PuroClean Restoration Professionals

24/7 Emergency Response (910) 793-8586

A Systematic Property Damage Restoration Approach

PuroClean Restoration Professionals provides state-of-the-art services locally, responding rapidly to your call for water, fire, mold and Biohazard related crisis. In addition, We also do duct cleaning and carpet cleaning. It is not so much what we do, but WHO WE ARE that sets us apart from other restoration companies. Owned and Operated by one of the few MASTER RESTORES by the IICRC in the Country, Robert Romero, We have a personal Mission statement, “EXCELLENCE WITHOUT EXCEPTION”. Simply put, WE ARE NOT SATISFIED until YOU are.

Our goal is to contain the damage to the “wounded” property and facilitate the healing process. Your PuroClean of Greater Wilmington team has the highest levels of certification in the nation, we will put your property restoration expertise to work after floods, fires, mold, Biohazard and related problems so you can get back to normal sooner, with less stress, disruption and financial hardship. We pride ourselves on maintaining great communication with you during this difficult time. Rest assured, we are READY, WILLING AND ABLE to help you navigate the treacherous waters of a property loss.

Property Damage Restoration is More than a Technical Problem  The Puroclean Restoration Professionals of Greater team understands that water, fire, mold and Biohazard property damage, hoarding and sanitation against MRSA and other communicable diseases presents an unexpected and stressful disruption to our daily lives. Our role is beyond just repairing the property – it’s also repairing lives. We even partner with other outstanding home service providers, local authorities, and mental health professionals as partners to assuring the health of you and your property are optimum.

Puroclean Restoration Professional customers appreciate a predictable, systematic recovery process, with our team promptly answering questions and giving consistent updates on progress towards normalcy. Customers just call us at (910) 793-8586  and we usually respond within an hour or two.

Helping Property Managers Serve Residents

As the restoration provider of choice for property managers throughout the country, we know first hand the challenges you face when property damage occurs. We understand the importance of finding a restoration provider that combines responsiveness, professional expertise, value, and compassion — every time.

As your restoration partner, we are committed to building a lasting relationship that ensures property owner and tenant satisfaction while keeping costs down and minimizing liabilities.

PuroClean Minimizes Restoration Costs

Through our responsiveness, skill in the science of drying, mitigation techniques, and our availability to tackle a problem at any hour, further damage is prevented. Tenants get back on track quickly, minimizing offsite housing costs and further inconvenience.

  • We will reduce liability risks. We identify potential hazards that could lead to future damage and address them or notify you as appropriate.
  • We’ll improve tenant/property owner satisfaction. At the end of every job, we conduct third-party customer evaluations to ensure the highest level of satisfaction.
  • We build lasting relationships with our clients. We provide a one-year guarantee on our workmanship.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

I just love PuroClean!' "Your team was so professional and nice!" "We will definitely be telling everyone about the positive Experience we had!

MRS. R.BURNETTE

" Great Experience from start to finish. Everyone from the office to technicians are highly professional caring people. I would absolutely recommend Robert Romero and company without hesitation."

SATISFIED CUSTOMER FOR CRAWL SPACE MOLD REMEDIATION.
Oak Island, North Carolina

" Rob, Just talking to Janine over the years, I knew you were a great person and business-minded. What I did not know is your amazing and even more knowledgeable than I could have ever imagined. [...]

APPRECIATION OF KNOWLEDGE OR THE RESTORATION INDUSTRY
Wilmington , North Carolina

FAQ

Does homeowner's insurance cover water damage from ice dams?

[VIDEO] Every Insurance policy is different. You should contact your broker/agent or your insurance company to determine the amount of coverage

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Why is my property monitored so often?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying

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What causes water damage?

Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions,

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Do you clean water damaged furniture?

It depends on the material and how long it was wet. We can asses this for you during a visit.

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How long does it take for a carpet to dry after water damage?

[VIDEO] Most carpet in homes is installed over pad. Both of these materials need to dry completely, and quickly or

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