Professional fire and smoke damage restoration services to help restore your home after unexpected fire-related damage.
If you have experienced fire damage to your home or business, it’s imperative that you act as quickly as possible and contact PuroClean Restoration Professionals. Whether you’re located in Wilmington, NC or in the surrounding areas, we can perform all necessary restoration services for your fire damage. We will have a closer look at the extent of the damage to your structure and belongings. Following, we will perform board-ups and structural support. PuroClean Restoration Professionals will work closely with you to remove your belongings with compassion and respect and focus on your concerns. We shall work expediently to successfully clean and deodorize your property.
Upon mobilization, our technicians will assess the damage and begin removing items from the affected areas, salvaging and cleaning everything affected. Any soot and pollutants on surfaces or airborne will be removed.
Using state-of-the-art machines, PuroClean Restoration Professionals’s trained and compassionate technicians remove smoke odors, returning the affected areas clean and fresh smelling.
Roof tarping and board-ups will be supplied to protect your business or home from further damage, such as inclement weather or intruders.
Once a fire is extinguished, damage continues for days; quick response can be the difference between restoration and permanent damage.
You can depend on PuroClean Restoration Professionals to respond quickly to your fire damage restoration emergency. We understand how unnerving this is for your family or business. This is why we work quickly and with respect for your belongings. We use the most up-to-date equipment to ensure the structural integrity of your property and get rid of smoky odors.
PuroClean Restoration Professionals will begin by estimating the damage caused by soot, smoke, and fire, along with water damage from extinguishing the fire. After this, the PuroClean Restoration Professionals techs will remove all non-salvageable items, such as non-perishable food and burned clothing. Anything that can be restored will be gathered together on the job site or at another location. After, we secure your property from possible theft, using board-ups, tarps, and more where necessary. PuroClean Restoration Professionals knowledgeable technicians will then get rid of all standing water and dry all flooded areas to avoid further water damage. When everywhere is dry, we remove any soot out of all surfaces and belongings using advanced and specialized equipment. To complete your project, we will rid your premises of all hidden chemical and biological pollutants. Lastly, before we are finished, our technicians will eradicate all remaining smoke, debris and dust before thoroughly sanitizing the entire property.
Odor Removal & Professional Smoke Deodorization
PuroClean Restoration Professionals uses special tools, such as hydroxyl generators, ozone generators, and foggers to get rid of smoke odors.
Emergency Sanitation and Cleaning
We strive to leave your premises fresh and clean by clearing out all debris, dust, and soot.
Pack-Outs and Contents Cleaning
Affected items that are still salvageable after the fire will need to be removed. We will pack out those items and furnishings. Depending on the available space and amount of items removed, cleaning and restoring those items may occur off- or on-site.
Board-up and Temporary Protection
Oftentimes fire damages the windows, walls, and roof of your property. To offer protection for your home or business space, PuroClean Restoration Professionals will board up the windows and tarp your roof.
Removing Carpets and Padding
Soot can be very hard to get out of carpet. Sometimes the carpet is recoverable, but if it’s not, we will remove both the carpet and padding under it.
Puffback Cleanup
Soot and debris may be discharged by your oil furnace if it malfunctions. We will thoroughly clean this for you if needed.
Our Reconstruction Process
Once PuroClean has completed your fire damage restoration, we will start our reconstruction, to get your property back to its original condition. We will support repairs, rebuilding, and complete the project by handing all project management.
Contact PuroClean Restoration Professionals immediately!
Below are the questions typically asked by our PuroClean customers:
What happens if I have a fire late at night and need help?
PuroClean Restoration Professionals is open 24/7, and will respond to your call for fire damage restoration any time, on any day. We always have your best interests at heart, and helping to restore your property correctly, the first time, is our number one priority. Call us now at (910) 793-8586!
Can I get a free estimate or how much does it cost?
Call us now at (910) 793-8586 for a free estimate of our fire damage restoration services in Wilmington, NC.
Is a home fire covered by my insurance?
It depends on your policy. If it’s covered, your insurer will cover invoices up to the limit on your policy, and you’re responsible for the amount of the deductible. Contact your broker to find out if this loss is covered.
What Our Customers Say:
Find answers to common questions about our services
After emergency responders extinguish the fire and the scene is secure, your first two calls should be to your insurance company and a certified fire restoration provider, like PuroClean Restoration Professionals. Insurers require prompt reporting, and restoration professionals can begin mitigation immediately to prevent further loss. Quick action protects both safety and your ability to recover costs through your insurance policy.
Professional odor removal goes beyond surface cleaning. Techniques such as thermal fogging, hydroxyl generators, and ozone treatment chemically neutralize odor-causing molecules rather than masking them. These methods are selected based on the type of fire, the materials affected, and whether the property is occupied during restoration. Proper deodorization ensures odors do not return once the property is rebuilt.
Safety comes first. Do not re-enter the property until fire officials confirm it is safe to do so. Once cleared, a local, professional restoration company who will guide you through the process and assist in documentation for your insurance provider. Early steps such as securing the property, extracting water from firefighting efforts, and addressing soot damage help limit further loss and support your insurance claim.
In many cases, yes. Non-porous materials such as glass, metal, and stone often respond well to specialized cleaning. Porous items, including textiles, upholstery, and insulation, are more difficult and may need replacement. The sooner restoration begins, the better the chance of salvaging belongings, since soot and odor residues set deeper over time. Restoration professionals evaluate each item individually to determine whether cleaning or replacement is the best option.
The timeline varies significantly depending on the severity of the fire and the extent of damage. A contained fire in one room may take only a few days to clean and deodorize, while a larger structural fire that requires demolition, reconstruction, and content restoration can take several weeks or even months. The pace of restoration also depends on insurance approvals and the complexity of smoke or water damage.
After emergency responders extinguish the fire and the scene is secure, your first two calls should be to your insurance company and a certified fire restoration provider, like PuroClean Restoration Professionals. Insurers require prompt reporting, and restoration professionals can begin mitigation immediately to prevent further loss. Quick action protects both safety and your ability to recover costs through your insurance policy.
Professional odor removal goes beyond surface cleaning. Techniques such as thermal fogging, hydroxyl generators, and ozone treatment chemically neutralize odor-causing molecules rather than masking them. These methods are selected based on the type of fire, the materials affected, and whether the property is occupied during restoration. Proper deodorization ensures odors do not return once the property is rebuilt.
Safety comes first. Do not re-enter the property until fire officials confirm it is safe to do so. Once cleared, a local, professional restoration company who will guide you through the process and assist in documentation for your insurance provider. Early steps such as securing the property, extracting water from firefighting efforts, and addressing soot damage help limit further loss and support your insurance claim.
In many cases, yes. Non-porous materials such as glass, metal, and stone often respond well to specialized cleaning. Porous items, including textiles, upholstery, and insulation, are more difficult and may need replacement. The sooner restoration begins, the better the chance of salvaging belongings, since soot and odor residues set deeper over time. Restoration professionals evaluate each item individually to determine whether cleaning or replacement is the best option.
The timeline varies significantly depending on the severity of the fire and the extent of damage. A contained fire in one room may take only a few days to clean and deodorize, while a larger structural fire that requires demolition, reconstruction, and content restoration can take several weeks or even months. The pace of restoration also depends on insurance approvals and the complexity of smoke or water damage.
Our fire and smoke damage restoration team is trained, certified, and experienced in responding to residential fire-related damage. We follow industry standards and proven restoration practices to support safe, effective recovery.
Fire damage can be overwhelming. Our team works with insurance providers to help document damage and support the claims process, keeping homeowners informed throughout each stage of restoration.
Fire and smoke damage often require immediate attention. Our team is available 24/7 to respond when fire-related emergencies occur, and timely restoration is needed.
Water damage can result from unexpected leaks, flooding from storms, plumbing failures, or appliance malfunctions. Our certified teams focus on rapid water removal, drying, and stabilization to help prevent further damage and mold growth.
Explore Our Water Damage Mitigation Services
Even after a fire is extinguished, smoke, soot, and odor can continue to affect your home. Fire damage restoration services address visible damage while also helping reduce lingering effects that impact indoor air quality and surfaces.
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Mold often develops as a result of unresolved moisture or hidden water damage. Professional mold remediation helps identify affected areas, contain growth, and restore healthy indoor conditions.
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Biohazard situations, including crime scene cleanup and virus decontamination, require specialized cleaning and handling to protect health and safety. Biohazard cleanup services address contamination using proper protocols and professional care.
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In some cases, property damage requires repairs beyond cleanup and mitigation. Reconstruction services help restore damaged areas of the home after water, fire, or other incidents, supporting a smoother transition from damage to recovery.
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PuroClean provides 24/7 commercial property damage restoration services for businesses and facilities across the United States.
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Water damage can result from unexpected leaks, flooding from storms, plumbing failures, or appliance malfunctions. Our certified teams focus on rapid water removal, drying, and stabilization to help prevent further damage and mold growth.
Explore Our Water Damage Mitigation Services
PuroClean Restoration Professionals
(910) 793-8586
114 S. Kerr Ave - Ste. B, Wilmington, NC 28403
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