When fire, smoke, water, mold, odor,  or a biohazard damages a home or business, the feeling of helplessness can be overwhelming. The emotion surrounding the loss and the disruption of daily life is more than most families can handle. That’s why PuroClean provides dependable service that you can always count on, 24 hours a day, 7 days a week. Anyone can claim to know how to properly restore damages to your property.  In the Wilmington Metro area, we are fortunate to have the expertise of IICRC Master Restorer, Robert Romero and his team in our back yard to help assist you in your time of need.

At PuroClean, we strive to reduce damage and minimize the effects of the destruction brought on by unexpected disasters. In a property emergency, PuroClean takes immediate response in restoring your property back to pre-loss condition. PuroClean has earned the reputation as “The Paramedics of Property Damage™” as a result of competent, efficient, and timely care. Our professionals are trained to handle the most difficult situations in a moment’s notice to resolve and help restore your property back to normal so that you can get back to your routine without missing a step. We understand that any loss to your property is both stressful and costly. In fact:

  • The average cost of water damage to a home is between $2,500 and $4,500.
  • Mold can lead to serious health problems including chronic inflammatory response syndrome.
  • A sewage backup in your home exposes you and your family to dangerous biohazards.
  • Every 60 seconds, $15,000 in property is lost to fire.
Personal attention is what makes the PuroClean experience the best in the industry. We employ the latest techniques and procedures throughout the restoration process while providing unparalleled service and response. We will do whatever it takes to restore your property and your sense of security. This is our promise to you — when property damage occurs, PuroClean is driven to provide an unmatched service experience quickly, professionally, ethically, and with compassion, resulting in peace of mind for all concerned.

When PuroClean handles the job from start to finish, you can enjoy significant claim savings, as well as the peace of mind that your property is in expert hands. As specialists in remediation, first, we salvage everything that can be saved. We have great working relationships with local and reputable contractors that we can refer you to for post-mitigation repairs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

Angela was a True Professional. She was prompt and personable and explained to us what the job entailed.I would highly recommend this service.

"ANGELA WAS A TRUE PROFESSIONAL. SHE WAS PROMPT AND PERSONABLE, AND EXPLAINED TO US WHAT THE JOB ENTAILED. I WOULD RECOMMEND THIS SERVICE HIGHLY.

Imagine coming home to discover your had water coming out of your ceiling downstairs with 2 inches of water throughout your home? Luckily, for one couple, They called their local Insurance agent who [...]

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" Rob, Just talking to Janine over the years, I knew you were a great person and business-minded. What I did not know is your amazing and even more knowledgeable than I could have ever imagined. [...]

APPRECIATION OF KNOWLEDGE OR THE RESTORATION INDUSTRY
Wilmington , North Carolina

FAQ

What is a policy limit?

Your policy limit is the amount of money available to cover your claim.   [...]

¿Qué debo hacer si estoy ardiendo?

¡PARA! Moviendo o corriendo alimenta aire a las llamas y empeora el fuego. CAIGASE y vaya al suelo — si se levanta, el fuego puede quemarlo en la cara. RODE [...]

Can I use water to put out a fire?

[VIDEO] It depends on the specific nature of the fire. The BEST plan is to have at least 1 “ABC” fire extinguisher in your home. They are rated for ever [...]

Can I stay in my home during the fire damage restoration process?

This depends on the degree of the damage, your home’s layout, and your comfort level. As an alternate plan, talk with your insurance agent about off-site housing and staying at [...]

How do I secure my property after the fire?

Most restoration companies also provide board-up services to prevent possible theft. A proper board-up should include using 3/8″ plywood with 2x4s bolted from inside the dwelling over windows. The front [...]