When fire, smoke, water, mold, odor,  or a biohazard damages a home or business, the feeling of helplessness can be overwhelming. The emotion surrounding the loss and the disruption of daily life is more than most families can handle. That’s why PuroClean provides dependable service that you can always count on, 24 hours a day, 7 days a week. Anyone can claim to know how to properly restore damages to your property.  In the Wilmington Metro area, we are fortunate to have the expertise of IICRC Master Restorer, Robert Romero and his team in our back yard to help assist you in your time of need.

At PuroClean, we strive to reduce damage and minimize the effects of the destruction brought on by unexpected disasters. In a property emergency, PuroClean takes immediate response in restoring your property back to pre-loss condition. PuroClean has earned the reputation as “The Paramedics of Property Damage™” as a result of competent, efficient, and timely care. Our professionals are trained to handle the most difficult situations in a moment’s notice to resolve and help restore your property back to normal so that you can get back to your routine without missing a step. We understand that any loss to your property is both stressful and costly. In fact:

  • The average cost of water damage to a home is between $2,500 and $4,500.
  • Mold can lead to serious health problems including chronic inflammatory response syndrome.
  • A sewage backup in your home exposes you and your family to dangerous biohazards.
  • Every 60 seconds, $15,000 in property is lost to fire.
Personal attention is what makes the PuroClean experience the best in the industry. We employ the latest techniques and procedures throughout the restoration process while providing unparalleled service and response. We will do whatever it takes to restore your property and your sense of security. This is our promise to you — when property damage occurs, PuroClean is driven to provide an unmatched service experience quickly, professionally, ethically, and with compassion, resulting in peace of mind for all concerned.

When PuroClean handles the job from start to finish, you can enjoy significant claim savings, as well as the peace of mind that your property is in expert hands. As specialists in remediation, first, we salvage everything that can be saved. We have great working relationships with local and reputable contractors that we can refer you to for post-mitigation repairs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Gerard and Team…Angie, Angela, Don, D’Angelo, and Micah were all on their game. Response time and attention to our issues [...]


Wilmington , North Carolina

Angela era una verdadera profesional. Ella fue rápida y agradable y nos explicó lo que implica el trabajo. Recomendaría mucho este servicio.

"ANGELA ERA UNA VERDADERA PROFESIONAL. ELLA FUE RáPIDA Y AGRADABLE, Y NOS EXPLICó LO QUE IMPLICABA EL TRABAJO. RECOMENDARíA MUCHO ESTE SERVICIO.

¡Estamos muy impresionados con el servicio de PuroClean- ¡Son expertos exhaustivos y rápidos! Todo su equipo fue amigable, recomiendo altamente sus servicios.” Nancy Huff, Wilimington, Carolina [...]

LO QUE DICE NUESTROS CLIENTES LOCALES
Wilmington , North Carolina

FAQ

What is the first thing I should do after a fire?

Call your insurance agent and submit your claim. He or she will provide you with information on securing your home, hiring a reliable restoration company, and more. [...]

¿Cuáles son las señales de un incendio eléctrico?

El disyuntor sigue tropezando, persistiendo el olor quemado sin fuente identificable, varios enchufes y interruptores descoloridos o carbonados, o tiene cableado antiguo o anticuado. [...]

Is my loss a covered claim?

[VIDEO] It depends on your specific policy. Call your insurance agent and/or adjuster to find out if the loss is covered in your policy. [...]

Can I put out an electrical fire with water?

[VIDEO] No! Water conducts electricity and can deliver a potentially deadly electric shock. If the fire is from an appliance and you can safely unplug it, go ahead. You can [...]

¿Qué debo hacer con todo el agua que se usó para poner el fuego?

El agua puede causar más daño, como el crecimiento del moho. Las empresas de restauración de renombre también extraen el agua de la zona dañada como parte del procedimiento de [...]