente de seguros y/o ajustador para averiguar si la pérdida está cubierta en su política. [...]

¿Qué debo hacer si estoy ardiendo?

¡PARA! Moviendo o corriendo alimenta aire a las llamas y empeora el fuego. CAIGASE y vaya al suelo — si se levanta, el fuego puede quemarlo en la cara. RODE [...]

Can I stay in my home during the fire damage restoration process?

This depends on the degree of the damage, your home’s layout, and your comfort level. As an alternate plan, talk with your insurance agent about off-site housing and staying at [...]

¿Puedo poner un fuego eléctrico con agua?

[Vídeo]¡No! El agua conduce electricidad y puede producir una descarga eléctrica potencialmente mortal. Si el fuego es de un artefacto y puede desconectarlo con seguridad, adelante. También puede usar una [...]

Can I stay in my home during the fire damage restoration process?

[VIDEO] This depends on the degree of the damage, your home’s layout, and your comfort level. As an alternate plan, talk with your insurance agent about off-site housing and staying [...]