Water Damage Restoration in Reno, NV

Call the experts at PuroClean of Reno, NV if your home floods or experiences other water damage. We are available 24/7. Floods will often result in water damage to properties, which may appear on the surface as a minor loss, but can quickly turn into needless, extensive damage to both property and health. Timing is important to reducing additional damage. PuroClean’s licensed and certified technicians work compassionately, professionally and as quickly as possible to contain the water first. Call us today at (775) 446-4646!

Trust PuroClean of Reno, NV for your Water Damage Restoration

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During Our Water Damage Restoration Process: Our IICRC certified PuroClean of Reno, NV water damage restoration technicians ensure that the damage caused by water to your property – the damage that can be seen and is hidden, is restored, they do this while caring for your property and your belongings.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to additional damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective strategy as bleach does not kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a safe and clean condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: We will work closely with you and your insurance provider throughout the Reno, NV water damage repair process, to ensure you both know what is happening, what you can expect and what you can do. At PuroClean of Reno, NV, we are always transparent to ensure all parties know what’s happening and can make confident decisions.

Here at PuroClean of Reno, NV, you can trust us to respond to Reno, NV water damage emergencies with urgency and sensitivity 24/7. We will conduct ourselves professionally and thoughtfully when restoring your property. We will strive to be here for you with as much compassion and as little disruption to your daily life. We respect and understand that this is a hard situation to be in.

We keep you and your insurance broker informed about our progress throughout the whole process. Our certified techs will use state-of-the-science equipment to precisely gauge the extent of the damage and will restore areas with both visible and hidden water damage.

PuroClean Emergency Flood and Related Water Damage Restoration Services in Reno, NV

Water Damage Assessment:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Reno, NV Emergency Water Extraction

We begin by removing any standing water present on your premises using high-grade equipment strategically placed to extract all water from the premises.

• When the water has been removed, any affected structures and property are relocated to be stored or discarded. This first step happens right away and is performed using our commercial pumps. PuroClean will begin water removal immediately using our powerful commercial water pump machines. Upon completion of the water removal procedure, PuroClean will remove all damaged structures and/or belongings whether they are to be stored or discarded.
• Once completed, the equipment will be removed and the water will be discarded elsewhere by PuroClean’s professionals.

Drying & Dehumidification

The next step is to identify, isolate and prep all areas that up for drying and dehumidification.

1. This process requires all belongings to be relocated to thoroughly complete the water removal.
2. Air moving machines will be sat out around the premises strategically in the most affected areas. The areas that contain the most moisture will be the focus to pull out trapped water. Remember, these machines are very loud.
3. During this dehumidification process, the moisture is pulled into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. PuroClean technicians dispose of all the excess water in a different location.
4. To ensure that everything is being dried properly, your PuroClean technician will monitor moisture levels. Once moisture levels are normal, any removed property will be placed back to their original locations.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean Reno, NV‘s Water Damage Dos and Don’ts

Although the repair of water damage in Reno, NV is a high priority, the safety of our customers and technicians is our most important priority. The following tips will help lower risk of suffering setbacks due to a heavy rain, flood, roof leaks or faulty plumbing or AC units; regardless of whether you are mitigating or restoring water damage.

What You Should Do:

• Turn Water Off: Shut down the home’s water source and call a plumber for repairs.
• Use Caution: Watch your step, as floors may be slippery. Also, watch for trip and fall hazards and for any exposed electrical wires.
• Water removal: Mop as much water as possible. In cooler weather, open windows to speed up the drying process and in hot weather, only if it’s safe to do so, turn on your A/C.
• Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
• Manage Area Rugs and Obstacles: Remove rugs and pick up any items that are sitting on the floor.
• Dry Storage Containers: Any storage containers such as wet suitcases and storage bins should be opened and dried in the sunlight if at all possible.
• Protect Valuables: Relocate any paintings and other artwork to a safe, dry place.
• Dry Wet Clothing: Quickly dry any damp clothes. Hang leather goods and furs to dry at room temperature.
• Protect Your Furniture: Place aluminum foil or plastic underneath furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out the inside.
• Call PuroClean Immediately: Call PuroClean of Reno, NV. Our trained technicians are highly skilled in Reno, NV water damage restoration.

What Not To Do:

• Do not Use a Vacuum Cleaner: You can only use a wet-vac, which is produced to handle water. DO NOT USE your regular everyday vacuum cleaner.
• Do not touch electrical outlets: Leave cords alone. If it’s plugged in, leave it and if it’s not plugged in, leave it alone. Don’t touch electrical cords at all.
• Do not use electrical devices or appliances: DO NOT touch or run any electrical appliances, such as TVs, computers, radios, fans, or anything that may be hooked to electric power – and ESPECIALLY while standing on any wet floor, regardless of the material.
• Do not turn on your heat: The cooler you can keep your affected area, the better. Warmer areas encourage mold growth.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Reno, NV are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (775) 446-4646.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (775) 446-4646 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.